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December 2023 by boswell morris
The staff, Tyler and his co worker were very helpfull in troubleshooting a problem unlocking my phone. This issue was ongoing for more than 3 weeks. Finaĺly got resolved. Thanks guys.
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December 2023 by Susan Dalto
Stopped in today because I had set up a new phone and could not get my text messages to work. Kyle was able to take care of the issue quickly and efficiently, also with a smile. Will definitely go back to the store without hesitation and highly recommend.
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November 2023 by Jo L.
Such great service, my husband and I were very happy with our new phones. Good value!
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November 2023 by N Trinh
I used to enjoy visiting this store, but recently, the customer service has noticeably declined. I'm not sure if it's due to new management or other factors, but the new employee they hired could use some attitude training. Unfortunately, I can't recall her name. When I called to inquire about promotions, she answered as if I were bothering her and promptly hung up. Oh well, not much you can do about it, right
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October 2023 by Miguel Toro
My phone was stolen, Kyle was THE MOST HELPFUL LINK IN THE WHOLE SYSTEM ! Both as a knowledgeable professional and a PERSON, I’m texting this review from my newly activated phone .Thank You
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September 2023 by Breanna Green
I’m hesitant to write a review because everyone from the surrounding area will visit if they have any questions or problems, creating long wait times. Kyle provided the best customer service I’ve seen in years. He actually called the main customer service line and collection line (long story) and spoke to a few individuals versus just giving us a phone number or telling us he had to help other customers etc. To be honest I don’t think he will work here much longer because he’s that outstanding and deserves a raise or to work at a Fortune 500 company. Thanks for all the help Kyle! Best of luck in all your future endeavors.
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September 2023 by Almering O'Haire
very helpful friendly and knowledgeable took care of my issues real fast and efficiently
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August 2023 by mo jackson
Great customer service! We were able to upgrade 3 iPhones in a very timely manner.
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July 2023 by Wendy Maine
Nathan was absolutely wonderful! Loved the service and so far I'm enjoying being with AT&T!! Highly recommend and again Nathan was great!
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June 2023 by Elle Kay
Kyle is *AMAZING*!!!VERY knowledgeable, and most helpful!It'll be much easier for me to buy a phone, now that he told me what I need!! That is appreciated information!Thanks loads, Kyle!!
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May 2023 by Donna Bloom
Kyle and Tiffney have had to deal with me (ptsd with service dog) for the last 5 days in person. I factory deleted my phone and I just came from Chicago not knowing anyone or could not retrieve my numbers. Panic again, they were so patient and kind and this customer sx would not haveHappened in Chicago. I have never met people so knowledgeable and efficient. Please post this to give an example to all other employees how valuable good customer sx is. God bless you and your staff
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May 2023 by Wilma Swartz
My phone is broken because of one of their updates which they don't know which update. Tech Support, store, customer service and Asurion, the warranty company can't do anything.
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May 2023 by Debbie Keary
My phone died. Nathan had it fixed in 15 minutes. Thanks you guys are great.
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January 2023 by Paulina Reyes
service was outstanding! tiffany (the manager) has been a great help each time I go into the store, she answers all my questions promptly and made sure I did not need anything else multiple times before leaving <3
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January 2023 by Kari Saylor
Though corporate sent me here to get a phone replacement due to hardware issues, the store still denied my service and tried sending me to SAMSUNG when my warranty wasn't even a week old with AT&T. Had to end up sending in my phone to be replaced thanks to them.
