-
December 2023 by Tony Trehern
Dennis the pharmacist is 100 % the real deal. Went very above and beyond in facilitating medications for a patient at my facility. Most other places would have done far less.You seriously saved me a lot of headache...thanks man.
-
November 2023 by Jodie Krause
Just an FYI to all the other residents that have any questions regarding narcan and where to get it. You can go to ANY pharmacy and get it for free!!However..it seems that the pharmacists at our local Walgreens are not up to speed on the nation wide crisis.Go anywhere else but here.
-
October 2023 by Joshua Tinley
this store is worse and lazy! no one work at picture and all worker ignores me. no one want to talk me.
-
September 2023 by Diane S.
Well, I guess I'm another one to join the loonngg list of negative reviews. Ya know, all of the businesses, in Showlow that I've used have been friendly and desiring to be of assistance. However, Walgreens, (store(#05090) is another story! My doctor called in the script at 10:30am. I left the doctor office and went to pick it up at a little after 11:00 thinking I could wait a little bit for them to process it if needed. At the window I was told I'd have to wait 4 hours before pickup. Now, mind you, these prescriptions were for pain mgmt, muscle relaxant and an antibiotic, plus I live 45-50 minutes from town. I'm 72, I was in pain, and my head wasn't really in a safe driving mode, so I didn't want to have to drive myself back into town in the afternoon to pick it up while I was feeling so crappy. I explained and pleaded but she got very rude and basically told me that none of that mattered. Walgreens, Showlow AZ fails miserably in fulfilling the first sentence of their Walgreens Mission Statement which reads, "We will treat each other with respect and dignity and do the same for all we serve." That's a joke. No basic kindness at all. I then took my business to their direct competitor, CVS (#02412) who's Guiding Purpose states, in part, "We listen, show empathy and deliver innovative solutions that serve peoples unique needs and earns their loyalty. Because how we deliver our service is just as important as what we deliver." CVS listened to my needs, showed empathy by expediting my script and they have indeed earned my loyalty. Diane S.
-
August 2023 by Jeff S.
Takes forever to get a prescription filled and it is impossible to speak to someone on the phone! I don't even think they know how to work with insurance companies
-
August 2023 by Conant Sowers
Notified that prescription was ready but it wasn't. Had to wait 30 minutes + to find that out. We get messages regularly that something is ready, at LEAST half the time it isn't. Lines are ALWAYS long at drive up and inside.
-
August 2023 by Debby A.
Never again. The prices at this store are higher than on their website.The young girl at the cash register was very non helpful when I asked about the descrepensey of price.She spoke very softly, and I asked her 4 times to speak up, and she refused. Just downright, rude.Is help that hard to find.
-
July 2023 by Steve S.
Can't speak to the store but the pharmacy is just sad. Long lines long hold times wait days for simple refills. Extremely frustrating.
-
June 2023 by Doug H.
In line at drive through pharmacy for 30 minutes so far. There are 14 cars waiting! Worst service ever. Will be changing pharmacies.
-
June 2023 by Jim W.
They need to hire people. just to work the registers at least. desperately understaffed. surely theres enough profit to hire enough people for the basics. line all the way down the hall with one person ringing people up. line around the building at drive thru. Managements fault. Just hire some basic workers.
-
June 2023 by George M.
My granddaughter and I waited in a line of approx 20 people at the pharmacy. After a wait of 40 minutes we were next in line for picking up my prescription but...., a technician announced the pharmacy was closing for lunch! When I told her that there were only two of us remaining in line and that we had been in line for over 40 minutes she barked at us that there were signs everywhere stating lunch hour closing time and the closed the pharmacy window on us! The other customer and I looked all around for a sign. None in sight. I've no problem with staff having lunch. I'm not ok with being barked at or with the rudeness. Split staff lunch times or place prominently displayed signs.My 90 day prescription gives me time to locate another pharmacy.
-
May 2023 by Cecelia S.
Waste of time and gas! We made a trip to the store because of the pricing on the Walgreens website and found the pricing in the store was higher. In addition, the coupon listed under the 2 for 1 ad did not apply. Our clerk was unpleasant and made no effort to help us. Who doesn't respond to good morning?We made a 2nd trip with printed documentation (website price, coupon etc). Sam was pleasant and helpful, but we ended up getting a refund because the items were still much less expensive at Walmart since the coupon did not apply according to fine print elsewhere on the final receipt.I have complained multiple times before but maybe I have finally learned my lesson.
-
April 2023 by Jeremy Schnepf
Pharmacy does not do what they said they will do
-
March 2023 by Bruce S.
The problem here is that they need to hire additional people. Not one or two, but this pharmacy is so busy they need an additional 5-8 people. There is rarely less than 5-6 people in line and if anyone has a question or insurance issue you are in for 30-40 minutes of waiting. I now go there first thing in the AM when they open - its the best time to go with little wait time
-
November 2022 by Susan F.
I can't speak for all Walgreens because it's a mixed bag but recently I had an upset at the Walgreens in Showlow Arizona. I went to the manager to talk about the issue. He was very kind to me and gave me an insight to the difficulties of supplying drugs in the large area that the Show Low store provided. He let me know how caring his pharmacist were towards the needs of their clients. So, I waited patiently and my prescription to finally arrive. I am very grateful to that manager for his kindness and caring for me and his pharmacists.
