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January 2024 by Joan Hammel
From the time I contacted Carstar regarding my car until I picked up my beautifully repaired vehicle their customer service was exemplary. They were friendly and professional. I received frequent text messages letting me know what was going on and estimated completion data. I would recommend this business to both my friends and family.
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December 2023 by Doug Farrell Godard
Driving down Main St in Bozeman, MT, some dude opened the door of his Ram into my Jeep and totally trashed my custom bumber, as well as most of the right side. I had my doubts it would ever look the same, but CARSTAR of Sedona really saved the day. They found a new bumper of the same type, installed it with my old winch and electronics. Replaced the mirror, door handles, all the fiddly tech stuff that comes on a Grand Cherokee. Three panels beautifully repainted to match. They even arranged for custom calibration of the radar which they were not equipped for, at no expense. Now, it's like it never even happened. I'm very pleased. Kudos to Matt and his crew.
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November 2023 by Christine Marcus
They did a stellar job and got my truck done in less than a week. Super nice and chill too. They even dropped me off and picked me up. Great service
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November 2023 by Traci Durfee
These guys did a great job with my car after I had been rear ended by someone. They got the work done so quickly, with no delays and had great communication the whole way. Even after the original body work was done, a few months later, a small clip was not seating properly on the trunk panel. They stood by their work and repaired it quickly and without question. Wouldn’t hesitate to refer them to anyone!
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November 2023 by Diane Sova
From my first contact walking in for an estimate all the way through to the completion of the work on my car, this place was stellar. They worked with my insurance company directly, stayed true to their estimate, gave me a ride home after dropping my car off, stayed in communication with status, and when I picked up the car it looked brand new!!! And the folks working there were ALL very friendly, courteous, and professional. I don’t necessarily thrill easily, but I am thrilled with the Sedona CarStar. Having said that, I hope I won’t need to go back!!! ? My work was completed the 29th of September, 2023.Services: Painting
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November 2023 by Amy Fortoul
CarStar did a great job on my collision repair. They were very professional and communicative at every step. I would definitely recommend without hesitation.
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September 2023 by Gannon Nikolich
I am very happy with the repairs Carstar Sedona made to my vehicle. It looks great! Like it never had any dents from being rear-ended. They were fast and communicated with me along the way. I would definitely recommend.
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September 2023 by Ron Sloan
The customer service is amazing.. The quality of the work impeccable, and everything was done in a timely manner. Actually I was so surprised that my car was finished sooner than expected. I highly recommend Matt at CARSTARIn Sedona.Ron Sloan
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August 2023 by Todd McCartney
Price was fair, scheduling was reasonable and the turnaround was prompt. More than anything the quality is there. See if you can tell where the old section of the rocker panel and the new are joined. And getting a ride from and to the shop is a nice plus. Having an autobody job that works on Teslas in Sedona is a big plus - thanks to all involved.Services: Painting
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August 2023 by Bonnie Grace
The service at Carstar Sedona was exceptional. Not only did Brian , Matt and staff provide excellent customer service going above and beyond but the repairs on my car made it look like new. I love this place and SO appreciate all they did for me.Service: Body & Trim
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August 2023 by carrie wieber
Great communication repairs done on time . Surprised buy being detailed inside and out when picked up. Great service all the way around whole process.Service: Body & Trim
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July 2023 by Emma Lewis
I want to say thank you to everyone at CARSTAR for being so knowledgable, generous, and kind. It was my first time ever having damage to my car and they resolved the issue in a very timely, simple way. What could have been a challenging experience was instead a moment where I got to learn from really good people who are passionate about what they do. Thank you and I will certainly recommend others to visit CARSTAR! - EmmaServices: Painting
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May 2023 by Barbara Cypher
The office was clean, neat and cordial.Matt was exceptional polite, answered my questions and wrote up a bid.It is an excellent business, and they made every effort to do the work in a very timely manner, which they did!I would recommend them to everyone who wants honest car repair.Service: Body & Trim
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April 2023 by B L
CarStar of Sedona got my Jeep in crazy- fast and did an excellent job on the repairs from hitting a mule deer. Fast and friendly. Among the finest customer service, in every aspect, of any Sedona business. They even detailed my jeep inside and out. Highly recommend!Services: Body & Trim
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March 2023 by Jennifer G.
We had a mishap and bottomed out while off roading in Sedona that caused some damage to our car. We called the following morning and Carstar got us in to assess the damage while letting us know if there was work that needed to be done, they were pretty booked up. The assessment went smooth and the guy who helped was very informative and helpful. We would definitely bring the car back if we needed repairs but luckily he snapped the bumper back in and we were on our way!°
