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December 2023 by Girl About Town J.
Truly exceptional service in every way. I have been going here for over 12 years, and multiple vehicles. Their customer service is unmatched. They expertly diagnose the problem, fix it quickly (and correctly) and get you back on the road in no time. I love that I know I can trust whatever they tell me about my repair needs and will never try to sell me something I don't need. They have not only earned my business, but also my friendship.
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November 2023 by G H
I've been bringing my 03 M3 here for years. They are always friendly and professional. They do a thorough job of troubleshooting and communicate right away what needs to be done. The work is always top notch. This is the best place to bring an old BMW. They never turn me away for any work and are reasonably priced. I highly recommend them.
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September 2023 by Ncherpelis
I have been servicing my fleet of BMW M cars at Ultimate since 2007. You will not find a more trustworthy, knowledgeable, friendly group of individuals anywhere in the automotive repair community. There have been multiple occasions over the last 16 years where UAW has gone above and beyond to help me and make sure my cars are always top-notch and ready to drive anywhere. Many thanks to UAW.Services: Transmission
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June 2023 by C David
The owners here seem to be nice, honest people, (which can be hard to find), but they are choosy about the cars they work on. My 2007 BMW 328 has a few different issues, as is to be expected for a 16-year old vehicle with 170,000 on it. After a diagnostic visit, we discussed a major issue with the power steering system that I agreed to fix, but after putting me off twice saying they were "too busy" they essentially told me they don't want to work on the car.In 30 years of owning cars, I've never had a mechanic refuse to do the work. Frustrating and disappointing, to say the least. Plenty of other places in Phoenix will happily do the job.If you've got an older Beemer that needs something more than an easy (and profitable) fix, this isn't the place.Services: General repairs & maintenance
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June 2023 by Msu A.
The owners here seem to be nice, honest people, (which can be hard to find), but they are choosy about the cars they work on. My 2007 BMW 328 has a few different issues, as is to be expected for a 16-year old vehicle with 170,000 on it. After a diagnostic visit, we discussed a major issue with the power steering system that I agreed to fix, but after putting me off twice saying they were "too busy" they essentially told me they don't want to work on the car.In 30 years of owning cars, I've never had a mechanic refuse to do the work. Plenty of other places in Phoenix will happily do the job. If you've got an older Beemer that needs something more than an easy (and profitable) fix, this isn't the place.
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April 2023 by Loomis Family Adventures
Being a master ASE tech for 26 years and now retired, I would definitely recommend this shop. My wife's X1 needed work, and the price was far and completed on time. I have also referred several of my clients, and all have had great experiences.
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March 2023 by Sean Mcglone
I’ve went to drew and ultimate auto works for several years with multiple different BMW’s and they are easily the best in the valley. Top notch quality, always go the extra mile, fair pricing, and drew always takes a second to show some of the vintage BMW’s they have on site. As long as I live in scottsdale, no one else will work on my cars!
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January 2023 by Amanda H.
I brought my 2011 BMW 335xi in a few weeks ago and from the very first call, I was beyondddd taken care of. First, I was greeted over the phone by the owner, Greg. We spoke about how long he'd been in business and how much the business meant to him and his family. Then, I was pleasantly surprised with the cost of what I needed fixed. The best part was that when I paid, it wasn't even as much as I thought it was going to be. Another excellent part of my experience was working with Greg's wife and son, Drew. Drew was communicative, patient and understanding. When talking to him, I felt like I was talking to a family member! They really took such good care of me and my vehicle. I will ABSOLUTELY be bringing my car back to Ultimate Auto Works, moving forward. If you're on the fence about where to go, don't waste anymore time thinking about it... this is the place! You'll be treated with respect, convenience and kindness.
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January 2023 by Bruce Linker
Ultimate Auto performed an oil change and inspection of my BMw 535i. They were very professional. Car runs well. When I used to bring car to dealership, bill would be much higher. Ultimate Auto has my future business.
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October 2022 by Greg M.
I have been taking my 2008 BMW 135i convertible to Ultimate Auto Works for over 11 years. Greg and Cindy are honest, direct and great to work with. I highly recommend them for any BMW challenge.
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September 2022 by Travis Terry
Everyone here is awesome! Greg likes to drive fast and hot rod his way through victory. Keep it up
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August 2022 by Brandon A.
Everyone at UAW is great. Excellent customer service and knowledge of BMWs. Highly recommend !
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July 2022 by Alex Tutschek
I have taken my 328i to Ultimate Auto Works a couple times now and their service has been great each time! Really friendly staff that will have your car running like it's brand new!Services: Oil change
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June 2022 by Bill Way
Rude, discourteous and unprofessional beyond belief! I own a late model BMW and Benz. Today was driving my older SUV (seeking repair quotes) and was briefly stopped with engine running (not parked) in their parking lot when the manager came out and rudely accused me of trespassing and asked me to leave without even asking my purpose. I was pleasant and courteous. He behaved like a jack***. NO justification for the discourtesy and outright nastiness. I would never to business with any company who treats people in this way.
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June 2022 by Flash Bazbo
I have had 3 BMWs over two decades and Greg and his crew have serviced them all. I do a lot of the routine servicing myself but, when I get a bigger job, I take it to Greg and his team. They have never let me down. I recently overhauled my 2000 528 and there were a few items I could not resolve. Greg got them all fixed in a couple days, including alignment and the car drives like a new one.The alternator in my wife's X-5 detonated on us and Greg got the job done for $1000 less than the dealer wanted. Great bunch of people and honest service. I cannot endorse them more highly. A true blessing for any BMW owner.Services: Transmission
