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March 2024 by Xyn Rufus
Hailey was awesome to work with! Super sweet and really knows her stuff. Made my experience smooth and fun.
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February 2024 by Marla Fish
Andrew at Ulta Beauty is an absolute gem! Andrew truly went above and beyond to assist me during my recent visit. His exceptional customer service and dedication to ensuring I found exactly what I needed left a lasting impression. I believe the company is incredibly fortunate to have such a remarkable individual on their team. Thank you, Andrew, for your outstanding commitment to customer satisfaction!
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February 2024 by Bri
Store was clean, but need to get your employees in check. 3 employees at the front entrance, but I was not greeted or even smiled at me. You could literally hear them gossiping while shopping. My fiancé even made a remark about how rude the employees are. Extremely unimpressed with this location.
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February 2024 by Christine McNutt
The employees are super helpful!
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January 2024 by Mike Bonicatto
Do not give Ulta your number at checkout unless you are okay with getting an account. We came in to purchase product, and my wife gave her number at checkout to see if she had an account.When we came back today to swap an item out, we found out an account had been created with my wife’s phone number and a random name at the time of our initial transaction.This practice is not okay, and there should be consent given before someone does this.
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January 2024 by Genevieve Xuereb
I am from Australia and had my eyebrows waxed and tinted by Rena at the Benefit counter at Ulta in Scottsdale. I was extremely happy with the end result. Rena was so lovely and listened to how I wanted my eyebrows done. The process was painless and so quick! For anyone new in town, I definitely recommend Rena for eyebrows, you won't regret it!
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January 2024 by Michele Caponi
Great Place to buy all kinds of make up.
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January 2024 by marie may
Friendly service by an older lady. Clean and well appointed.
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January 2024 by Amir Fard
Nice place
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January 2024 by Piper Stathakis
I was in here tonight struggling to find something to help with my acne purge and Wendy was so so helpful. She helped me find the best products and was so reassuring about everything. I absolutely recommend this location. Everyone here is so helpful and kind!
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January 2024 by Sarah Young
We went into Ulta for foundation and Christina assisted us and seriously elevated our skin care AND makeup look. We walked out with everything we need! And she trained us how to use the products on ourselves to get the look we wanted. She was a true professional.
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December 2023 by burner burner
This location has TERRIBLE customer service. I am a retail worker myself and im pretty patient/understanding with other workers, especially during the holidays. it took me not one, but two horrible experiences to write this. The first time i had gone in to make a return, waited in line like normal. When it was my turn, the open cashier turned their back and started talking to a couple other employees behind the counter. I thought it would be brief, as they had a whole line still. I waited two minutes until I just decided to walk up to the open register. They STILL continued to talk to each other, and most of them did not have their back towards customers so they could very well see me. These employees and a freaking MANAGER were talking poorly about customers, right in front of other customers when they still had a line!! I finally said something after five minutes and an employee processed my return.The next instance, I had gone in looking for a fragrance. I knew what notes I was looking for, but none of the testers had descriptions of the perfumes. So I went looking for an employee who was knowledgable and could point me in the right direction. Two employees saw me walking up, but turned their backs on me. So I had to wait in line just to get help because there was no one else working certain sections. Seems like managers aren't adequately staffing at this location. I was directed to (you guessed it) a manager to help me find a perfume. I honestly think it was the one from my last visit talking smack about a customer. She seemed a little rude to her cashier. I told her I was looking for some perfumes with orange or sparkling notes, and she immediately snd rudely said "Yeah we don't have those here.". Didn't offer to maybe look some up in the system, or anything close. Pretty she just didn't know what she was talking about, because it took me a quick search to find fragrances with those notes/similar after I had left, and I had recounted FIVE that I had saw while shopping within the first minute, including some of their best sellers. Maybe the company I work for has high standards, but it would be UNACCEPTABLE not to offer anything else, or have another employee who's more knowledgable take over and help out. That would've been easily a $100 purchase. Seriously unacceptable
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November 2023 by Nikki N
They close the store in the middle of the day for inventory without any notice! Took time off work to come in for personal care items and was surprised to see the doors locked and a note on the door saying they had closed. You close from 10 AM to 1 PM? Why would you close the store in the middle of the day? You do inventory at night or when you are not scheduled to be open, you do not inconvenience customers by randomly choosing to close the store at times you are listed as open. This seems to be an issue as you regularly do not have inventory of the items I want, anyway. Will not be back.
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September 2023 by Stephen Stoops
My girlfriend likes this place
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July 2023 by tomi lynn
Not too happy with this store the service here is bad and the managers who run this store are even worse. The managers are rude especially that Marvin guy and the girl with black and blonde hair. Y’all need to learn some manners and learn how to talk to your customers and employees. I come to this store occasionally I’m not too happy how it’s run