-
April 2024 by AZ Shuttle select
Found this sticker for my shuttle vehicles. This location was the only location between Phoenix and Sedona that had such a high quality product.
-
March 2024 by Jason
Far and away the most clean, organized, and well-stocked small hardware store I have ever encountered. Considering the location they don't have to be this good, but they really pack a lot into this location!
-
March 2024 by MJ
Great friendly and helpful customer service!
-
February 2024 by charlie compton
Very nice store, very friendly staff. Great location and selection. Large paint shop, plenty of chain saws and garden tools.
-
January 2024 by Middleton Lexi Dehon
The cashier was rude to me because I was on the phone as I was cashing out even though I was quick and prompt with my transaction duties. She repeatedly said that I was loud to my face. She even said it as I was walking out the door. Subsequently she was chatting it up with the customer before me. This is not acceptable behavior nor customer service I would expect from ACE.
-
November 2023 by Francis Motta
I've been shopping at ace in the village of oak creek now for well over a year and it's always been a great experience.. The people are knowledgeable and very friendly. And it's just a great place to shop. I'm very grateful that we have such a hardware store in the village.
-
November 2023 by Jan Soldan
Village Ace has amazing and knowledgeable staff. We enjoy shopping here and have never walked in without a pleasant greeting and offer to help.Thank you to all of the staff .
-
October 2023 by Joanne Schmutz
We bought a wind spinner last year when we were in Sedona. We saw their display out in the street and we were sold. My heart sank when we returned this year and didn’t see the display, but we’re so happy when we stopped anyways and they had them in the back now. This store has so much more then you think. I took pics of the things you may not think you would find in a hardware store. The customer service is out of this world awesome. Sooooo friendly. When they didn’t have the one we wanted, they called another ace hardware and found it for us. We ended up buying another one from them too. Thank you for your awesome customer service and friendly attitudes.
-
September 2023 by Mary Stichnot
They are very helpful with what ever I need. And they are always very pleasant
-
August 2023 by Adam Manfredi
Friendly and knowledgeable staff
-
July 2023 by U L
Vicky, it’s called customer service and it should be done with at least a forced smile.Was told No! then with a big grown….. “I would have to do this ”…. Then an annoyed laugh under her breath. And I’m thinking to myself that’s what you’re job is to assist the customers. I understand working with the public can be difficult at times but when there’s no one at the counter, and the customer is being very polite, there’s no reason why employees should act annoyed and bothered by the customer.Got it handled but was made to feel like I am a bother and this wasn’t the first time.
-
June 2023 by Laura M
Wow. Had a very unpleasant experience here with the lady working at the desk today on 5-15-23. We came in with our dog and the cat at the front desk hissed at him. We were almost 5 feet away and the lady started to yell at us to back up further. When we proceeded to leave as the cat was clearly aggressive, as we left we overhead the lady talking about us disparagingly as we left. Not sure why she’s so miserable but I’m shocked they would hire someone like this to work in customer service. Will not return to this business to avoid her
-
April 2023 by Timothy Olthoff
Won’t let you return an item bought from another store (other store was 25 min away)
-
November 2022 by Ken Bers
Great staff and well stocked.
-
October 2022 by Eileen Manion
Great very helpful....Josh was VERY helpful .... thank you
