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January 2024 by Hawk Edition
Horrible customer service from the pharmacy. Constantly hanging up when saying they will put you on hold and can't be bothered to assist a customer with finding medication they said was in stock, but now magically isn't. They also like to yell back and forth behind the counter with excitement that a shipment came in "now we're finally a real pharmacy!" Seems like these problems are pretty consistent and why I stopped going here years ago.
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January 2024 by 360Niche
The pharmacy staff at this location are great! Been coming here for all my prescriptions and immunizations and even though I may have to wait at times, I appreciate their professionalism and care. I generally visit between 9-5pm.
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January 2024 by Apf Mike
Great this place is open 24-7
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January 2024 by Audrey Fontaine
I'd give it 0 stars if I could. Never stocked and the cashiers are never ever friendly. I'll drive out of my way to go to another location.
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December 2023 by Shaundra K.
Never thought I'd ever write a review for a Walgreens but here we are.. the cashiers on Friday December 29th were ready for a holiday break because they did not want to be there at all. I literally had to leave my things because I couldn't bear spend money here. I never will again maybe CVS or anywhere else. The manager was busy training someone but I wish he would have been able to look up for a second and see what was going on around him.
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November 2023 by Brian Allen
I have been going here for over a year and run a business myself. Extremely reluctant to write a review when it's bad but if I can save anyone from dealing with such a neglectful pathetic poorly run establishment I am trying. To fill my once a month script always requires me to show up to get the process started, never me showing up to just pick up. This time it get's better they are apparently out of my prescription which is now going on 2 days. I was told to call today around 3 to see if they got it in (god forbid they call me and follow up) LOL CALL IN what a complete joke been calling for an hour now. phone rings and then it answers and get transfers again this is going on an hour! complete joke!
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October 2023 by Serenity B.
Dropped a prescription off several hours before close with the promise of a text or call being sent to alert me the prescription was ready. Never received either, so we went to check if it was ready around roughly 9:30. The pharmacy proceeded to tell me that my prescription was invalid. I confirmed with the emergency room that this was not the case, and even had the provider call them. They basically told me they were closed, that I was wrong and to leave. Despite having several hours to address the situation or at the very least contact me. Never will get my business again and should get their pharmacy in line considering they are located less than a mile from an emergency room.
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October 2023 by Grant M.
Downloaded yelp just to say how bad the pharmacy is. Took forever just to get one item. Went back again to get shots and took 45 minutes for me and the rest of my family to get them. We scheduled appointments online and still took forever. Definitely recommend not going to this Walgreens.
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October 2023 by Vicki Knights
I went to this Walgreens last night to pick up a prescription for a mentally disabled adult who I help out. He has been in and out of the hospital and is on govt assisted insurance. The tech explained that the insurance company would not cover the medication. I asked to speak with the pharmacist since this patient was already taking this medication and it was covered the last time I picked it up. The pharmacist informed me that insurance would not cover the prescription because the way it was ordered. I asked if I should get a new prescription? He said, “ you can get a new prescription or you could just pay $44, that is not a lot of money!” I thought his comment was rude and he made it because of the insurance provider. He doesn’t know anything about me or the patient. He was very condescending and I will never personally use this pharmacy. Walgreens should not employ people who make rude comments like this to customers.
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October 2023 by Brian Fairchild
Waited way to long in the drive thru. Either close the front register area or drive thru. This is terrible customer service. Please fix this not the way I want to spend my Saturday.
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September 2023 by Elle
the pharmacy here is consistently terrible unbelievably slow
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September 2023 by Melissa Kliethermes
I hate to post such a negative review but the pharmacy at this location is TERRIBLE. I’ve given them chance after chance because I know the pandemic has taken a toll on this industry. But at some point they have to stop taking on clients or change hours to ensure the service they provide is somewhat consistent. They are terrible about answering phones I’ve had 2 of my doctors call me and say after spending 20-30 mins on hold they gave up. When I questioned them upon showing up to the pharmacy they were rude and accused my doctor's office of lying. They’re beyond slow at filling medications. They never have anything ready, every time i go there it was a 30-40 min experience. One time one of the tech even gave me THE WRONG PRESCRIPTION and called me once i was home to drive back up there and return the wrong medication and pick up mine. The last and final straw was this past Sunday I went to fill an emergent prescription for my dog. And she told me it would be 2 hours to wait for it. I ask for the prescription back and went across the street to Albertsons and got it filled in 10 mins. Not to mention later that night and the next day they’ve been calling that the medication is ready. Just unorganized, unprofessional and honestly disappointing. I hope for the staffs mental health they change hours or start putting ceos bonus money into recruiting efforts because there’s no way this level of service is going to last.
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August 2023 by Peter B.
This Walgreens can be very shady about adderoll predictions. There's a lady who will tell you they have none they have been on back order for months. Tells you they haven't had any for months and to go somewhere else essentially. This is a lie, I pick it up every month but I sometimes need to wait like a week. She's a liar and I don't appreciate her dishonesty. I've reported her to corporate twice and she's still does it. The guys at the counter in-person are cool tho.
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July 2023 by Ro Leon
The pharmacy is the worst! Don’t even attempt to call the pharmacy because no one will answer!
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July 2023 by Harmony D.
I come to this Walgreens all the time for snacks, quick pick up items etc. I have not used the pharmacy. I have also come for passport photos. They are always efficient even if there is a long customer line. This is a busy location next to old town. It gets the job done, I'm happy with it.
