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February 2024 by Turney Turney
They had the oil we needed. Easy in and out.
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February 2024 by L Lindhurst
Due to the small size of this O'Reilly store, I usually purchase common items. The website is handy for looking up what you want and confirming that it is available in this store or you may order it.
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January 2024 by My Review For You S.
I was in need of a new a low beam and side light for my 2013 Subaru Forester. Brian showed me the correct Spec/bulb options and provided helpful information about brightness levels. Then, going above and beyond, installed and checked the lights while I waited. I highly recommend O'Reilly Auto Parts in West Sedona for their friendly, knowledgeable and professional service.
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January 2024 by Dan L.
Vacation disaster. Battery was dead. They were able to diagnose the problem and determined that a new battery wasn't needed. Helpful and honest. Vacation saved.
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November 2023 by Morgan
Staff are always courteous and helpful, even when it gets busy.James was very knowledgeable and patient!
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September 2023 by High Lonesome Vineyard
Sorry to walk in 5 minutes before you close and say that I need a battery. I thought that I was speaking some alien language? I said, "Can you help me? Yes, no, maybe. Then, I receive such a bad attitude of a look and response as the guy casually grabs a battery tester. Knowing that if I shut my truck off, this guy probably wouldn't help me get my truck started. Well, sorry, buddy, you could have made a last-minute battery sale and received $100.00 tip.
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September 2023 by Zzenn Loren
If you buy a battery and want to exchange your old one then bring your own tools. They will ask you to rent the tools to remove the old battery from your vehicle. It's a policy they made because people were stealing their tools. I think they should come up with a different solution. I've found AutoZone to have a more welcoming customer service.
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July 2023 by Levi Mulkey
They sell auto parts. You give them money and they give you the part you need ?♂️.Pretty straightforward auto parts store.I don't know why Google is asking me to review an auto parts store. I thought anyone who needed auto parts understood how an auto parts store worked. This whole review-everything-culture at Google is somewhat ridiculous.I hope this review helps you and your quest to find an auto part at the only auto parts store within 25 miles. Lol.
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July 2023 by Cherryll S.
We needed a battery replaced before we drove back home to CA early Sunday morning. James was helpful, friendly and made a few recommendations. He installed it quickly and we were soon on our way. Thanks!
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July 2023 by David Wishnewsky
Best customer service I have ever gotten from an auto supply store in 47 years of driving . Replaced my bad battery with a new one with warranty from my old one no charge. New wiper blades installed . Free alternator test as well . Excellent friendly service from Brandon and Jeremy .Thanks much guys . see you next time.
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July 2023 by Erica Albright
Great customer service, knowledgeable staff, everything I’ve needed has always been in stock.
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July 2023 by Alchemy Tek
The best place in Sedona to buy parts! Wait..... it's the only place in Sedona to buy parts.
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June 2023 by Barbara C.
Where do I begin!! Christina (store manager) what an Angel!!!! We were stranded in Munds Park, Arizona with our motorhome, starter went out!! This woman not only was so professional and kind on the phone, but she drove the part to us. Omg. I can't begin to tell you how this changed our day. What a blessing. We will ALWAYS use this store whenever we are in the Sedona area or surrounding areas!!! Wish I could give you 100 stars!! You deserve them, Christina.
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May 2023 by Rain in Arizona
Great staff and usually has what I need.
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March 2023 by Sarah Neale AuGustin
They went above and beyond to help us while we were having issues with our rental car. So helpful! Thank you!
