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November 2023 by rachel temple
DO NOT USE THESE PEOPLE!!! My husband and I were in the process of buying a truck through Jeremy and even ran our credit which keep in mind stays on your credit for 7 YEARS. Well they sold it underneath us after starting the process. I absolutely do not recommend these people and we were about to drive 20 hours to get the truck. These people are so messed up it's not even funny!
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November 2023 by Zachary Naquin
If I could leave zero stars I would. Called from out of state. Got my credit ran by them, so everything's in the process right. Then they sell the truck locally from under me. If you are out of state do not even try because they do not care about your hard inquiry. Called after to express the stupidity of it and they don't give a single care about it. Trash company. Trash employee. Jeremy do better.
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November 2023 by A H.
Not sure why you make an appointment if they are not going to get done in a timely manner. Happen every time! Employees have little to no customer service skills.
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November 2023 by Caitlyn Gruskiewich
Everyone was so nice and respectful they are willing to try anything they can to get you a you into a new car. They got my husband into a really nice truck.
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November 2023 by Brad Freemole
I AM SOOO IMPRESSED WITH SHOW LOW FORD!!!! I have a 2019 Lincoln Navigator (Lincoln is a division of Ford). I live in Phx and bought it at Fiesta Lincoln in Mesa (another fantastic dealership). However, while at our vacation home in Torreon, my battery was dying and I had to jump it. I called Show Low Ford and talked to the Service Manager Chris Sterns. He told me to bring it in. Unfortunately, even after multiple attempts, they could never create the code indicating that the battery was faulty. Finally, after a very cold night, the battery failed and was covered and replaced by the Lincoln 48 month/48,000 mile warranty. Even though I was not a 'customer' of Show Low Ford, I was treated as though I was and received what I would call 'Platinum Service'!!! Chris constantly kept me abreast of the status of processes they were trying, which were many. Service Advisor McKenzie was friendly, polite and helpful. I couldn't ask for more. Their shuttle service made all this so much more convenient, driving me home and the delivering my fixed vehicle back to me. Driver Lynn was wonderfully pleasant. THANK YOU SHOW LOW FORD!!! GO DBACK!!!
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October 2023 by Diane M Martinez
For me, my salesperson Joaquin made all the difference. First contacted Show Low Ford via their Website. Found a couple of used vehicles that I thought would suit. Received an immediate reply, and went next day to test drive my choices. Joaquin listened well. After driving my choices, I test drove another couple of possibilities. After all these test drives, Joaquin suggested that a 2024 Ford Edge might fit all the criteria on my wish list . That car is what I ended up purchasing and I couldn't be happier.
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September 2023 by Amber Wright
Buying our truck from Show Low Ford was a great experience! They are an all around great dealership and care about the people they are taking care of. Go down to Show Low Ford today and pick out your new vehicle! You will not be disappointed!
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September 2023 by Gary Belec
Show low Ford does great work at reasonable prices. Their courtesy shuttle took me to and from my home when my truck was ready. Great people. I think that they could improve the time it takes to get your vehicle finished, figure out ways to streamline the process.
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July 2023 by Charles Robertson
We were looking for a used F250 diesel with a lot of specifics, low mileage, not a dark color, 6.5' bed, etc. We went to this dealership because of the great experience we had buying our last truck from Guy Hatch. Same great experience this time. They didn't have a truck that matched what we wanted initially. But Guy went out and found us one that matched exactly what we wanted. They let us know when they got it in. We looked it over and drove it. We weren't sure, but they held it for us while we decided. And the price was great. When we did the paperwork, everything was just as quoted. No added charges for ... They fixed a couple of things on the truck that weren't working or were missing, detailed it nicely, and worked around our schedule re: picking it up, etc. Guy and his staff are friendly, courteous, and not pushy. I've purchased vehicles from other dealers over the years, and this is the best.
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July 2023 by Kent Schallenberger
When I walked into the dealership for the first time, I was cordially greeted by Richard Nelson. Unlike many car salesman, Rich was easy going, a good listener and applied no pressure. How refreshing!We have become friends and share some common interests!On delivery day, Rich turned my wife and I over to Mark Herrera to finalize the transaction. Mark was a delight to be with and made the documentation process absolutely painless!To the owners and management of Show Low Ford: You are fortunate indeed to have Rich and Mark on your team!Kent and Elaine Schallenberger
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July 2023 by Paul McCoy
I would give zero if possible. Went in to have my oil changed, skid plate reattached, and a/c recharged. First of all they wouldn't recharge the a/c until winter, which is months away. Second they wouldn't fix the skid plate because they don't have bolts, have to drill out plastic nut inserts, and have zero bolts or nuts in stock. Third the salesman Alan tried to sell me tires for 30 minutes that I didn't want. Alan also left me waiting for long periods of time and never answered my questions. Then the owner told me to leave because I was loud, we were in an automotive repair bay! I told him I just need my key. Little did I know that I owed $8. Again Alan never told me. Then I went outside and the owner decided to follow me outside to give me a piece of his mind. Again I just needed my keys. Will never go to show low ford again.
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June 2023 by Dave N.
Watch out if you need service work. They don't always tighten up the bolts like "oil filters or drain plugs," but don't worry, I was told that they would make you a good deal on a new vehicle if yours is damaged or you can save over 10k by taking your money to the valley. Nice people.
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May 2023 by Justin Caivano
Just recently finished my second purchase with them. Everyone in every department is always helpful. I have never talked with a sales rep better than Bob. He made both of my buying experiences as easy, fast, and enjoyable as possible. I highly recommend this dealership more than any other out there.
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May 2023 by Audra Crawford
Matt is absolutely amazing and worked very hard to find the vehicle I wanted. The whole team including Matt, Guy, Chuck, and Mark went above and beyond to make sure I was happy. This is my 6th car purchased at Show Low Ford and because of their customer service this is the only dealer I will use. Thanks for everything!
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May 2023 by Jessie M.
This place is the absolute worst. Zero customer service and the rudest sales managers ever.