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March 2024 by Julie G.
My husband had researched many diamond stores in the Scottsdale area prior to buying my engagement ring. We heard good things about Diamond vault and Oren and ended up getting my beautiful engagement ring from him (including both our wedding bands). Just a few years later, we thought it would be time to maybe upgrade my Solitaire to one a little bit bigger and brighter that fit into our upgraded price range Budget. At that time Oren did not have much to offer for an upgrade (just one stone slightly bigger but not as good color and clarity as mine) and suggested that we look at lab grown diamonds as they are more affordable and more conducive to our price budget (which we felt our budget wasn't so incredibly limited with the original trade-in). Lab diamonds are just as beautiful but not what we were interested in. I know we expressed to Oren what our idea and pricing budget was and to please keep us posted if he found something along the way for us. My husband even checked back with Oren and Oren just had the one stone that he had already shown us and nothing else to offer. My husband had asked Oren to keep us posted on any other stones that he might run across over time and to keep us in mind when looking. This was over six months ago and have not heard anything from Oren. I feel that maybe because we are not looking at an upgrade that is exponentially higher than what we could afford, that there is no active looking on our behalf. I wish there would've been more follow up on his end, which would have validated us as a customer.
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January 2024 by Jessica G.
This establishment has been around for over 20 years. Definitely can trust here. Service is great and friendly and they know their stuff. Got my ring sized here.
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October 2023 by Diane Thomas
We have used the Diamond Vault for all of my custom made jewelry. Oren is awesome at helping to pick out the jewels and help in the design. I always get compliments on every piece of jewelry that I have gotten from The Diamond Vault. They are very trustworthy and very fair on their prices! I highly recommend them for all your jewelry needs!
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August 2023 by Matt Howell
Diamond Vault exceeded expectations! Orin was a pleasure to work with and was more than transparent throughout the entire process. Most importantly, my wife was thrilled with her new diamond earrings!
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August 2023 by Jackelyn F.
The Diamond Vault created my engagement + wedding ring and it's a beautiful custom piece - I've been going back ever since! Wonderful selection of jewelry and incredible customer service. You won't regret stopping in - they do great work and couldn't be nicer!
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July 2023 by Ryan Sepanek
Had a great experience there. Got a cute little piece for a good price. I went in planning on spending thousands but found something I really liked that was affordable. So they have options. No pressure on the sales. They will just guide you as long as you want and money really never came up, it was just finding the right piece.
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July 2023 by Collin Teague
Everyone at diamond vault is personable and friendly. They are knowledgeable and don't try to sell you the most expensive product that they have available. They care about what you want, and help guide you to what looks best with the idea you came in with.
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April 2023 by Justin Hoernschemeyer
Oren is the best - he saves you money and finds exactly what you need by shipping in direct and not charging you for the storage time that would be needed to hold all inventory on hand. I mean he also has inventory its just this is an option as well. And it made my experience amazing!! Also - then my lady wanted the setting changed and the team here swapped the setting out for us without skipping a beat. Fabulous experience. 10 out of 5 stars. Thx!
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April 2023 by Eddie Cospy
Love this place they did outstanding quality work on my wife's dimond ring. Very professional and reasonably priced. This is the only place I trust to have my jewelry repaired in Phoenix.
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January 2023 by Lisa Rosselli
Buying our Bridal Sets at The Diamond Vault was 100% hands down the best decision we ever made. Oren, Stephanie, Theresa & Peter were ALL absolutely amazing to work with. They were extremely honest and patient with the tons of questions we had. They made us feel at home every time we came in and collectively worked with us, regardless of who initially helped us. I loved that Oren kept in touch via text/phone and gave us updates as the rings were being made. This truly was the very best experience we had ever had at any jeweler! AND, the quality of the diamonds were night and day compared to many o the big chain stores that we saw before finding The Diamond Vault. 100% hands down top quality diamonds and staff! Thank you all for making our ring purchase memorable! We adore you all!
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December 2022 by Louis H
If you want to be treated with respect and courtesy in the selection of your diamond, this is the place to go. You won't undergo a high pressure sales job. I took the time to educate myself about diamond quality parameters before visiting the showroom, so that Oren could help me find exactly what I was looking for in a diamond. My experience with Oren and his staff has made me a customer for life because they listen to what you want and make appropriate suggestions, while at the same time leaving the final selection in your hands. All of the reviews for the Diamond Vault say pretty much the same thing -- this is THE place to go to buy your diamond. Go see for yourself.The look on my fiancee's face when she saw the engagement ring was priceless, one I will never forget. Thank you Oren.UPDATE. 11/21/22Decided to upgrade the ring. This is STILL the only place I will go for diamonds. Customer service is second to none. Vast selection. Quick turnaround. The Diamond Vault will be above and beyond your expectations.
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December 2022 by Chris Campbell
I have been going to the Diamond Vault for over 20 years. We bought a 2.53 carat diamond there for our 20th anniversary. We also purchased another smaller diamond to make a 3 diamond past, present, and future ring. Even though my husband is no longer alive, I will cherish the ring forever.
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December 2022 by Victoria C
I've been married 25 years. 10+ years ago I lost the center stone in my wedding ring.We bought a new set from a local chain jeweler..enough said.Found the Diamond Vault by luck on a Google search.The site is super user friendly I know I was looking for at least a year and comparing to other sites. When I called the were informative and kind. No high-pressure.Had my 25th anniversary solitaire made here. Received it today and it's stunning.Oren thank you. You and your company exceeded my expectations.Thank you
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December 2022 by Priscilla B.
My fiance and I decided to get my ring designed when we were shopping, we went to a place where the reviews were good and for a month unfortunately no progress was made and communication was scarce so we came to Oren. He was given quite the task and a very short time frame, he had the drawing back to us within days, the 3D print the next week and the ring back to my fiancé the day before our vacation (not ideal) but be made it work. The ring came out better than we imagined, we will be getting the wedding band designed here within the next year !
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September 2022 by Aaron Alfonso
Such a fabulous experience working with The Diamond Vault. Having Stephanie helping from the onset amd completing everything with Oren just made it all feel like the prefect place to get the final engagement I will ever need. I was able to find perfect ring setting for my mom's diamond off her ring. I went to multiple places as this ring situation had to be exceptionally handled. Thank you Diamond Vault for all you did for me and this giving special occasion.
