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February 2024 by Jim W.
This Walgreens continues to go downhill fast. The staff in the pharmacy are the rudest people in the entire state of Arizona. Not helpful. Won't answer questions. Didn't have prescriptions ready, when their system notified me I could come in to pick up. I'm not going back to this store.
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January 2024 by Jim G
Horrible. I called a very common script for a patient and the patient showed up 90 min later. After travelling through the usual horrible traffic from the other side of town,They told them that the prescription was not ready and could not tell them when it would be readyThey told them that they would text them and insisted that they not come back unless they texted. They never texted that day ( 3 hrs after I called)The next day they claimed the script was ready 10 minutes after they left. They did not text the number that was given 2 times.I know it’s a busy time and that they are overwhelmed but have a little courtesy!!This script is prepackaged and literally takes 2 min to fill!!!
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January 2024 by Smooth Designs
If there was an option for a zero this pharmacist, Tony would’ve got it unprofessional rude no customer service skills at all is good
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December 2023 by Taylor Emily
I honestly feel bad for the man that works here he really does not like his job… and I think is the manager? I asked a simple question about photos and I got nothing but yelled at about how they close at 2 and that I should have known that?? Every single person here is unfriendly. If you need to print pictures, get prescriptions go somewhere else!!!!! You’ll thank me.
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November 2023 by cherie blazer
Sadly we agree with some of the negative reviews. In our entire time in Sedona we had nothing but great experiences and wonderful people. This Walgreens was a notable exception. Checkout person was very unpleasant for no apparent reason. Consider going elsewhere
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November 2023 by Anne Coffman
We were on vacation and stopped for a couple of simple things. I asked a cosmetic clerk a question and she audibly sighed and glared at me. She gave vague directions and acted like I was an inconvenience. Later that week we had to stop again and everyone ignored me obviously looking for something. I finally had to ask someone and they were slightly more helpful. I guess I am used to Iowa friendly and was a bit of a shock to me. Disappointed ?
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November 2023 by K Burnerton
I don’t normally write reviews, but my experience with Valerie in the pharmacy was the most hostile, rude, and unhelpful pharmacy interaction I’ve ever had, truly it was bizarre. I’d send your prescriptions elsewhere.
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November 2023 by Jo Anne K.
The pharmacist here is dismissive and demeaning. I have never seen such an uncaring person. Don't use this pharmacy.
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October 2023 by Glenneth Reed
When you travel out of state the last thing you want is to get sick and if you do, you want to get well ASAP. Please note this Walgreens has very limited hours and the pharmacy is not at all equipped to handle many prescriptions. Both the cashier at the pharmacy and the pharmacist were rude and unhelpful. Not even willing to give me an ETA on my prescription. I wish I had read the other reviews before I had my prescription sent here - but I've always had the most amazing service at Walgreens in my hometown of Knoxville and thought it would be that way at any Walgreens since one of their slogans is The Pharmacy America Trusts.
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October 2023 by Jerry West
Waited for 6 hours for a RX that I was told would take 2 hours.Then just found out that Walgreens is out.Called CVS, they have it. Been waiting 2 hours for Walgreen to send script to CVS.My wife is a kidney transplant patient, Walgreens pharmacy don't care. Said they don't move people out of line.Last time I will ever set foot in a Walgreens
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October 2023 by Frank B.
Stayed in Sedona in our van for a couple days. Parked here between activities to buy supplies and prepare our meals. Staff was friendly and bathrooms were clean. We were happy to support this business.
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October 2023 by Lindsay Christensen
The pharmacy staff here is phenomenal. They helped us navigate a scheduling snafu and deal with an insurance obstacle, and were super kind, friendly, and cheerful the whole time. The nurse who administered our vaccines was knowledgeable and shared some helpful info about a study about vitamin D and immunity. The whole team was a total pleasure to interact with and made our day better.
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September 2023 by Diane Koetzle
Walgreens is fantastic. The employees are friendly, helpful and basically wonderful! I shop there 3-5 times a week.
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September 2023 by PJ Dever
Pharmacy has a culture problem. No communication. Workers seem to dislike each other. Send prescription elsewhere.
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September 2023 by J.R. Sedivy
I visited to purchase epsom salts. A friendly staff member not only directed me to the location of the salts but followed up to show me an end cap with additional options. Consistent with other Walgreens with friendly service and a wide variety of options.