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February 2024 by Shawna Webb
I called the pharmacy 4 times.. each time they would pick up the call and hang up on me. 5th time I got ahold of someone after being on hold, she was extremely rude and annoyed that I had a question about my prescription. The customer service is ?
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February 2024 by Ddrt
Hung up on me after waiting a long time
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February 2024 by VK H
Negligence and incompetence!! My college aged son made an online appointment for an immunization required for school. He arrived on time and was made to wait 45 minutes past his appointment time…only to be given the WRONG vaccine!! The appointment choice he made clearly stated which shot was needed and the tech administered the wrong one - my son did not realize the error before it was too late, as it was not explained to him or clarified beforehand. He trusted he was getting the vaccine for which he made an appointment (and received confirmation of the correct one!) The pharmacy was so disorganized and chaotic I can’t even imagine how many mistakes are made here. We are filing a formal complaint, especially after being hung up on (after holding 20 minutes) when we called to let them know of their error. We will never trust this pharmacy.
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February 2024 by Colleen Ryan
The pharmacy cashier is so RUDE!! No eye contact, no greeting and consistently angry.
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February 2024 by Jegadees R
This is the worst pharmacy location. Running with less pharmacy agents and not contacting insurance if there is any delay though we provide insurance details.
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February 2024 by Chetan Pala
Can’t believe there’s not a 0/5 star option. Despicable service and absolutely a waste of time. Called four times and let the hold music play for 20-25 minutes EACH call. Do the math and I did 80 minutes of holding. Do not fill your prescriptions here, do not ask them for help because you mind as well speak to a wall about your problems and concerns you’ll get the same answer. Every 5 minutes of holding someone picked up and put me back on hold.
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February 2024 by art.by.c.e
The WORST pharmacy I have ever dealt with. I switched because I moved and it was thw closest to me. Every single month when I call to verify my scripts, I'm told they are available for pickup. When I go to pick them up, they tell me they aren't ready or processed and I have wait several more day.Please find a better pharmacy!! I will be switching
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February 2024 by Pamela Baylor
I would have to agree with the reviews complaining about how calling the pharmacy is extremely frustrating. I was waiting to speak to someone for over 20 minutes. During that time the phone was picked up 15 times (I'm not exaggerating) as if someone was taking my call, but i was immediately put back on hold without anyone speaking to me. A few times I did hear a voice but only for a second or two. The person was not speaking to me.Finally, after 24 minutes, my call was disconnected. Incidentally I called right after they returned from a lunch break at 2 pm.I don't want to have to get in my car and drive to the pharmacy every time I have a question. I have also experienced long wait times when in the driveup.On the flip side, corporate should do a better job of staffing this location (and others, I'm sure). I could only imagine the frustration of the technicians and pharmacist if they are so busy they cannot answer the phone.UPDATE: My 1 star review is against the process, not the people. I did call back and the pharmacist was very helpful. But waiting to get to talk to someone was still very frustrating.
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December 2023 by Laura Watson
I placed a photo order that said “same day pickup”. Three days later, it’s still not ready. They said the machine isn’t working but never offered to transfer it to another Walgreens…or to call/email me to tell me it was broken.
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December 2023 by Susan Monahan
This pharmacy is the absolute worst I have ever dealt with. I understand that there are staffing shortages right now, but it is inconceivable to me how there can be a line of 10 people out the door and 6 employees working behind the counter all ignoring the folks in the line??? additionally they never answer their phone. I find it ironic that their slogan is "making RX's easier" nothing could be further from the truth- I cant wait to transfer my RX to CVS ughhh
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October 2023 by Todd Laflin
Consistently the worst service imaginable ! Wasted countless hours and trips for them not to have it despite getting the automated call saying it’s ready?I’m not sure whats going on but for simple prescriptions not be readily available and taking days to get should be concerning? This has not always been the norm.
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October 2023 by A L
NEVER get your scripts sent to this pharmacy. Terrible service, no care at all for the customer. Never again!
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September 2023 by Brian Smith
It's remarkable how bad the service is. My entire life I've just selected the pharmacy closest to my home or work. After moving to the area, I did the same and ended up with the FLW Walgreens. I thought nothing of it until I needed my first prescription.It took three visits over three days to pick up my medicine. The first time was in the evening, where despite waiting at the front of the line, I couldn't get a pharmacist to acknowledge me or make eye contact for 10 minutes. I took the hint and left. The next day I came back during my only available time, which happened to correspond to the pharmacist's lunch hour. I finally managed to pick it up on the third day.I advise using the drive-through, despite it's slowness. It is an order of magnitude faster than trying to get served inside. This is the only time in my life I've left a pharmacy over poor service.
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September 2023 by Angela4298
Honestly this is the worst pharmacy I’ve ever been to. Staff are rude. Save yourself a headache and just go to a different Walgreens location for your prescriptions
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July 2023 by Dan Lombardi
At 1:14 pm today, I was in the drive through pharmacy line behind two vehicles. My turn at the window came exactly at 1:30 pm. The pharmacy tech closed the blinds for their lunch break and walked away. I was the only car waiting, the tech could have looked to see if there were any cars in line and waited on me. I consider that a stellar negative one star of service. Way to go Walgreens! It's only 117 degrees outside today.