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February 2024 by Adrianne Day
This is the WORST Walgreens Pharmacy I have ever had to deal with. Short staffed, staff that is constantly confused with what’s happening, prescriptions not being ready for days. On and on. I keep thinking they’ll get better but, at this point, I’ll drive 10 miles to go to another.
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February 2024 by Aaron Lauth
Physically impossible to get a hold of the pharmacy on the phone.
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February 2024 by Zac Cohen
One star is too much for this place.
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December 2023 by Simona Corleone
Awful experience. They either making you wait on the line for more than 30 min or just hanging up on you.. unbelievable!
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November 2023 by Maya Terry
The Manager Jesse was very unprofessional when approached with problems in the photo department. He expressed he had no idea what me as a customer would want from him and proceeded to walk off after the statement. Uninviting experience but the associates on duty filled my request eventually. His role at the store needs to be looked at in depth, either he’s racist or annoyed with his position.
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October 2023 by C C
If you’re smart, you will avoid this pharmacy at all costs. I stopped going to them years ago because of how terrible they are. I thought after all these years, I would give them another try. I should’ve listened to my better judgement and stayed away. I regret giving them another try and will be immediately switching again once I get the prescription I need.
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October 2023 by Albino Grape
My viagra was so delicious, more please! Wham bam thank you ma'am!
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October 2023 by Ryan Zimmerman
This might potentially be the worst Walgreens I have ever had the unfortunate pleasure of relying on for medication. I moved from Milwaukee, WI to Scottsdale, AZ about three months ago. I chose this location as my pharmacy because it was the closest to me and I rely on multiple medications from different specialty doctors. From the beginning, Eric the operations manager has been a nightmare. I reported him to the Pharmacy Manager over a month ago due to being very hostile and she assured me that was not how they want their employees to behave, this was not professional, and she would handle the situation. Well, this coaching definitely never happened. There was a glitch in one of my medications from a delivery order, and after trying to figure out how to fix this for almost a week and a half ran out of medications that can cause some serious withdrawals. While experiencing these withdrawals from medications I take for cervical dystonia, Eric struck again. I cannot stress how mean and horrible this human being is to patients. He answers the phone saying, "What do you want?" with this horrible tone in his voice. He sounds like he is miserable and every second on the phone is pure torture for him. After not understanding my explanation in the slightest, I stated "I don't know if you understood me correctly." He responded angrily "Man, I was trying to help you. You messed up." I asked him what his name was, and he responded with his first name only as Eric. After asking for his last name, he abruptly hung up on me. He then continued to hang up on me the next three times in a row trying to call back. Finally, I called the Walgreens on Scottsdale Rd, and the pharmacist there was an angel and was able to start to untangle the mess and get my prescription refilled so at least I wouldn't have to keep going through withdrawal and could have my medication through the weekend. Beyond the withdrawal issue, this is a blatant ethical, moral, and legal violation and the Pharmacy Manager seems to be willing to allow this type of behavior from him to continue. I have the last few calls recorded and plan on escalating this to the district manager and beyond. No one, and I mean NO ONE, should ever have to experience the treatment I did as a PATIENT to get my medication from this pharmacy. I'm writing this review in the hopes someone will take notice and no one else has to suffer an unfortunate interaction with a seriously disgruntled and jaded employee.
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October 2023 by Meg Fenton
I made appointments for me and my siblings to get our COVID vaccines and flu shots. We arrived 5 minutes early for our 6 pm appointment, waited in line for 20 minutes to get checked in, the gal behind the counter took 25 minutes to check the 3 of us in, and then we waited about her 20 minutes before I finally got up to find out how much longer. They told me it was going to be at least another 15 minutes and then gave me an excuse about there only being 3 of them. It makes me really angry to be treated as if MY time has no value. When I make an appointment, I expect it to be honored. But I watched the pharmacist continuing to fill prescriptions for people who aren’t here while making me wait for over an hour. If you don’t have the staff to handle appointments, don’t make the appointments available.
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October 2023 by Johnny Thousand
Do yourself a favor and avoid this pharmacy. The operation feels disorganized and not sufficiently trained. It doesn’t appear to be lack of staff as there were at least four people behind the counter including the pharmacist. They also don’t practice optimum privacy with the door to the treatment room (for vaccines, et al) propped open with plastic bins. I’m sorry, if I’m getting a vaccine, I don’t want the medical tech distracted by an impatient customer or someone peering in at me. I went from one star to two because the pharmacist was at least a gentleman and professional. Pharmacies are struggling as a whole because of the pandemic (just check online reviews), but this location is one I will never return to for any prescription needs.
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October 2023 by Hill
I realize this tragedy occurred awhile ago; however, I do not like the former pharmacist in charge here. You wouldn’t take back my narcotics that I didn’t want after my car accident, and you called the cops on me when I chose to purchase ibuprofen instead. YOU are in charge; YOU’RE controlling him and the 99 percent of people that use this. That’s not right to act so crazy when I’m only making sound decisions re: my health. You’re only in charge because you cheated your way up; nobody else including him wanted you.
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October 2023 by Ina Cohen
Even 1 star is way too much for Walgreens’ pharmacy. Inadequate staff, prescriptions are never ready when they notify you to come for the pick up. You’d better choose another location.
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July 2023 by Nikki Cammarata
I've had an incredibly disappointing experience with the customer service at this pharmacy. It's been an ongoing issue for years, and I've reached my breaking point. The staff member I encountered today was impolite and seemed disinterested in providing good customer service. It's clear that they are unhappy in their job and have no regard for the customers. I strongly recommend finding another pharmacy to avoid similar frustrations. The 2.3 rating is not low enough.
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May 2023 by Lucia H. VanderWolk
The techs at Walgreens are rude and have given me incorrect information on refill dates. I have since transferred my medications to CVS. Best discussion I have ever made!
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April 2023 by Chrystal M.
Dealing with this Pharmacy or the 800 number for Walgreens is the WORST. I had no idea that they keep your debit/credit card on file. Well today is the day I realize that you SHOULD NOT trust them with those numbers. They have an express pay on the app and what's the point since they charge you again when picking up the medicine. Yes! Today they charged me again for medicine I paid for yesterday. Spent nearly an hour on the the phone, hold most of the time, to speak to 4, yes 4 different employees that did NOTHING for me. They all wanted to pass me to the next guy. Well now I'm gonna let the BBB take care of it. How is a company as large as Walgreens have 4 employees that do NOTHING????? Do better Walgreens. Stop hiring lazy people, get some people in there that will actually do something.......actually just do ANYTHING!
