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March 2025 by Moni
The store manager Amanda and staff member Todd are very unprofessional. As long as they both are at this location I will not purchase anything at all.
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February 2025 by Tidus Phoenix
Do not go to this store. Shady staff and criminal management. Refuses to take back furniture claiming bedbugs without evidence. Will attempt to double charge you for first month. Damaged furniture and did nothing to repair it after moving it from one place to another. During a call, they turned it into an argument about racism rather than focusing on business.
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November 2024 by L A
Please be very careful about going here. The store manager is a liar and truly does not care about the people who come into this store. If you need to go to Aaron's try going to Tucson before you go to the sierra vista store.
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September 2024 by Steven Sarasky
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! My wife and I have been paying on a washer and dryer, 7 months ago the lid started cracking by the hinges, I called a guy came out said it had to be replaced, first a replacement or a lower payment, then a loaner until the repair, the it's up to the district manager, then a loaner still nothing is being done. But they take our money every month. I dealt with many appliance companies over the years NY, Fla, Tennessee. Never had any issues!!
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July 2024 by Maria Garcia
Horrible place! Two workers were discussing personal issues about the lady that works there ! Not professional at all
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March 2024 by Carl T
Horrible service
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January 2024 by Angila Johnston
We got an amazing sectional during the dollar down promotion and Anthony was absolutely a doll.
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January 2024 by Carl Tarrant
Horrible service
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December 2023 by Dennis Stasek
My Man Anthony is awesome!! Very helpful and informative!! Great experience!!
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September 2023 by Laura McKenna
I appreciate Anthony’s professionalism and integrity regarding my recent experience. My order was delayed by a few days due to issues beyond the control of the store itself. Once they received my order, Anthony delivered it himself due to being short-staffed. What a great experience!
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June 2023 by Matthew King
No one is on the same page, and consistently given the run around. If I could give zero I would
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February 2023 by Mrs V
The right hand doesn't always know what the left hand is doing at this store. There's so much confusion about payments, and they will call you on your due date - even if you're up to date and use autopay so your account! Their follow-up on orders isn't great, but they will call you to try to sell you more once they have your info. When I ordered a product online that showed in stock at my local store with expedited delivery available, I still had to call and ask when it would be delivered. The person I spoke with said it would be a couple weeks because they didn't have the product. However, a second person called me less than an hour later to ask if I would be home to accept delivery.
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August 2022 by jorge penate
Incredible customer service. They have all the new stuff like the apple watches or apple laptops. They also Cary the PS5!!!! witch is almost impossible to find. They have it with great payments I have been able to keep up with my monthly payments and everything is running smooth they have so many benefits . Thank you Aaron’s!
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June 2022 by Ken Ellsworth
Good service usually very fast expensive stuff but it's worth the price since it is rent to own
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December 2021 by Roger King
Will not buy from them ever again never knew that we had to buy a club membership for insurance and now that we have problems with the furniture they can't help us but they sure would call daily to get there money then I am on the phone with a rep and he says I can't find your account was under your wife's name and proceeds to tell me that I wasn't under the insurance but how can he say that if he couldn't find the account and then tells me Amanda knows me and said never got the insurance wow just wow
