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March 2024 by H-Guns
Customer service desk I give 5 stars but all the crackheads in the back/drivers keep stealing my packages, I've had 2 packages get lost in there office in showlow. Tracking is just out for delivery on repeat.
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March 2024 by Peter Escalanti
Lady that was working upfront never made an effort to help me never offered to go look in the back nor at least check to see if my packages were in even thought my tracking number said there were at the current facility never going through usps.
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March 2024 by S Klapak
Mailbox was knocked over, definitely didn't fall on it's own or by the wind. Because it's anchored down pretty well and has several large rocks surrounding it. I was sending out a medical testing kit that I now have to redo because it wasn't picked up on time
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February 2024 by Anastasia E.
For all of the people complaining about the office, you can blame management directly, because they're so busy conspiring to punish and fire employees they don't happen to like, they have no time to actually do their jobs. The current supervisor has been ripping off the post office for years by arranging to get paid to hang out with her friends when not actually working, and also drove away at least 3 or 4 full time carriers. She makes it impossible for anyone to do their job, unless they're someone she decides she likes personally. The postmaster is also a spiteful person, and only gave the supervisor her job because she's an equally nasty, mean spirited "person". One of the male carriers, with a serious attitude problem, has actually physically assaulted one of the RCAs and has never missed a second of work as a result. He's also walked off the job several times. You'd think violent behavior and verbal abuse wouldn't be tolerated, but he knows who to kiss up to. He spent years assaulting me verbally and almost physically, and despite constant complaints to management, they continue to let him behave that way, uncontrolled. The most the postmaster ever reacted to his behavior is to state that, "he must be on drugs". He mouths off to her on a regular basis. He's never been forced to spend even a day away from work.So, while you're complaining, realize that the people in charge are mean spirited and awful, and you're getting poor performance because all it takes to retain your job there is to know who to suck up to.Good employees like me got harassed on a constant basis with invented infractions and constant calls into the office for fact findings based on these imaginary infractions. The supervisor who had it in for me since we were both RCAs made sure to invent a reason to fire me. She lied years ago during the last horrible female postmaster to try getting me fired then, too. I was denied a month of work because of her manipulation and entitlement. She and her friends talked as many people as they could into having a personal problem with me. We're supposed to be adults. She's a jealous, vindictive one.The supervisor is a disgraceful human being. The postmaster isn't any better.
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February 2024 by Alexa Quintas
This is the worst experience I have ever had with a post office. Our carrier, I believe her name is Swanee, is an absolute joke. She refused to deliver our mail the first few months we lived in our house. She stated the mailbox was too low, although it wasn't any lower than any of the other mailboxes and we could easily reach it in our lifted 4Runner. Apparently she was spoken to, but we still don't get hardly any of our first class mail. She refuses to deliver our packages and we have to stop at the post office every time we get a delivery. Our latest adventure features a lost package that nobody can seem to find, but I've received another notice stating that it will be returned if I don't pick it up. Have left my number multiple times, but nobody calls back. Apparently what they say about government jobs is true, because this post office and it's workers are completely unprofessional and don't do their jobs to even the minimum expectations, and yet still have jobs.
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January 2024 by Brian Fuller
I have a legal deliverable address. 9 out of 10 times the postal service leaves a note to pick up in town. UPS and FedEx ALWAYS deliver to my door.
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January 2024 by Donna Pena
They said a package was delivered to my front door on 1/5 and there was no package. We have a long driveway and I am aalways home so no one took it. I am so tired of this post office making mistakes and all of Cheney ranch has to take mail to others that was misdelivered. I have lived here for 25 years and it gets no better only worse. IT's pretty bad when you see a carrier with a headlamp so he can see to deliver mail after dark.It's unsafe for the carrier and no wonder mail is misdelivered. When I see that a package is being delivered by USPS I cross my fingers in hopes I get it. Sorry for a negative review but something has to change.
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October 2023 by Lorese Sattinger
My house is clearly marked. There were no cars in the driveway .The front door was not obstructed. I was washing dishes and watched her drive by my house !
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October 2023 by Shawna Davidson
I wish there was an option for no stars. I've seen the USPS deliver to a resident down the street (numerous times) but they say they don't deliver to our area because we're County and not in City limits, even though we have a Show Low address. They keep returning the packages to the sender without notification or the option to pick it up at the post office... maybe it's about who you know. Customer service is non existent with these people. About the worst service I've ever encountered. Another prime example of our government at work.
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October 2023 by Dylan
I have had so many issues where they say my package could not be delivered. My mailbox is clearly visible as well as my house numbers. I don't know if it is them being lazy and not wanting to walk up to my porch to make the delivery or what. I also recently had a package that I know would fit into a mailbox but they said that my package could not be delivered due to my front door or driveway being not accessible. Both are clearly accessible and I have gotten multiple packages delivered. Not very impressed with this service and try to ship everything through UPS or even FedEx. I hope these issues get resolved at some point.
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October 2023 by Danii
I have to constantly put other people's mail in their boxes because they continue to keep putting it in the wrong one. First class mail is ALWAYS late. They literally throw my packages and drive away before I can confront them, and yes it was breakable!!. Customer is a complete joke. Trying to get ahold of literally ANYONE is impossible and the constant automated voice system sucks. It doesn't work. Honestly the USPS is a complete joke and people working there just don't GAF. Fix you're systems because it's FAILING.
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October 2023 by tiffany bartlett
If I could give no stars I would. I order a bunch of packages for my business and half the time they get delivered and the other half the time they hold my deliveries because I don’t have a mail box and don’t get paper mail delivered there cause I have no reason too. So they want me to pay for a mailbox for my packages be to big for them to go into anyways so they will have to bring the package inside anyways. They are ridiculous and rude and will deliver packages when they feel like it
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September 2023 by B K
This post office is incredible, every employee I've spoken to is amazing and helpful. Every extraordinary request I've had they've come through which is rare; they assisted in helping me change the lock on my box when I moved in and helped me get my mail once the rental company lost the key I returned. I have no idea how people can leave negative comments about this place besides out of frustration with the entire network.
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August 2023 by Dennis Knudtson
Once again informed delivery says package delivered in mailbox , go to mailbox NO PACKAGE just two envelopes. Go look in parcel box there’s some one else’s package with THE KEY IN THE LOCK !Delivering mail isn’t rocket science. But apparently it’s a lot harder .Now “I” gotta track the package down my package because the USPS is about good at that as they are delivering mail .Now Aug 11,2023Once again informed delivery says delivered today, nope !This mail Carrier should be delegated to sweeping the parking lot, might be able to do that.
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August 2023 by Doris
Show low post office is the worst place to get your mail, i was expecting a package on 22th they send it back to amazon on the 23rd without letting me know or any slip to go pick it up to the oficce. They got my other package on the 24th i got the notification from amazon that my package arrived early to this office i when to the oficce and the only thing they said was" its out for delivery"been waiting 4 days to get my package from this show low post office and still not get it, what kind of service is this ???