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December 2023 by Juanita Brown
We visit Show Low a lot because my in-laws live there. We have stayed in just about every motel and cabin in Show Low and Pinetop over the years. We have now stayed here four times. Holiday Inn Express Show Low is by far our favorite. It is clean, smells good, well priced, good location on the main street, friendly and professional staff, and amazing complimentary breakfast. Highly recommend.
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December 2023 by Tony Chacon
Have stayed here before always nice. However, the jets in the jacuzzi weren't working. Young lady there, tried to contact someone. Not sure if they didn't know the syste..
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December 2023 by Timothy Hayes
Visited family while they were in town. They rented a motel room suite. It was very nice comfortable inside with the joining rooms. It was great . Cousin has kids and you could not hear the ruckus they were making. I went downstairs and I went out of the room and it was quiet in the hallways and the kids were noisy lol. It was
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December 2023 by Shayna Robertson
a little dated but still really clean and well kept. Staff is friendly. Central to the town but had beautiful views of the surrounding landscape.
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November 2023 by Eileen Templeton
They deserve 6 stars for comfy beds. Thank you for upholstered arm chair and ottoman. Good number of outlets, and good lighting.
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October 2023 by Matt Hudson
I have stayed here so many times when I have come to show low and usually pretty decent until this trip. The young lady that works the front desk was very unpleasant to deal with as she way overcharged my card and then say it’s not their fault or problem. Literally told me “life is hard out there” smiled and turned away. They charged me $677.03 for a room that was supposed to be $202.xx. I am currently working with customer service to resolve this but will never return to this location for any reason and would advise others to stay away as well. Also the manager comes in late and is not open to taking time to help their customers when a problem arises. Kind of sad to see a decent place be so aweful due to the staff working the front desk.
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August 2023 by Pauline Williams
I only put 1star because 0 was unavailable. I booked a room and could not make it because there was a death in my family. They would not refund my money. I have them a 5 day notice. The manager was apparently “out of the office”. I hope karma gets them in the end. No one seems to have morals anymore. I will never book a room here again EVER!!!!!!Rooms: I wouldn’t know. And I will never find out because I will never stay at a Holiday Inn as long as I live
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July 2023 by Sanford S.
Comfortable clean rooms, friendly staff, rooms include breakfast buffet. Indoor pool and adequate parking. Located near the main US Post Office.
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June 2023 by Cyndie White
There are many nice places to stay in this area. This is not one of them. The pool area smelled of urine. The jacuzzi had a two foot layer of dirty foam covering it. No clean towels. Entire hotel has a moldy smell. Breakfast was a huge disappointment. Pancake machine and juice machine both out of service. Very little food available. They charge holiday inn prices for a motel 6 stay
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January 2023 by Amy M.
I had to make a hard trip to show low (lost my luggage) and the hotel absolutely took care of me. My room was cleaned everyday and the staff bent over backwards to provide toiletries for me. And the breakfast! I haven't seen one like that in years. Fresh, all sorts of healthy options- really wonderful. Highly recommend this hotel
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August 2022 by Lynn K.
My husband and I stayed here two nights. Our room was nice. The bed was extremely comfortable. There was no street noise. I would recommend this hotel to someone staying in Show Low. I liked that each side of the king-sized bed had a large nightstand with a reading light. I liked that the sink area had a small nightlight built into the electric socket. We had brought our own nightlight, but I am happy the hotel provided one. The room had one upholstered arm chair plus an upholstered swivel desk chair with no arms The seating was comfortable. (I would have preferred two upholstered arm chairs, since I ended up sitting on the bed.) I liked the desk lamp. I did not need to fumble for a switch; all I had to do was touch a pad near the base of the lamp. The lamp had settings for low medium, high, and off. I liked that the refrigerator was big enough to lay several bottles of water flat. We put additional bottles in the door rack. The room also had a microwave and a coffee maker that we did not use. I liked that the air conditioning worked and was not overly loud. I liked how the room had three layers of curtains so that you could adjust the amount of light entering the room.I liked that the room had a small closet with sufficient hangers. There was an iron and ironing board. I wish there had been a towel rack by the sink. I put the face towel next to the sink, but it got wet from sink use. The sink and its counter were conveniently located near the entryway. The bathroom contained only the toilet and the bathtub/shower. We found the bathtub drain difficult to operate. You were supposed to push a circular plate to make the stopper pop up and release. A part fell off. My husband managed to adjust it so the tub would drain. The bathroom had a motion-activated fan. Every time I walked into the room, the fan turned on. I suppose that frequent fan use helps dry out the room and prevent mold, but I found the noise annoying. What was really annoying is that the fan stayed on for several minutes after the occupant left the bathroom. I finally figured out that there was a small button that you could push to turn off the fan. Thereafter I turned off the fan every time I left the bathroom. The room had an alarm clock that we did not want to sound in the middle of the night. My husband could not get the alarm to turn to the off position, so he unplugged the clock. One morning at the hotel, we sat in the breakfast room for quite a while reading the newspaper and drinking coffee. We had other breakfast plans so we did not sample the food. I will note that the hotel had more extensive food offerings than many other mid-priced hotels. I saw cheese omelets under a heat lamp, Chobani yogurt cups, raisins, dried cranberries, chopped nuts, half and half creamer capsules, two nondairy creamers dispensers, plus other more common offerings. A staff person came by frequently to clean the breakfast room and check the coffee urns. I liked that the hotel was within walking distance of two sit-down Mexican restaurants that were well-rated on Google. We walked to Los Corrales and had a nice dinner. We did not try the other restaurant Licanos. The hotel is in the center of town and not far from other businesses and restaurants guests might want to visit.
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August 2022 by Brad L.
I travel for work a lot. I will spend 80 days in hotels during the course of a year, sometimes more. When I made the reservation for Holiday Inn express in Showlow, I was a little bit surprised at the exorbitant price but thought... "Maybe it's nice"..... well for north of $200 was an absolute dive. Don't get me wrong if I was staying in this place for $100, I think it's a fair price. But for $200 they're out of their mind. The accommodations look like they're from 1993. The room smelled of mold, The young staff seemed to have a bit of a chip on their shoulder for some reason. I'm not really sure where that was coming from but it was certainly there. I have stayed at the Hampton Inn in Showlow many times and have always been very happy with their accommodations. I don't mind spending $200 in either. It's a nice place, I always know what I get. It's clean the beds are comfortable, it doesn't smell like mold, it's an easy parking lot to get in and out of. I just like it. But that's not the way this one works. Travelers be mindful, Holiday Inn express in Showlow is Resting solely on their location. Don't expect much
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March 2022 by J P.
If you're on business and think you're going to work from your room, think again. No office type chair so you're trying to work from a side chair. Not good.
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March 2021 by Jason B.
My stay here wasn't terrible but it wasn't great either. For such a large hotel the parking is very limited my check-in was pretty smooth there was a little bit a mixup on my reservation but they did take care of that. I left at 4:30 AM so I have no idea what their breakfast is like. It did take almost 20 minutes to check out because there was nobody inside of the front desk at that time of morning. I ended up calling the hotel while standing at the counter and finally a girl walked out from the back The bed was comfortable the shower was hot so I guess it worked for what I needed also the printer was not working so I wasn't able to get a receipt
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February 2021 by Victoria N.
Cute fast hotel!!!! The staff and service was amazing. The rooms were clean and beds were super comfortable. Kids got to play in snow and swim in heated pool while it continued to snow outside. We will definitely return here for our visits.
