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March 2024 by Devon Greene
They went above and beyond to help locate my package that I worried had been lost. Following up with me multiple times to assure the package got to me. Unbeknownst to them the package contained my wife's wedding ring so their dedication to tracking down the package meant more than they can know! Thank you again
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March 2024 by Susan Marks
I don't even bother going to this USPS any more. Hours are unpredictable and they are so unhelpful (rude). Others have posted their experiences, and I have had the same issues. It's worth the extra distance to drive to the other USPS.
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February 2024 by JB
This post office is barely functioning! They have now completely stopped taking packages with return labels. They are perpetually on extended lunch. The place is falling apart.
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December 2023 by Didi Grooves
They have a Monday to Friday lunch break 1-2pm. Please be advised that they do NOT care about their lunch hour times. It is 2:12pm and the employees are heard to be chatting inside and ignoring the big line outside. Not picking up phone either. When the entire lane said hello, the employees stopped chatting.
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October 2023 by Jason Gonzalez
Help me out through all of the different types of mailings I needed to do with picking the right forms and dotting my I and crossing my t
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September 2023 by J H
I came here before they close for "one hour lunch from 1-2p".... I stepped inside at 12:45... the service desk was locked up!?! This happens Every Time!! Why??
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July 2023 by Revati Zona
I was unsure which flat rate envelope to use as there are two types, so I took my lable with me. The clerk refused to tape it for me, instead offering to sell a roll of tape.I see this so often these days - government agencies viewing us as a nuance or inconvenience. Or even worse, some who is attempting to pull off a caper in the form of trying to get away with scamming the USPS out a slice of tape.This attitude is beginning to frighten me.
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March 2023 by Beth-Aja Cooper
I love Jeni at the desk at this branch. She’s so friendly and polite. I see her multiple times a day some days, and she’s always so kind to me. I have a box at the Y (other PO) for a decade now. I want to change my box just because of her. I love her and hope she stays forever.
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January 2023 by Louisa Jaskulski
I live near this post office, and have always found the staff to be courteous and hrlpful
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July 2022 by HighRyse Productions
Anything I order shows up a day late because they hardly ever do their actual job.
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May 2022 by Craig Rotre
Jenny was so nice ....idk what it was like but it was almost pleasant for me
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April 2022 by Jen McG
I bought an extra pack of tape to ensure that the (newly purchased) box I was shipping with 3 gifts was secure. It’s sat at this location for nearly a month before being sent to Phoenix then eventually reaching the destination of my friend in California. She opened it and two of the presents were missing from the box! It was resealed. I’m back to file for the $50 insurance which the present well exceeded. Was told here that my friend would have to take the box and contents to her post office and “leave it there”. Like this is her issue. Not sure what that proves and the gift remaining in the box was sedona coffee which I’m sure she’s started using. Basically we are supposed to be giving all her presents to the post office. I do not understand this but seems like no accountability here. Ridiculous
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January 2022 by Nova Nova
This post office is the most unreliable thing in Sedona it's 2:15pm and they have not opened up yet from lunch. I'd recommend closing this one
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November 2021 by Jeanette S.
They don't open on time! Every employee is so rude! Sad I pay so much in taxes to get such horrible service in my home town! Worst post office in 5 states I've lived in!
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October 2021 by Scott S.
The postal carrier needs to honor the delivery instructions instead of doing as they please. In this case, the special delivery is medication and they shoved it in a parcel box instead of delivering to front door as requested. We're staying in a vrbo and do not have access to parcel box to retrieve my medication. Typical lazy government worker.