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March 2024 by Dawn Downs
I went into the Show Low branch and submitted an address change for all of my accounts in October 2023. The change was never completed or was completed improperly so I went back into the Show Low branch again 2 months later and explained that they needed to complete the change again. I finally thought it was corrected because I received mail from the bank with my correct address. Now, 3 months after the second correction was requested I attempted to use my debit card at the gas pump today and my card had been closed. I called the bank and they closed my card due to returned mail. Now I have to go back into the Show Low branch to get a new debit card and set up all my auto pays with the new card. Additionally, I will need to somehow make sure the bank has the correct address for my accounts a third time. Hopefully the branch is able to complete that task without errors. At this point, I’m considering moving my accounts to another bank.
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March 2024 by Carrie Jones
Samantha was wonderful to work with!!!!! They are al so nice. Made the right choice to switch banks!!!!
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March 2024 by Paul Daniel
Amazing service! Helped me out in a big way!
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January 2024 by Zeb Doll
All of the ladies at WaFd are awesome! They provide a small town feel greeting me by name every time I go in. I highly recommend this bank for business and personal banking needs.
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January 2024 by Christopher Boyles
Brittany Johnson at WaFd is an exceptional personal banker! Her professionalism, attention to detail, and dedication to helping her clients truly stand out. She provided top-notch service, guiding me through financial decisions with expertise and care. Highly recommend her for anyone seeking reliable and personalized banking assistance!
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January 2024 by Natalie Gavan
Samantha Richard’s, helped me open up my new checking account today and she was amazing. Look forward to doing more business with her in the near future. :-)
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January 2024 by Mark Davis
I am very happy with this bank.
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January 2024 by Eric Lee
Outstanding problem solving skills
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January 2024 by Bill Wilcynski
Samantha is extremely helpful informative and explains to us what we don't understand. Samantha is personable. Samantha makes us feel as if we are family comfortable. ?
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January 2024 by Chris Neese
If you need any banking go to Washington Federal in show low the girls there are amazing
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January 2024 by Jake Broeker
In all my numerous business banking relationships, I have never experienced this level of professional & relational service ever. I highly recommend this bank to everyone.
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January 2024 by Tim Hileman
Sammy is so knowledgeable and has excellent customer service.
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January 2024 by Josh Vallery
I have worked with Pamela Arlaud for 6 years now WaFd bank is my top bank for construction and business banking
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January 2024 by Edward Hankamer
I have banked with other banks and by far the personal help and attention is wonderful at wafd.l highly recommend this bank as the best l have delt with.
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January 2024 by Evan Rosekrans
Wonerfull staff and customer service that you cant get anywhere else!
