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August 2025 by Alejandra Torres
Everytime i come here they are super nice to me! Their manager is amazing and Ghadir was very helpful and kind! My fav. Ulta
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July 2025 by Jordan S
Very rude employees and a very dirty store
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July 2025 by SD
Nice staff, the bring to your car option is super helpful!
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June 2025 by Heather Zabeo-White
This store just is not it for customer service. Glamnetics has a free gift with purchase and the girl has no idea and goes to look at product samples and comes back and says oh no and I say it’s a shell bag and she go yes no it’s so sad we don’t get any of that. She did not even look at the entire cabinet full of bags that I could clearly see. I just feel really disappointed by this store experience and k rarely come to ulta so I’ll keep to the rarely and just stick to online ordering
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June 2025 by Elise Moore
Very helpful staff and plenty of people to assist. Great products. Wide range of product lives from drug store brands to high end
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May 2025 by Julia Cole
I normally shop here as my go to beauty supplier. I spend lots and lots here. The last couple of times I’ve been pretty disappointed. Pushy sales associates the first time trying to sell me things I didn’t need or want. Today I went in, and although the young girl was nice, she didn’t let me smell the $195 perfume I wanted, even though they had travel sizes available. How am I supposed to know what I’m getting if I can’t smell it? Doesn’t make sense to me.
I’ll be shopping at Sephora from here on out.
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April 2025 by Julie Nordstrom
There are so many options for everything beauty at Ulta. The store is clean and organized, and the staff are great! There's always someone happy to help.
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April 2025 by lizbeth d
Sam has a super nasty attitude. I felt super discriminated and I wasn’t acknowledged when I was at the register. I had a simple inquiry about my points and she rolled her eyes in front of me. Not only this, but she unethically lied to me. As a recently former Ulta employee, I find it appalling for someone to have this attitude with guests. Your interactions make or break someone’s day and we are trained to properly approach interactions. Make better choices next time.
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March 2025 by Amanda P
This store has a good selection and did not seem to be picked over for popular products. The customer service was just ok
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March 2025 by Tomi Sage
Beautiful store ,very helpful staff
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March 2025 by Jodi Stringer
This place doesn't want your business. Drove in allllll the way from Anthem today to be treated like dirt - if I wanted the Sephora attitude, I would have gone there in the 1st place!
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February 2025 by Joshua Diestel
Ava was amazing. She was so helpful in finding all of the stuff I needed to get which was such a big help. Shout out to Ava this Ulta is A+ 💪👌 #AvaIsTheBest #UltaA+
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January 2025 by Kent Walter
Friendly staff and a good experience. Side not, really appreciate their support of the Girl Scouts.
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January 2025 by Autumn Stewart
This store’s attitude and professionalism is really hit or miss. Today, I witnessed a frustrated customer’s constructive criticism fall on deaf ears by the employee and manager, Tricia. The employee told the customer “I hope you have the day you deserve” and thought it was a subjective statement, which is not how subjective statements work. Instead of showing compassion and empathy, they showed a lack of care and kindness to the customer. I am speaking up because I too have faced this same type of situation at this exact location. I suggest teaching staff, including managers on how to deal with difficult customers while utilizing grace. It isn’t rocket science. Shoutout to Neveah, who while acted as a bystander, still showed more professionalism than her manager and colleague.
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December 2024 by Amy
Ulta is listed as a location for Happy Returns but they refused acceptance of my items because their TINY bin was full. It is approx 2x2, so this is going to be an ongoing problem during the holiday season. They wouldn’t have been able to take a single pair of the boots I was returning, much less all seven pair. My main reason to come here vs the other locations on the approved list is because I’m an Ulta customer and they offer a coupon to incentivize you to use their location. The massive inconvenience of driving here, hauling in seven big boot boxes, and then having to haul them back out does not reflect well on the store and shows that the Happy Returns process is anything but “HAPPY”.
