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February 2024 by Sarah B.
I came into urban exchange today, and I am very impressed! Clothes in excellent condition, friendly associates, and prices are fantastic. A go-to spot for designer fashion without breaking the bank. Highly recommended!
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January 2024 by Bridget E.
by far the best selection of gently enjoyed designer handbags I've ever seen! Plus shoes that look like new. And their customer service is truly outstanding!!
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January 2024 by Chelsea Edwards
LOVE this store! Never leave empty handed!!
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January 2024 by Mercedes
Easy to work with & kind but disappointed in the quotes I got on my items they were offering almost to nothing for them.I tried branching out from my sisters closet and turns out I should have just stuck with what I knew.I wasted my time waiting around today for the quotes to only sell one thing for a steal too..Recommend going elsewhere or selling on ur own u work hard for ur coins don’t let them pocket from u
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December 2023 by Shelley I.
So I was on my way to buy a Gucci purse then saw Emily and Casey then saw the most amazing sliver Christian Lobtioun purse for new years. Why not get this amazing purse. Emily and Casey were so friendly and nice. Thanks for helping me with my selection. Happy new years see you in 2024. Omg! I saw the cutest Gucci Donald Duck hat perfect for my favorite cousin in California. I called on the phone and bought it from Casey and She is mailing it California to my cousin. Thanks Casey and Dani . My cousin Virginia is so excited will send me pics and I will post them in here within the week. You make my life fun and more exciting with your great customer service and positive attitude. YOLO!
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November 2023 by Sue G.
amazing and very eclectic store/boutique! wonderful staff and the clothing are to die for! i absolutely love casey & emily... stellar staff!!!!
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August 2023 by Stacy Eaton
This place has been a Godsend to me!Casey is like my personal shopper and has always found the right size & style for me for every occasion! I highly recommend getting something here for you next fun event!??
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August 2023 by Sonya P.
This is a great spot to purchase a variety of beautiful clothes, accessories, and handbags. All in great condition this consignment store is a hidden gem. Casey and Emly were both friendly and helpful. I am going to be visiting on a regular base's. They are constantly getting new merchandiise. My shopping experience was extremely pleasant
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July 2023 by Deborah M.
Instagram posts are awesome!! I appreciate all! I have purchased many awesome handbags here. I recommend highly
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July 2023 by Stacy Malsom
This place has been a Godsend to me!Casey is like my personal shopper and has always found the right size & style for me for every occasion! I highly recommend getting something here for you next fun event!??
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July 2023 by Naneth DeGarmo
This is my favorite upscale resale store. Casey was very welcoming. 10/10 will be going back.
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July 2023 by Shelia M.
I recently purchased a Prada Necklace from here, and the workers here are so kind! I would recommend coming to Casey, Linda, or Emily for any assistance! They are just the sweetest! 10/10 will most definitely be shopping from here again!
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May 2023 by Dee S.
If I could give ZERO stars I would. I have been selling close to Urban exchange for years. In past years I've brought a lot of lulu lemon and vintage and newer designer pieces in beautiful condition and they all have been bought by Urban exchange. Last weekend I stopped in and brought some beautiful pieces by Rag & Bone, AG jeans, and some other high quality pieces from Nordstrom and Intermix. Nothing was purchased. The last few times I've been there a particular woman has been the one to go through all of the clothes and she never buys anything from me although the stuff I bring is better than what they already have on their racks. These experiences have made me not want to make the commute to Urban Exchange after they have continued to waste my time and my gas. Do not sell here, it's a complete waste of time and energy.
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April 2023 by Thomasina K.
I used to love this store and consigned things from time to time as well as purchased things (back in 2014-2016). I didn't do too bad back then picking up some pocket money from stuff I consigned. My last few visits really put me off though. Besides them turning their nose up at my items, the last time I went in to shop I had to have the front door unlocked to be let in and it was locked behind me. The salesperson kind of followed me around while I looked through the racks even though I was the only one in there at the time. It totally put me off!! Luckily, some other customers came in and I got out of there as fast as I could. I will never shop there again! I will never go there again, and I will never recommend them again. WTH was that all about?
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November 2022 by Kimberly C.
Left my items over night for them to inspect, Came back to pick up my items and be told me he couldn't take my Louis Vuitton belt that I've worn 2 times because the latch was broken. Got home to inspect it and he switched my belt buckle!!! Do not sell with them unless you want to deal with Thieves.
