-
November 2023 by DiNo
Best vehicle purchasing experience I've had in 52 years! From the start to finish, Horne Auto Center took care of me. My salesman was very courteous, professional, observant, and didn't waste my time. I had no pressure throughout the entire process. I recommend this dealership, hands down!
-
November 2023 by Lauren Milam
From the moment I contacted this dealership, to working with their sales manager - Richelle on price negotiations, their customer service has been superb.Even though I did not purchase a vehicle from this dealership (although I really wish we had) they maintained a professional, warm, knowledgeable and attentive relationship.If their dealership had exactly what I was looking for, I would absolutely buy from them.Highly recommend and will absolutely use them for future endeavors.
-
November 2023 by TerriLynn Carter
Anthony and his general sales manager were amazing! They did everything to make sure that this was a very smooth delivery time and kept in constant contact until we arrived in Showlow to pick it up. It’s everything I’ve every wanted.
-
October 2023 by Greg Valdez
I was helped immediately and treated with respect, in terms of addressing my questions about the vehicle I was considering, valuing my time, and honoring my desire not to be pushed into a quick decision. It was the best car buying experience of my life, and I thank my sales associate (Derek), his sales manager (Joe), and the finance manager (Shain) at this dealership for an amazingly smooth and pleasant transaction. I love my brand new 2024 Corvette Stingray!!
-
October 2023 by Blessed Becky
Colleen helped so much on getting me into my new vehicle! I could not be more excited with this vehicle!! Let alone Horne being such a fantastic place. The people treat you like family and work with you, entirely. Give Horne a chance if you're on the vehicle hunt. You won't be disappointed!
-
October 2023 by Guadalupe Ibarra
I finally leaped and decided to buy a new car. Mom and I went into Horne Auto Center and were greeted by Audra Olive. She was wonderful! She listened to what I was looking for and went above and beyond to get us into the perfect vehicle. She guides her clients step-by-step to making the best decision that fits a person's budget. Audra is super friendly, knowledgeable, patient, and cares about her clients. I highly recommend her to anyone looking to make a vehicle purchase! Overall, our experience with everyone at Horne Chevrolet was awesome! We purchased a beautiful 2024 GMC Terrain. I love it!
-
October 2023 by Tom H.
I have to give a shout out to Horne Auto Center on the Deuce! We had our truck in for repairs under our extended warranty. Jim Burnett (Svc writer) very knowledgeable and seasoned in the automotive repair industry and just an all around Great guy! The technician Jesse McCray is very professional & diligent with attention to detail and a man that really enjoys what he's doing! He replaced the engine in our truck and he did such an awesome job you can barely tell he was there!!
-
September 2023 by Alexandra Banuelos
I went to this Horne dealer to find a 4 wheel drive or all wheel drive car and would have not expected to leave with a beautiful 2023 Toyota Corolla AWD :)Alisha was the sales lady that greeted me and I told her exactly what I was looking for and she found just that! She was very helpful throughout the whole process and the transaction went smooth. Also, the nice gentlemen, who I saw for the financing was nothing but helpful. I am very happy with my purchase and Horne has one more happy customer. 5 Stars well deserved!!
-
September 2023 by Diane Ericson
Alisha Taylor was professional, friendly and helpful. The finance and paperwork was easy and pleasant. This was the best experience for buying a vehicle I have had. They were quick and efficient. I was in and out in 2 hours. I highly recommend Horne auto. I bought a 2020 Chevy Equinox.
-
September 2023 by Craig Okutani
Good experience ordering my truck, was notified of progress, and took care of me at delivery/purchase time. I will use this dealership again if/when I purchase another vehicle, everyone was courteous and kind, no hidden costs, fees, etc., price was fair and trade-in process was not too bad. Any issues that arose, the dealership stepped up and made them right.
-
September 2023 by Gretchen Mcclanahan
Working with Colleen was a great experience, she is very upbeat and provided excellent customer support. She answered all of my endless questions and was very knowledgeable about the features in my new vehicle.Sales get 5 starsService gets 3 stars - see updateUPDATE: Had to visit service department, both times I arrived and had nobody acknowledge I was there waiting in my vehicle on the service drive. On the first visit, after at least 5 minutes, the General Manager happened by and asked if I had been helped. I let him know I was there for an appt, he notified the advisor I was there.Second visit, I returned because the part needed wasn’t available on the first visit, again I had an appt. After 17 minutes sitting in my vehicle on the service drive and not acknowledged, when my advisor walked by I called his name to get his attention. Told him wasn’t sure that he knew I was there, he said yes, but he was really busy. Waited another 5 minutes before he returned to assist me.I get workers are busy, perhaps more help is needed on the service drive. Acknowledging someone has arrived, perhaps asking for their name and advisors name, then letting them know they are happy they have chosen Horne for their service and that the advisor will be with them shortly would go a long way.
-
September 2023 by Barry Boaz
Alisha was very helpful with the truck buying experience. She took the time to work the best possible deal. I would definitely recommend Alisha for your next vehicle purchase! Thanks Alisha!
-
September 2023 by Matt Race
Caleb was the best car salesman I ever dealt with. He was very professional, courteous, and honest. He helped my wife and I with a great deal on a Toyota Sequoia Limited. The whole process was smooth and easy and I would highly recommend Caleb to anyone looking for new wheels. Thank you, Caleb!
-
August 2023 by Bernita G.
I was very disappointed in Horne Chevrolet's service center, especially in the advisor named Jim or James. He sold wiper blades (not needed) and a cabin filter to an elderly lady who is on a fixed income. She barely had enough to cover these fees. Then he added that she could walk home if she couldn't afford to pay for the $254.00 bill. What has this world come to, that you had to push to charge this elderly widow who recently lost her adult son, this outrageous fee. I tried to explain to Jim but all I got was a rude man only looking for profit. I asked him if he would do this to his mom and he said yes. That was heart breaking to hear. I hope the GM reads this and makes it right. Please stop taking advantage of our elders.
-
July 2023 by Joshua Lockskin
I absolutely found the place I will always purchase a vehicle fromeven if i move states. MRS.WHIPPLE will always do you justice. I am Vet and I absolutely felt like she did everything in her power to get the best deal possible with a sprinkle of the best customer service you'll ever have!