Big Lots is a well-regarded store where customers can find a variety of items, including name brand furniture and home decor at great prices. The store is noted for its friendly and helpful staff, who provide excellent customer service. Many shoppers appreciate the clean environment, including restrooms, and quick checkout experience. However, some reviews mention issues like short staffing and non-functioning lighting, which can affect the shopping experience. Despite these minor concerns, customers are consistently surprised by the quality of the products and often find good deals. Overall, Big Lots continues to be a popular choice for those looking to save money while shopping for home goods.