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February 2024 by John A.
Horrible absolutely horrible charged me a 3000 cpi fee after showing them my insurance several times. Not customer friendly.
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October 2023 by Jesse Marble
Kaylie Bohn and all the bankers at ASCU are wonderful to talk to and so helpful! Banking with your branch is hassle free!
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September 2023 by Steven Tilton
We have financed all of our vehicles here and have had amazing service. Especially lately with our lender Kayli! The perfect blend of professionalism, knowledge, friendliness, and courtesy. My wife and I will not finance with anyone else now! They make it so easy and painless from start to finish!
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September 2023 by Tyler Holmes
I've been banking with them for 6 years and so far I had no issues what so ever, along the way they have great savings account deals.and great loan and they cater to their customers need with at most professionalism.. I'm recommending this bank to friends and family if they are smart they will also bank with ASCU
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September 2023 by Serrianna Moore
Kayli Bohn is AMAZING. BEST lending sales specialist there ever has been. She always has made sure I am completely satisfied with every loan I have ever had with ASCU. Overall banking and getting loans through them is the best decision I have ever made! Thank you Kayli and the rest of the ASCU team for always being AMAZING!
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September 2023 by Alexander Adams
Susan was such a huge help, she was quick and efficient and very sweet! Love this bank!
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August 2023 by Louie Ruiz
Kayli is a very kind a respectful loan officer, she is there to promptly attend to all financial related quarries. Highly recommended to all
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July 2023 by Eric B
Here's my experience in less than 30 days of working with them.Initially, they were nice.Then, they became rude and told me I was 'wasting their time'Then they told me I'd have my check the very next morning, they promised.When I called after 48hrs to see where my check was, they said 'I don't know what you want, stop calling'. They also kicked me out of the lobby after about 2 minutes. Rude again.Once the check was finally ready (after 3 days) I then asked if I could sign in Sahuarita. They said everything would be ready to go. When I got to Sahuarita, nothing was ready to go and I had to wait over 40 minutes.After that, it turns out the loan officer had instructed the seller to fill out the title incorrectly, so now I can't even register this vehicle.Overall 0/10 do not recommend.
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July 2023 by Google User
This place is great and the staff is amazing. I opened a savings account a few months ago and I've had zero complaints. The process was efficient and went smoothly. The person who helped me open my account was Diana. She was great. They have an app that let's you see your account ,very easy to use. I would definitely recommend this branch!
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July 2023 by Hachi-Roku Performance Group
Horrible loan experience Horrible customer service. For over a month been trying to have their mistakes fixed and still being charged and collecting interest because they have the wrong insurance info and wrong Vin# and I proved never had a laps in insurance never had progressive that they have me listed as and everytime we call they make it sound like we are an inconvenience to them because they messed up on paperwork and I've sent everything they needed and proof of insurance since the date of purchase. I will never use ascu again not for loans or banking. They are incompetent and make their customers feel like it's my fault for their mistakes that I'm still being charged for over a month later
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July 2023 by Spacey Lacey
Tellers are great, another customer was being very rude and they handled it very well. Never had a problem, couldn't imagine being an adult man yelling at a teenager for something they don't control. I always suggest this place to my family and friends.
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July 2023 by David Carrillo
One of the best experiences I have had with any credit union! Keep up the great work and you have a customer for life.
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July 2023 by My Self
Happy to see the upgrade with the online banking platform. I love being able to manage my debit card from the app now and managing my security is awesome!
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May 2023 by Ivory L.
Amazing customer service and I love their new banking app! It's so much nicer than their previous one. My kid went to their money management workshop too. It was really great!
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May 2023 by Chelsi Haught
I absolutely love banking here! The best staff around!
