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February 2024 by Derrick C
This bank actually opens until 2pm on Saturday!! Extremely important to everyone in Tombstone. I speak for the entire town. Thank you for opening until 2pm on Saturday!! You are appreciated!! Now please please open another branch in Tombstone. Lol. Long shot but had to try.
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January 2024 by Joshua Wilson
Worst Bank of America I've ever been to. Both ladies I talked to more attitude than anything. We're not helpful what so ever. If I was this branch manager I'd be embarrassed. I'm from Mesa, I read the reviews and thought it can't be that bad it is. Bad enough I'm leaving this Bank closing my account today.
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December 2023 by Anna t g
I wish I could give it negative stars. On Friday I went to use the Atm to pull money out after hours because It should've been a convenient choice. in the process of trying to get my money, it did not dispense the money because it did not have enough to give me so it didn’t give me anything when I tried to call the call center to let them know they are closed until the following morning constantly calling my account is processing and I’m still trying to get the money which was not a couple of dollars here and there it’s hundreds of dollars and all they can say is they use a third-party ATM and they have to get with them and it can take up to 10-30 days with no more information. Obviously complaining is not getting anywhere. obviously complaining is not getting anywhere and since this is a small town I've also heard that this has happened to others. Please go inside to get your own money. I'm nervous that they won't even give the money back even though the Atm cameras can provide the info.
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December 2023 by IP2 Networkz
I like the staff at this bank, vs. the one on Fry Blvd (very unprofessional) . However the drive thru should be open for both non customers and customers ; when I write checks I want my people taken care of.
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December 2023 by Tracy Freeman
Too many poles to squeeze between but otherwise fine
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September 2023 by Adam Brown
Usually just one bank teller here. But five other employees walking around doing god knows what. Long lines. We know you’re making a killing BOA, how about you hire some more people?
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June 2023 by Torres Nomar
Member since 1994, best bank. Professional staff as well as service.
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June 2023 by Jake Lapiers
Helped me set all my accounts straight, and were super personable
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May 2023 by Donna A.
They don't follow through on what they say. They hold your funds. I deposited on May 3 and they still won't let me have my funds on May 18 even if they told me yesterday that I could have part of them today. I need to change banks.
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January 2023 by Julieto Abarido Jr.
I am posting this review for the BOFA to know that I am very contented with their services! Amazing
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January 2023 by Tawnyna Kokx
This branch NEVER answers the phone. I have had to call the national number everytime I have had an issue and this morning due "Extenuating Circumstances" no one can tale my call on the 800 number either. Beyond frustrated just moved 5 months ago to Arizona. We even did reviews to see which bank had the best. So disappointed.
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December 2022 by Yvonne B
This bank seems to have no one working there! Also the 800# given to reach BofA will not let you talk to anyone unless you actually have an account. My mother passed away and this was HER bank, I keep getting letters from this bank even though I have mailed them her death certificate and they have instructions to mail any funds to me, which they have not. I would highly encourage people to NOT bank here with so many other choices and people who actually give customer service attention.
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November 2022 by B H
This branch never answers the phone. Worthless and switching my bank, even though I’ve been with them since 1995.
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October 2022 by Angela Burdette
I have been calling constantly throughout the day and can't get anyone to answer the phone.
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August 2022 by Robert Taylor
BOA ATM convenient and always up to date. Variety of options.