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February 2024 by c williams
I stumbled across this store by accident thinking it was something else. The owner Joy, was incredibly kind despite not buying anything. Wellllll, I got distracted and left my purse on the bench across from the shop. Whoever found it, bought it the shop. Joy found a receipt in my purse and called another shop letting them know that she has my purse. It had EVERYTHING that I needed so of course I was panicked. Joy was extremely gracious and though I offered to buy something, she was so nice and said that wasn't necessary. Please support her boutique. I have no pets but I would definitely buy something cute in the future should I visit again!!
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November 2023 by Raven
Not particularly impressive. Some cute doggy things but nothing really unique, except maybe the cookies, which were stale.
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September 2023 by Kristy Rumsey
I went in looking for a hiking pack to carry my small chiweenie. The sales lady was so knowledgeable and beyond kind helping me choose just the right pack. The sling pack she recommended ended up being absolutely perfect. The time she took to help me was so appreciated. Great customer service
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August 2023 by Michelle Green
I love this shop! We stop there every time we’re in Sedona to find interesting and unique items for our Standard Poodle Ozzwin. Our last visit was around the first of August and the sales lady sold us a cooling vest and a ball made for tough chewers. Both items are fantastic and my dog absolutely loves the vest. Make sure you check it out.
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August 2023 by Jacob Hornsby
A couple of weeks ago I went to sedona to do some hiking. It was hot and I decided it would probably be a good idea to get some protection for my 110 lb German sheperds feet. I measured his feet out in the car and I got around 3.5 inches, granted i could've been off by a bit but he is a big dog so I assumed I'd need just about the biggest size they had. I went in and looked at the booties and the sweet curly haired girl helped me. She insisted that I bring my dog in to size him there and make sure they fit him. When we did, I swear she measured him at 3 inches and I was surprised but figured there's probably bigger dogs than he is and my measurements were just slightly off. She put them on him and they seemed to fit but they were really snug and I just assumed thats how they should be. I asked her again to make sure that's how they should fit and she said yes. I will say she was super sweet and even gave him some of her jerky that she had bought and so I'm not trying to attack her at all. But i bought the booties and was not informed that he needed to have socks. The next day we went on a hike and they rubbed his feet completely raw and were bloody. He had kept laying down during the hike but I just assumed he was tired. I felt so bad, I cleaned them up and bandaged him and later on went to the vet . I went back a couple days after that and talked to an older lady about it and told her what happened and that I also thought that the booties were too small. She let me know that there is not a return policy on the shoes since he had worn them. I basically cried in store and grabbed the socks that I was supposed to have and she made sure I grabbed the right ones, which were size 3 in because thats what the girl had told me he measured at! Come to find out 2 weeks later I look at the packaging I had kept and it says the booties are only 2.5 in! I had a bad feeling before but I trusted the associate and didn't even think to look at the packaging to make sure she grabbed the right size to begin with so now I've spent over 100 dollars on booties I CANT USE. And can't return. I'm just so upset over the whole situation, money is limited for me as I am on a no pay sabbatical which I know is my problem but to spend 100 bucks and get absolutely nothing out of it and then go back and buy MORE because he needed socks plus not to mention I bought him a 30 dollar squeaky toy with the first purchase that stopped squeaking the literal second he played with it. This is just a FYI to anyone looking to buy ruffwear... make sure they measure right, make sure you check the packaging and make sure to get them socks!!! Idk what I'll be doing with them now that I can't use them ? if I had just gone in and bought the biggest size like I was going to, none of this would have happened. Bigger would've been better than being too small.
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July 2023 by Paula F.
Adorable pet shop!Love this little store. It was filled with wonderful toys, pet accessories, gifts and other fun items! We had a great time shopping here. Service was outstanding. Lorelei was sweet, helpful and informative. Prices were reasonable. The shopping bags were so cute. It's the little things... :)
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July 2023 by Leala S.
Awesome place to get you fur baby a gift for leaving them at home. Or great to buy them a toy while they are with you. Ladies that work there were friendly and helpful. They have booties for you dogs and beautiful turquoise collars. Always love to bring Buster here for a treat.
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June 2023 by Bev Everett
Loved this place. So many cute things for our dog.
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May 2023 by Deanna Shaw
Cute shop, lots of costumes and collars. Loved the selection.
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January 2023 by Josie
Fantastic store! Employees are so friendly and helpful! We have a really big dog so finding clothes/jackets/collars that'll fit him is a little harder than normal and this place has from smallest to the biggest babies possible. I love that!
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December 2022 by Josie Bullard
Fantastic store! Employees are so friendly and helpful! We have a really big dog so finding clothes/jackets/collars that'll fit him is a little harder than normal and this place has from smallest to the biggest babies possible. I love that!
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December 2022 by Miranda Y.
No one greet and staff were talking among each other when I walked in. No one asks if I need anything or offer assistance.
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November 2022 by Stephen Merrin
What a terrific little store. We have a very spoiled little French bulldog. That’s extremely hard to fit. The owner of the store was fantastic. She actually got down on the floor and helped me fit my dog with a jacket and sweatshirt that I was interested in buying.They have a great selection of products for that special pampered pet. I highly recommend. The Bow Wow store in Sedona, Arizona.
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September 2022 by Dave M
Bought a rated 8 Tuffy chew toy for my dog ( 10 is for most aggressive chewers) $23.00. Lasted 10 minutes. Tourist trap.
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September 2022 by Stephanie K
Very friendly staff. They helped us find what we were looking for and even let my dog try on items. Would definitely recommend!
