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September 2021 by Kristin S.
The store was clean and well organized. The store is well stocked that I can see. Fresh produce and meat. The butchers in the meat department earned them 5 stars for assisting and advice. Extra friendly staff throughout the store. Prices can be on the higher end but the sales are good.
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April 2021 by Fred R.
They never have anything! Sometimes the shelves are actually bare. Can't believe how mismanaged this store is. Also make sure you check your receipt on sale items. My receipts are constantly wrong! Usually 2 or 3 items are overcharged!!! I'm tire of waiting in the customer service line waiting to correct them!!
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February 2021 by Ryan K.
The last two visits have left us very disappointed. No physical distancing. Over 1/4 of people not wearing masks. Zero enforcement. We've even watched workers converse with people not wearing masks. Some staff don't as well. Disappointing, Safeway is a big national company so there should be a standard even in a town with a Trump HQ. Pros- Wine selection is pretty solid and the butcher was a great guy.
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December 2020 by Jake O.
They have done an exceptional job during COVID. Great options!! Good quality!! Always clean!! Everyone is friendly!! On par with the Fry's we used in Gilbert!!
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December 2020 by Oren P.
As quite a few other reviews suggest, this is NOT a good place to shop. Go somewhere else if at ALL possible - regardless of distance or even price. It's ONLT due to lack of competition that this place is even able to stay in business. Give someone else your patronage; this place does NOT deserve it! Need a restroom? Even the portable toilets at the nearby city park are likely to be both cleaner and more available. I saw several people at Safeway waiting for the restrooms to be "cleaned" just give up a go elsewhere. I suggest you save yourself the wait and frustration not even bother coming in.....
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September 2020 by Michelle A.
Not so safe is right.! Too many people without masks and the restrooms a pigsty. What a shame . I wish there was a Bashas around. They are enforcing masks and constantly cleaning.
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August 2020 by T T.
Not so Safe Way. I have stopped at this store many times in the past on my way to New Mexico. It's never been the cleanest place but options are few in this part of the country. A few days ago I was traveling to NM and I started to go to the store. It was in the middle of a big Arizona Covid spike. I was pretty shocked to see so many people going into the store without masks. Most of them looked pretty high risk (i.e. obese.) I can't see myself going in to that store again.
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May 2020 by Dayle S.
The meat department keeps expired meat on the shelves...it happens all the time for some reason! Last time it was expired hamburger meat that was all gray on the inside. During this corona virus (hoax)...they tried to deny a refund for their 100% Guaranteed Meat claiming I had to have a receipt...all the store managers had to get involved in the transaction too as I stood there being treated like a leper. It's a shame, but the manager thinks customer service has been suspended due to this (to me and anyone with a brain cell) made up virus. There are choices to do my shopping here ...after years of shopping primarily at this Safeway... I decided not shop this Safeway again. Basha's in Snowflake has that hometown feel to it.
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March 2020 by Alex V.
Avoid at all costs. I've lived here for 4 years now, and have shopped here religiously, honestly, because it's the only grocery store in town besides Walmart. It's literally the only place I have shopped at month after month. Every single time, I kid you not, I have been overcharged in some way or another. Either the normal price on the shelf has been less than what shows up on my receipt, the "just4u" coupons have not worked in one way or another (the scanner on the app doesn't compute what's being scanned, the items that you have added don't automatically sync, or the cashier tells me I "have too many coupons" when I bring the ad in for her to scan, and tells me to pay full price and go to customer service to get my money back), the cashier scans items more than once, the list goes on and on. Don't even get me started on their bagging training. I am writing a review, tonight, because I just discovered that the Aidells sausage that I just bought 3 days ago expired February 7th. Over a month ago. I was depending on that for dinner tonight, especially with ALL THE REST OF THEIR GROCERIES being bought out, due to the coronavirus. Yes, I should have looked first, but it's literally their job to make sure expired food is not on the shelf. This store has been lacking in work ethic, customer service, and professionalism for as long as I've been here, but I, like other residents, don't have much of a choice. Almost every time I shop here, I am overcharged by $6-$10 at the very least. Yes, I know that's not "a lot," but that is 6-10 boxes of spaghetti, in my mind, which is, in fact, quite a lot. I get nothing but attitude when I take my receipt to get a FRACTION of what I just gave them, back, so much so to the point that they now have to "look in my bags" to make sure I'm not "making anything up." This is quite literally $10 out a $200+ bill. I see customers lined up all the time with their receipt in hand, waiting for a refund. Needless to say, I have had it, and I will be making the 20+ minute drive to the next town to do my shopping. I will not step foot in this store again, as long as I can help it. I advise everyone else do the same. I feel they do not care to fix any of these problems because they are the only store in town, and people, residents and visitors alike, MUST go to them to get their groceries, if they don't want to make a drive. Save yourself the headache, and take the drive. :) P.S. My son even says no one should come here because this is such a bad store.
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June 2019 by Danny K.
I went shopping and had to check every single item for expiration. I know Show Low is in the sticks and would expect this from a random Grocer. Come on Safeway, step your game up.
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May 2019 by Gloria L.
4.5/5 stars This is a beautiful store. It is large and has great sections like meat, deli, produce and pharmacy. I have had to deal with a smaller store for a year so this is nirvana. We have loved the steaks that we have bought there. They were delicious and very tender. We have had great luck with the Safeway/Vons meat department. They hire great people who know their jobs well and are happy to help you. They have a great inventory of goods. I did have a problem finding Tajín last trip. I had looked in the Spice, International and Produce without luck) I asked someone (who happened to work in the meat department) who took me to someone he knew working in produce and he showed me right to it. It was down on a wire rack. They only had low sodium but I think I like that better now anyway! They went the extra to help which means a lot. I will definitely go back and recommend it to anyone. It's a great store for the community and visitors!