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December 2023 by Phyllis Diener
I wish there was a separate area for picking up mail. I was there and line was pit tge soor
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December 2023 by Sweet Geek Chic
This is the worst post office on planet earth, period. They continue to ignore their duties and lie about "attempts" to deliver your packages. Rather than doing their job and knocking on your door for a signature, they will always -- ALWAYS -- opt to, instead, leave a fraudulent "Sorry We Missed You" notice in your mailbox. A dishonest, unmotivated, "lowest effort possible" mentality is the status quo of this Evans Rd. location. This is not a one-off incident - this is a habitual scheme that they never seem to grow tired of perpetrating. Be sure to report them for every incident, and leave a paper trail of their fraudulent habits for the world to see. This is either the most incompetent or the most corrupt post office known to man. Either way, if you have to use their services, be sure to insure EVERYTHING, and be prepared to get fleeced at every turn.
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December 2023 by Teresa Kelly
We went there to change our address, the lady was so rude, and now a month later our mail was NEVER delivered to our new address and they were sending our mail back to our creditors!We can not believe this happened and WHY?They should be held accountable for the mess they put us in!
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October 2023 by Celeste
Not worth the aggravation. I’m pretty sure all my packages are being stolen by employees at this point. Packages are not being delivered and no refund given. Mail is destroyed before it gets in the box. No call from management no return emails. I can’t even track the missing item’s because they are not being updated in USPS system. This is beyond anything I’ve ever dealt with and I’m in my 50s! I have a long history with USPS and I’ve never had any problems until now.
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October 2023 by E R
The same day had two packages from the same company due for delivery. One was put in the parcel locker. The other was missing. After filing a request with the PO two days later regarding the missing package, I saw a note in my USPS digest that it was marked return to sender. No reason why. Both the box and other package could have fit in the parcel locker easily. This postal station is one of the most inept I've encountered and I have yet to hear back from their "research" into where my package is. I wish all companies would swap to FedEx Ex or UPS. The USPS is a disaster.
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October 2023 by Paul Korol
Avoid like an open flame ! Scott is the worst human being I have ever meet in my life , laughs at my face when I m just trying to get help , I can’t believe they would hire some one like this , I asked him a question after he said he can help me he just laughed and said talk to my supervisor, pathetic person , hope you get treated like you treat other people forever in your life !
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October 2023 by Scott Ackerman
Poor attitudes with the workers here, no accountability with the packages you send. The usual with the Post Office I guess.
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August 2023 by Linda M.
We are a small business that has been using the postal service for over 30 years, Sadly, the regular carriers have retired. Since then there has been a parade of various substitutes unfamiliar with the route and many indifferent to serving the public. We have found the supervisor of carriers uninterested in correcting the problem.This means we have started to use USPS for our shipping which is fairly competitive and at least can be contacted by phone (the current USPS phone number in Scottsdale is not answered, so if they are having a financial crunch they might consider having it removed).
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July 2023 by Robert
It's not worth the discount. If you are in the Airpark and you have no other choice, take the packages down to the Evans location, stand in line, and put your parcels in the hand of a postal service worker, get it scanned in front of you and make sure you have a receipt.If you choose local pickup, it rarely, if ever gets scanned. If you are a business that sells over the internet, customers have no patience for USPS tracking that doesn't track. You don't get to give them a blank stare from the post office saying that the packages must not have been scanned and hopefully will update when they reach the next scan. I mean you can send that in your reply to the customer on why you provided a label for purchase and it doesn't track for 2 days.What it actually means, your parcels are lost, we lost them and really don't care and have no accountablity. You trusted us with your packages? Are you an idiot? That's the look you get. Oh wait, did you get insurance? Yes, I did. But, it doesn't matter. They were lost before they were scanned so you can't do anything but bend over and take it up the tailpipe.Use them...just make sure to always get them scanned. If not, someone, somewhere close, in a USPS uniform, is enjoying the thing you shipping to your customer.
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July 2023 by AnM Racing
Always easy to access with plenty of parking and clean. Mail is always correct and the staff is always friendly.
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July 2023 by E Q
The lines may be long at times, but the team members are unfailingly helpful and great at their jobs
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April 2023 by Janus Torres
I have been going to this place for many years and the associates there always try to be accommodating upon request. They are resourceful and willing to help.
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April 2023 by Tanisha H.
I moved from El Mirage to Scottsdale at the end of March. Never, in my entire 30+ years as an adult, moving ALL AROUND THE COUNTRY, have I ever experienced such difficulty with packages/USPS as I have in 23 days of moving. 6 out of 7 packages were not delivered. 4 out of 7 were returned to sender. 3 of those 7 was because the unit was "vacant." 1 was returned to sender LESS than 24 hours of notice being left in my mailbox DESPITE being at the post office for 2 business days. It was on the 3rd business day that notice was left & again, in less than 24 hours, it was returned to sender. Packages 2 & 6 no notices were left at the time it said a notices were left. Package 6, notice was alleged to have been left in the morning around 09:56 but when I stopped by, at 10:51, not only was NO notice left but 2 of 3 parcel lockers were available. When I went to the post office at around 11:15, I was able to retrieve the package. When I checked my mail later that day, a notice, on a regular piece of white paper & not the peach notice, was left in my mailbox despite having picked it up. Package #5 was delivered & placed into my old mailbox more than 7 days after I moved out & no longer had access. I'm honestly flummoxed as to how the hell this happened. Because of this negligence, I have had to spend additional monies I would not have spent & actually received LESS than what I paid for in order to not lose the money I paid for one package. Luckily, my apartment complex uses Fetch for packages. I will be using this service since apparently, USPS has decided I shouldn't receive my packages. A recommendation was made to get a PO Box so I can receive packages. I don't want to pay for a PO Box, nor should I have to & I don't feel as though I can even trust that my packages would be delivered there! I have had to take time from work & violate my religious sabbath in order to resolve these package issues. Why? Why should I have to do this? Why should I have to spend additional monies or lose out entirely because someone at USPS decided my unit was vacant, even though it wasn't, or to return to sender less than 24 hrs of notice being left. And yes, I put my change of address in more than 2 weeks in advanced of moving AND I actually paid for the online change of address for a whole $1.10 but it clearly didn't matter. USPS is the agency & the postal carriers are its agents. The knowledge of the agency is imparted to the agent. There is no excuse for any of this. This whole experience has been mind blowing. I could MAYBE understand one issue but six? That's negligence & frankly, laziness. It's also troubling that when the supervisor was trying to contact the mail carrier, the mail carrier did not respond to calls from the supervisor. The supervisor & the requirement to leave a review are the ONLY reasons I can even give one star, otherwise it would be zero stars. Disappointed. Frustrated. Annoyed. All words to describe my experience in 23 days for 6 packages.
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April 2023 by Jonathan J.
Remember during 2020 when people would say "Heroes work here" when they spoke about postal workers - well the mail carriers here do NOT fall under that category. I constantly get notices in my mail box that items cannot be delivered because my mailbox is full, even when it's empty. Packages gets lost, etc. These people are by far the most incompetent, lazy postal employees I have ever come across. They'll never read this and they probably don't care what about improving, but I had to vent about it somewhere; the people that work here are unbelievably useless and I hope they close this office.
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April 2023 by Karen G.
This Post Office is Beautiful Tge people in here came to work not so much like the Bronx.the line was long and we were out of there there are other therein 10 minutes. I love it
