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January 2024 by Nick S
Bobby is the problem at this store. Replace him and your star rating will improve.
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November 2023 by Angel Chand
Need to update Google Maps so everyone knows the new hours for pharmacy changed from 10pm close to now 8pm. I missed an important meeting...
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October 2023 by Hugh Van Ness
I have dealt with Walgreens for several years. As they are required by my health plan I have no real alternative. I have found them to bombard me with messages to order more drugs. In addition, when I have requested a reduction in the medication amount to be distributed they have ignored my request- distributing the 90-day max. When a prescription is back-ordered, they are slow to respond (taking multiple days) even when the medication is on hand at another Walgreens close by. If you call to find out the status of a back-order they will look up where it is available and they tell you to call that location. When you ask them to coordinate (one Walgreens to another) they tell you they are too busy. This combination of emphasis on revenue and avoidance of service is one reason why we have high health care costs and low satisfaction with our health care system.
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September 2023 by Terry L.
I've used this pharmacy for years as it is conveniently located. Every time I come out I think why am I still giving them any business. The pharmacy staff specializes in rudeness and inefficiency. I will never use this store again, it is simply awful. Do yourself a favor and find anywhere else for your pharmacy needs.
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August 2023 by JM R.
My husband and I made vaccine appointments online today at Walgreen's website, we wanted the Covid newest booster and when we arrived to check in, the lady at the check in window told us they didn't have any Covid vaccines in stock, sorry... We also had an appointment for the RSV vaccine, again, sorry... Fortunately, we only live a few miles away, but nevertheless, what an inconvenience. We are in the process of transferring all of our prescriptions to another pharmacy and will not do business with any Walgreens in this area. Right now, we are waiting for a very important and necessary RX that they cannot get in their store from their warehouse, and they have no idea when it will be in. We only have 5 days before it is time to take this medication, again. What kind of a business is Walgreen's running here? This is really shoddy. If you read this, and perhaps are new to the area, take your business anywhere else!! The employees are always pleasant, but this is just bad business practice. We are talking about more than one Scottsdale Walgreens, this is not isolated to one store.
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March 2023 by Tim P.
I went into kept my subscription and the ladies behind the counter were so rude. They left me standing there for five minutes 10 minutes and then when they went to charge me for my prescription, they wanted $1083 that seems prescription was only $10.88 at Costco. I had filled there many times, but I feel I was discriminated upon because I was a white male, they told me to leave the store and go to Costco to refill my prescription and they refuse to give me the same cost as Costco. They laughed at me when I left the store and told me not to leave and a half they were rude and I recommend nobody ever goes to Walgreens to fill a prescription to be put in your life in danger. If you cannot get your prescription filled and they will try to rip you off if you're a white male.
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December 2022 by Ciara Roxanne
Slowest Walgreens for whatever reason. I hate when I am stuck getting my prescriptions at this location.
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November 2022 by Brelynn
Every time I come here the store is under stocked and poorly managed. Cashiers can't be bothered to greet you when you enter the store OR approach the counter to pay.
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October 2022 by Paul S.
Short staffed most of the time. Long drive through. New hire doesn't know what he is doing or is just extremely slow, hope he can catch up.
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June 2022 by Lori Murphy
I have covid. I had 3 medications called in today. I really needed them. The pharmacy website says they are open until 9:00pm. They closed at 5:30. My husband went to pick them up after work and found a note on the window. This is a common occurrence with this store. So unprofessional! Never going back!
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June 2022 by Lori M.
I have covid. I had 3 medications called into this Walgreens. Their website said they would be open until 9:00 pm. My husband went to pick up my medicine after work at 5:30 and the pharmacy was closed. I was prescribed arbuteral for a breathing treatment and an antibiotic because I now have a secondary infection in my lungs. I had been notified by text that they had been filled and ready to pick up. I was devastated when I found out they closed early with no notice. My medicines were locked in there and because they had been filled, I wasn't able to go to another Walgreens. I don't know how they think they can just close and leave a lame note saying come back tomorrow. They should add to the note "we hope you survive the night without your medicines". If they have set up a system that notifies a customer that the medicine is ready, why don't they also notify that same customer that they have to close early. At least we would have a chance to try to get there. This looks like a lawsuit waiting to happen. Oh... and btw... this is a common occurrence at this store! I will never go back!
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April 2022 by Mary M.
Terrible pharmacy. Always very understaffed. Drive thru Usually close due to short staffing. Lines are always a very long wait.
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April 2022 by Erin P.
This Walgreens pharmacy is the worst pharmacy I have ever been a customer of hands down. Our doc called in a prescription for my daughter the morning of Thursday 4/7. Have called the pharmacy twice now to find out the status, and no answer! I finally went in person on Friday 4/8 to find if it was ready and there was a line of 10 people waiting for pick up and only one person working the pharmacy window. I couldn't stay and wait. I went back today in person, Monday, 4/11 only to find out that Walgreens hasn't even processed the prescription yet and that it won't be ready for another 1-2 days. This same scenario has happened too many times at this pharmacy. As a customer it is so frustrating to not get my call answered and to consistently have to drive in, wait in a long line, only to be told that nope your prescription is not ready after 4 days of waiting already.
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February 2022 by Steve Bonham
When your cashier cares more about an ID with minor blemish than selling you medication for a sick loved one, you need to reevaluate your employee conduct. Funny how this Walgreens refused service and I go to another one and buy the EXACT same stuff I was refused at your store. I hope your cashier feels real good about herself because obviously she is more concerned with an ID then any actual customer service. Disgraceful
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February 2022 by Vince C.
The worst pharmacy in America as a SR citizen they are always out of medication, they have no help, and their drive up window has been out of service 200 out of 220 days. They say your RX is ready then give you a partial and double charge your co pay. This is Scottsdale Az.