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September 2023 by D M.
This is probably the WORST Walmart I have ever been in. We summer in the mountains and winter in Phoenix so have been in many Walmarts. WHO made the management decision to have NO human bodies to check out customers in what is probably one of Walmarts busiest locations. Customers are not great at checking out their own product and OFTEN times need assistance. This is the slowest process since there may or may not be a Walmart employee there to assist. This is HORRIBLE customer service! We drive 30 minutes longer to go to another local Walmart that is managed in a MUCH better manner. Thank goodness for them.
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September 2023 by T G.
Show Low, Az Walmart Curbside Pickup is crap!I had a 9pm - 10pm time slot. I got to Walmart at 9:30pm, I tried to sign in to let them know I was there on the app, the app said that curbside pickup was closed and I couldn't sign in. So I went inside to customer service and they said that curbside pickup isn't part of Walmart, they operate on their own separate from Walmart. The Walmart customer service clerk told me to go outside and look for the phone number to curbside pickup on the sign outside. I had to walk a city block to find the number only to find that they were there, I got my order but they made substitutions that I didn't chose that cost me more money. I asked them about them picking things I didn't purchase on the app, the reply, "we are able to pick similar items on your list even if it costs you more money". Unbelievable! What is the use In having an app to chose the items you want if they can chose things for you even if it costs YOU more money! Not only that but a few items weren't in the order I made, I asked the 20 yr old young man about it and he said, "oh you can come and pick up the rest tomorrow." WHAT? I LIVE 20 miles out of town, it costs me $10.00 in gas to drive to town, I'm not coming back to town the next day because they cant do their job right. I'm never using Show Low, Az Walmart Curbside Pickup again!
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June 2023 by James L.
I use this Walmart for the optical shop. I have always had great service. Friendly, knowledgeable employees. Good turnaround time for glasses. Excellent prices.
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May 2023 by Lauren B.
I just want to thank the entire show low vision staff. They were absolutely amazing. They all jumped over to help me decide on three different pair of glasses. They all were so helpful especially Chris, Bethany and Michael. I will definitely be returning thank you all and Dr Soloman is so kind and helpful. He gives great advice and understands any situation you are going to and helps give you the best advice he can.
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April 2023 by Richard D.
I visited this Wal-Mart and unfortunately had a terrible experience. Not only was I given the stink eye by several employees for no apparent reason, but I was also physically attacked by a random employee. This behavior is unacceptable and made me feel incredibly uncomfortable and unsafe.Furthermore, the store was extremely disorganized and difficult to navigate. The shelves were messy and several products were out of stock. Additionally, the checkout lines were long and slow-moving, causing unnecessary frustration for customers.Overall, I would not recommend visiting this Wal-Mart location. The poor behavior of the employees, disorganization of the store, and long checkout lines made for an unpleasant shopping experience.
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April 2023 by Carlo S.
Great people working here. Took care my prescriptions with the insurance issue right away. Very friendly and professional. Thank you!
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January 2023 by Kay D.
Walmart website states 36 ct eggs. Great value brand 2/18 counts for $7.76. Of course they were out. Associate told me to take the 2-18 count pkg up and they would honor price. They refused at register. Claiming it was a different bar code. Wouldn't even take the time to investigate. Same exact product.
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November 2022 by Lori D.
Worst in customer service, cleanliness answering the phones, etc. makes me wonder if they even have a manager. Obviously nobody was ever taught how to treat a customer and people in the community where they live and work.
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October 2022 by Jason B.
Worst laid out and stocked Walmart I've ever been in and I used to be a salaried member of management. Most Walmarts deserve only two stars. This one gets one star. I have never seen a customer base be so consistently rude. Also, we were ignored by staff coming in and leaving. Go to Taylor, you will thank me later.
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July 2022 by Geoff O.
This review is for the Tire and Lube Center specifically. If I had only dealt with Gene, this review would be 5 stars, but unfortunately when I pulled up to get my donut changed and tire put back on I rolled down my window to ask a guy whose name I was told was Roger (Altho his coworker didn't seem too sure so I hope he didn't give me a fake name), but anyway, I called out to "Roger" to ask him where he wanted me to park the car and I got a very rude look in return as well as a motion for me to go away and leave him alone as he was too busy to answer my simple question. I guess "Roger" needs to be retrained on his customer service skills and hopefully put out as a cart pusher so he doesn't have to be bothered with customers so much as we're obviously interfering with his work. Hope you get demoted, "Roger". Have a nice day, jackass.
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June 2022 by Mitzi D.
I left my phone in the store - probably in the canning jar area on 6/24 or 6/25. I have tried multiple time to reach the service desk but all numbers ring and then shut off. Finally I tried the Pharmacy. The only department where someone will pick up the phone - the transferred me twice. I am writing this review to see if Walmart reads these and possibly could respond as to whether they found a gold iPhone Series 7 with a gold case. I live in Mesa and will drive up to get the phone if it still there. I would leave a number, but hey, I don't have a phone.
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June 2022 by L S.
Walmart is too small for the White Mountains. We need other options for shopping. They are under staffed and it shows in the store. The shelves are bare and pricing is missing on so many items. The isles are bombarded with inventory not placed on shelves and too many employees doing on line orders. They take up the isle space and make it hard for people to shop on store. The carts for the disabled are never available. Broken registers for self checkout and no cashiers. I hate shopping there. Give us more choices!!!
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February 2022 by Celina M.
The Produce department deserves 5 stars, it's stocked really well, everything is very fresh and beautiful, and the prices are VERY low compared to regular grocery stores. It has the best produce of any of the Arizona Walmarts that I've seen. The rest of the store seems well-stocked as well, as well as can be expected during all of the shortages. However, the CHECK-OUT LINES are horrific. Whenever I go, there are only 2 cashiers, and 1 is an express lane. The rest are self-checkouts. I am young, but I was in a terrible car accident, and I doing the self-checkout is painful. Also, since I'm buying a cart full of vegetables, looking up every code is annoying. But I used the self-checkout anyways last time, as the cashier lines were massive. After scanning everything, it wouldn't let me pay with cash! There were NO signs! And I had to flag someone down and transfer to the customer service line. Ridiculous! Then THIS time, I got in one of the 2 cashier lines, and I timed it. It took THIRTY-TWO MINUTES to go through the line!!! It was grueling. The cashiers were so slow with zero sense of urgency. My husband and I have been in grocery business for 8 years and this would be unacceptable at our stores. I took a photo of my phone's timer. The front-end deserves 1 star or zero. The customer service lady basically cared less when I asked about it, saying most of the self checkouts were cash only. NO sign saying so.
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January 2022 by Amber P.
I hate going into this store. It's always completely trashed and disorganized, and the employees are rude and angry. There's minimal selection and I find mold on produce every single time. Around holiday an employee told me the store manager told them to not bother organizing anything, to just shove things wherever. I'm shocked this store is still running at all.
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January 2022 by Sarah F.
I am not a fan of this management team they don't know how to treat customers or even thier employees ,none of the management know what they are doing horrible people skills ,no knowledge of thier actual work walking around lost and confused by life id give a negative star if that was an option it's a good thing the non management are carrying them threw each day the ones that actually work and know thier job .
