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February 2024 by Bethany B.
So helpful and nice, they know a lot about the products and were able to match my hair perfectly. They answered all My questions and were so sweet about it.
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January 2024 by Elizabeth V.
Like other reviewers, I have a terrific stylist who does great work, and she had 'moved up' or re-installed the Bellami (Remy) hair I originally purchased thru a different stylist three times over the past year. This stylist instructed me to buy new extensions at the Hair Shop, so I made the trip to Scottsdale. Wendy seemed very patient and helpful when I purchased three new bundles of hair for a new install with my stylist. I bought 18in itips with silicone lined beads and couldn't wait to get it installed. Installation went smoothly and I was very happy with it for 3 weeks. Having years of experience wearing extensions, I know how to maintain my hair and took every measure, so I was astonished when one day to emerge from a shower with a gigantic, dense tangled mat in the back and side of my head. My partner went and bought various detangling products and we worked on the tangle for three hours until I had to leave for the airport to fly out of state. I was devastated to have no choice but to cut out the massive snarl, particularly because my own natural hair was caught up in the mass. Since then, this hair has been nothing but a struggle with shedding, breakage and tangling. My partner told me that he'd noticed that my hair smelled 'burnt' every time I used heat to style it, and we are now convinced that the hair is either synthetic or just very, very poor quality. The hair I bought is brittle, dry and lifeless due to constantly fighting it's tendency to tangle no matter how careful I am, and I have to brush it so often that I've lost 40 additional strands because my natural hair can't take the strain. I will not buy from the Hair Shop ever again, and really am angry to have lost a great deal of my natural hair - hair that had been growing and becoming healthier. Now I have to have a 'rescue' appointment to see if my stylist can disguise the large hole where my hair used to be. Don't skimp on hair quality if you're going to invest in extensions. It simply is NOT worth the risk.
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February 2023 by Sophie B
$770 on ‘human’ hair extensions that didn’t even last one month. They are unethical liars who sell ‘human’ extensions that are actually synthetic! They make their money by getting a lot of first time customers because of their corporate image and big selection but they don’t get repeat customers. This hair matted, tangled and got so incredibly dry. I know quality human hair when I see it and this is not real human hair! The women who work at the hair shop should be ashamed of themselves for knowingly lying to and ripping off other women. It’s so bad that I don’t even know how the hair shop can legally stay in business! Please take it from me…I’ve been wearing many different types of extensions for over a decade and I’m appalled and disgusted at this place. They won’t refund you either, they’ll only offer to replace your bad hair with more of the same bad hair!
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February 2023 by Sophie B.
DO NOT BUY EXTENSIONS FROM HERE. I wasted$770 on 'human' hair extensions that didn't even last one month. They are unethical liars who sell 'human' extensions that are actually synthetic! They make their money by getting a lot of first time customers because of their corporate image and big selection but they don't get repeat customers. This hair matted, tangled and got so incredibly dry. I know quality human hair when I see it and this is not real human hair! The women who work at the hair shop should be ashamed of themselves for knowingly lying to and ripping off other women. It's so bad that I don't even know how the hair shop can legally stay in business! Please take it from me...I've been wearing many different types of extensions for over a decade and I'm appalled and disgusted at this place. They won't refund you either, they'll only offer to replace your bad hair with more of the same bad hair!
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February 2023 by Alison Isaac
Very fair pricing for what you get with human hair. The person who helped me was Randi and she was so helpful and patient with a first timer. I was aiming for something for my wedding and she gave me great advise. Thank you so much
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February 2023 by Miss Elle C.
I had a friend refer me to this hair shop to get clip in extensions. Walked in without any appointments and Jenny was so helpful! She matched my hair color to the Extensions in just a few minutes. She was very knowledgeable in informing me about the expectations of the extensions and the different type of extensions that they offered. Great customer service in and out very quickly and my extensions look
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December 2022 by Lorraine E.
This store is really good ... Service is great ....selection is good and the quality hair that I have purchased is superb., I highly recommend shopping here...
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November 2022 by Andrea A.
From the minute I walked in the shop I knew i was in the right place. She matched my hair perfectly. I love my extensions.
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October 2022 by S R.
This place has an amazing selection of extensions and wigs, absolutely beautiful. Randy was extremely helpful, patient and very honest and helped me pick out the perfect extensions for my thinning hair. Highly recommended!
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August 2022 by Allie W.
I have been purchasing my hair extensions at the hair shop for almost a year now and I have seen a definite decrease in the product quality. I am extremely disappointed that the most recent bundles of hair I have purchased are embarrassingly poor quality. The top of the hair unbundles after being put in my hair only once time, and I cannot even brush my extensions without losing a massive amount of hair. My extensions fall out when brushing/washing I know this is not normal because this has not happened before when I have purchased extensions. I want to keep being a customer here because of the product range you guys have but I can't get past paying $300 for hair that lasted less than a month. My hairdresser even noticed that the quality of my hair is not what it used to be. Please help me resolve this issue because it is a shame for a such a good company to mislead customers into buying bad quality hair extensions.
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June 2022 by Stephanie S.
Love it... full of fun stuff! Must stop in to see what's new always different and unique.
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June 2022 by Nykeira A.
randy is an absolute angel! i've never had such an amazing experience at a hair shop before as soon as i entered she made me feel important and focused on and I am now a loyal customer for life!!!
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April 2022 by Patti Calamici Ortyl
Jenni and Randi were SO helpful to me. I lost about half of my hair from Covid so I purchased a hair topper from them. They were so nice to me and Randi was very patient with me as she helped explain how to clip it in and how to blow dry it, etc. great customer service!!
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April 2022 by CHELSA KLINGBEIL (Broke My Door Team)
This place is amazing! Great customer service, quality products and appreciate any business that takes care of the stores appearance including their front door!
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April 2022 by Brianna D.
If you need extensions but not sure what color or how to match it this is the place; never been taken care of so we'll and color matched me perfectly the lady that works there genuinely cares answers all your questions and is so sweet I've been here twice in one week!
