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September 2025 by Ann Luke
Terrible customer service. Had to stand in line 3 seperate times because the clerk kept giving incomplete instructions, coupled with a horrible attitude.
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July 2025 by Nancy Walker
Friendly and helpful staff. Mailing materials available.
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July 2025 by Christine Dabbaghian
I've come here several times since moving here and the staff is always smiling and in good spirits. I went to another USPS location that I DO Not recommend. Just keep in mind it closes half hour earlier then other locations, but totally worth it to drive to this one.
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June 2025 by IF
If a package is sent that doesn't fit in the mailbox, it will never get delivered! Always have to go to the post office to get anything that wont fit in mailbox. If it doesn't fit, get out of your truck and put it on the porch like every other delivery service!!
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June 2025 by Chef T Madison
The absolute worst post office I’ve ever encountered. I’ve had to open several service requests to simply have my package sent to the post office for me to pick up after they delivered my package to an Airbnb mailbox, which to my knowledge, is not allowed in the first place. Every person that was supposed to help me there let me down and a district office Manager had to go there and retrieve my package from the Airbnb that they re-delivered against the instructions. Whoever is in charge here needs to be fired according to all of these complaints in these reviews. It took three weeks for me to get help with such a simple issue.
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June 2025 by Ketfa Inthathirath
I felt like an idiot for not realizing my return was combined into one QR code, he even asked to verify if it was multiple or one..I tried to be so prepared too because the post office can get hectic and I wanted to try to help minimize the chaos..that plan flopped but the clerk was patient with me, pointed out how the QR code was combined, indicating the same set of lettering, explained my options & quickly helped me resolve the issue!! 10/10 I wish I got his name thanks a million “Clerk 99”! Wishing him a great rest of the week & a raise!
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June 2025 by Hugh Casiano (Hugh Casiano)
Always understaffed and ditch door service may as well be non-existent. No one ever answers it.
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May 2025 by Olevia Davis
Line moves slower than Christmas and no one can help you at the self kiosks so you’re forced to wait 40 minutes in line.
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May 2025 by Chris Vitale
One of the best and most efficient post offices I’ve ever been to!
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May 2025 by Michael Palomino
Consistently terrible service. Every visit to this USPS location is frustrating—extremely long wait times while employees wander around doing almost nothing. The staff have a poor attitude, acting like they’re doing you a favor just by being there. It’s been this way for years, and every time I go, I dread it and try to avoid coming back. Worst postal service I’ve ever experienced. Forget about someone answering a phone.
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May 2025 by Bryan Kephart
3 times my mails been placed in the wrong mail box. All I get is, put in a claim, it's insured up to $100.00. I put in a claim on the first one. A little over $71.00. They denied it stating the package was delivered. First it was an envelope. Smaller than my hand. The text i received from the postal worker was a key was placed in my mailbox? Why? It was Smaller that the palm of my hand, and when I went to my mail box, no key. The postal worker wouldn't look for it while I was standing there. He just kept saying, go to the post office and put in a claim. At the post office, they said it's insured up to $100.00. My claim was denied. They stated it was DELIVERED. Yep, it was.. to the wrong mail box. The second package never arrived?. The third today said my package was delivered? NOTHING IN MY MAIL BOX... NOTHING!. ARIZONA has the worst post office in the country.
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March 2025 by Gary Visionary
Absolutely terrible customer service at this location. The workers here will not help you—they’ll actually go out of their way to be rude instead. If you have any questions or need assistance, don’t expect anything but attitude and eye rolls. It’s as if they’re annoyed that customers even walk in. You’re honestly better off teaching yourself how to ship your own items because the employees here are completely useless. Save yourself the frustration and go somewhere else.
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February 2025 by Matthew Denune
Terrible post office, called multiple times and they never pick up the phone. Two days in a row mind you. Failed to deliver a package twice, first after returning to sender, second the package is now missing.
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January 2025 by Scottsdale Customer
What a terrible Supervisor who works at this location who refuses to get packages delivered. I requested a re-delivery of a package on 01/24/25. The regular route postal worker is not the issue here, its the worthless supervisor who has failed to call or get the package delivered as they stated they would. The regular route postal worker in the past has stated, if the package doesn't fit in the postal box, they are supposed to deliver the package to your front door or make an attempt That never happened on 01/24/25 and no attempt to deliver the package to front door, instead lets play some games and not deliver your package, that we took postage on to deliver.
I've had to contact USPS on Twitter, since its impossible to get a hold of this postal office through the phone. The Twitter stated they were in contact with the SUPERVISOR at this location and that I would get a call and my package would get delivered on 01/28/25. That never happened and it is 01/29/25 and zero delivery of the package nor a call, this SUPERVISOR should be fired FOR NOT delivering packages as that is what the USPS is supposed to do.
PS while the package is over sized, its a long skinny package that weighs less than 3lbs that will not fit in my sports car and this is the reason why I cant go pick it up myself. I shouldn't have too and it should have been delivered to the front door the first time on 01/24/25.
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January 2025 by elizabeth beck
Clerks quite friendly but not enough. Very slow service.
