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October 2023 by Sara M.
I went in today for a few items. I ended up asking the front desk and two employees on the floor for help. Every single person I talked to was more than happy to help and went out of their way. I'm not one to leave reviews but today was one of the best experiences I've had in a drug store. I had to go to the pharmacy and the lady informed me I needed a prior authorization, she also made sure to give me all the info I needed. I hoping this review helps get them get their well deserved recognition. This was today and every single employee in that store I talked to was wonderful. I'm in healthcare HR so I do not say this lightly.
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October 2023 by Nancy S.
I strongly advise senior citizens NOT to come here for vaccines or flu shots. I did, and it was a completely horrible experience from start to finish. Everyone at this pharmacy is unhappy and I can surely see why. They are super busy with customer after customer after customer. I signed up online for 2:15 PM appointment, and when I arrived, there was a long line, and I was expected to stand in it. This is the first problem. Senior citizens and elderly people should not be asked to stand for long periods of time. Many of us can't do it. There were chairs, but if you sat in one, you wouldn't have a place in the line. The second problem is that they ask you to answer several questions online and when you get to the pharmacy, they hand you a sheet and you have to answer the exact same questions again! I asked why and the pharmacy intern said something like the system doesn't always catch it. I thought it was a big baloney excuse, but they are so busy. I can understand why they just say anything to keep things moving. Third, Walgreens does not even attempt to honor the appointment time. Just join the crowds waiting. I finally got my shots 40 minutes after my appointment time. Lastly, pharmacist was rude to me. He asked me my name and I gave him my name and birthdate because that is what medical situations typically want. He yelled at me for giving my birthday and said he doesn't want a lot of extra information. I think this is a clear sign of stress on this man's part because I don't think there's any reason he would've treated me that way otherwise. I said nothing else because I didn't want him to yell at me again. It was really uncomfortable. I don't think a lot of senior citizens look at Yelp so if you are young, if you are reading this and if you have elderly relatives, steer them away from this Walgreens pharmacy.
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April 2023 by Melanie F.
The pharmacist here is the rudest I've ever encountered. Reprimanded a NEW employee in front of a line of customers, and I've even heard him speaking rudely to customers. He needs an attitude adjustment to work in this field.
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December 2022 by Brandy W.
This is my local Walgreens and one that happens to be within walking distance in a great shopping center with Starbucks, sandwich shops, bagel shop, The Vig, a sushi/ramen place, Luci's, a gym, etc. Walgreens has what we need when we don't want to hop in the car to get it quickly. This one is well-kept and I have never had issues with the pharmacy. They are usually quick-ish to get vaccines our way when we go (and we go often, thx COVID), they are speedy and patient with our kids and us. I'm a fan.
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November 2022 by Ethan R.
The pharmacy tech that worked tonight had a severely unprofessional with attitude immediately upon arriving. This experience was horrendous. I have never been to this location. I was taken back by the lack of care and understanding of switching between goodrx coupons and ins. Complete utterly disgusted I received from the feedback from her. After speaking with a representative at the front desk, I can not believe this has been going on for 6 months and nothing has been done. I understood their frustration that this has been for them. McCormick Ranch Walgreens needs to do better. The employees should not be dealing with complains like this on a daily basis. Super sad. I wish I could give a zero star.
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May 2022 by Angela D.
The staff at this pharmacy was negligent in filling my medication while I was sick with Covid. I received a text message notification that my medication was out of stock and would need to be ordered. When I did not hear from the pharmacy for 2 days I called to inquire about the status of my medication and I was told: "we are unable to get that medication at this location." My immediate thought was: "why didn't anyone call me?" Considering that the medication was very important to my health, it seems as though at least one individual, perhaps more, should have taken the time to ensure that my medication was filled somewhere else and I should have been notified of the issue. This is complete negligence on the part of the pharmacy staff and I would never recommend this pharmacy to anyone in the future. This does beg the question of why the pharmacy manager and several technicians quit recently...Perhaps there are other issues at this location...
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April 2022 by Jade J.
I was hesitant to write a review but every time I have come to this Walgreens they do not have my prescription ready. Even when I call in and they say it will be ready I'll show up and it won't be ready for a few more days. It's externally annoying and unprofessional especially dealing with medication that has to be taken every day that you can't miss.
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January 2022 by Kristin T.
PHARMACIST GIVES WRONG MEDICATIONS!! The pharmacist gave me and a random lady next to me the incorrect medications! Once I picked it up, I looked at the label and went back to let them know kindly. Their response wasn't surprising to them, it felt like they've done this many times before, no apology and no remorse!!! Then as I'm waiting for the correct prescription, another lady picking up her prescription asks the pharmacist to show her the correct name of the meds before she takes it because "I've received the incorrect medications too many times from here" I was so shocked, still there wasn't an apology to her from the pharmacist or the tech! BEWARE!!
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January 2022 by Kate M.
Polite workers, but so miserably understaffed. We showed up on time for our appointment and waited over 25 minutes for somebody to give vaccine. What's the point of making an appointment?
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December 2021 by Jodi B.
It's five after eight and this place is still locked up. Poor management. There's three cars in the parking lot just waiting to get in.
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October 2021 by Haley M.
I don't like to give bad reviews however this store seriously needs help. Linda in photo is so rude and could care less about the quality she handles. I have had to go back twice to have one photo board redone. I just left there and there were 12 people in line. One lady at the register who never called out the "I see 3". Finally I pressed the photo button and someone came out to help. The last 5 yes 5 times have been horrible from rude employees to poor service. They need to get corporate involved stat!!
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August 2021 by Jim T.
This pharmacy is the pits. impossible to get through to the pharmacy department. they never answer the phone and you keep getting the run around with the automated phone system. i suggest you to to cvs. scottdale road and shea! they answer the phone.
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July 2021 by Jane B.
THANK YOU for anyone who is willing to go back to work! The market place is understaffed and business are doing their best to get people hired and trained to serve their customers. Please BE KIND if you have to wait a little longer than normal. And when you encounter an employee thank them and wish them a nice day.
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May 2021 by Nan P.
STORE IS TERRIBLY under staffed. I was there two days in a row at 12:30. There was only ONE staff member in the whole store. I waited for 20 minutes in the photo department and finally gave up. I walked out.
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March 2021 by Courtney W.
No wonder this Walgreens has 2.5 stars. Whenever I call the employees are RUDE. Don't work in customer service if you can't be nice.
