CVS in Sierra Vista is highly appreciated for its wide selection of products, friendly staff, and professional service. Customers find the store to be a great place to shop, with attentive and caring pharmacists who go above and beyond to ensure their health needs are met, including administering vaccines and managing medications. The pharmacy staff are known for double-checking information to keep patients safe and for taking the time to answer questions thoroughly. Many customers have expressed gratitude for the helpful and supportive team, describing them as attentive, patient, and organized, which makes a positive difference in their experience. One customer shared a challenging story about medication issues stemming from identity theft and multiple accounts, but praised the CVS team for resolving the confusion and correcting their medical records. They emphasized how the store's staff took the necessary time to straighten out complicated medical and insurance problems, highlighting the importance of trusting the pharmacy to handle sensitive matters professionally. The store also offers a comfortable environment, with waiting chairs and a clean, well-organized space. Customers appreciate the store's ongoing commitment to service, which has been especially meaningful during health events like vaccinations. While some noted pricing discrepancies, overall, CVS Sierra Vista is seen as a trusted, valuable resource for pharmacy needs and shopping, with staff who genuinely care about their community.
Poor business practices, understaffed, no customer service.
January 2025
The lack of clarity of pricing of sale items in CVS is extremely frustrating, time consuming, and I am seriously considering no longer shopping at CVS. I can find what I need at lower prices in Walmart or Target, without the hassle.
January 2025
The slow pharmacy. I don't like CVS they cancel my hep a and b last minute. Rude. I took this to my doctor. Hire people
