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March 2025 by Tom D
The are just ok . The front desk personal are not the most friendly
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January 2025 by Michael Hudson
A 9:30 apt turns into an ordeal of patience. Waiting room set up for seven people, 12 people crammed into the waiting room, people standing outside, waiting.. No interaction from staff explaining the delay..
A very bad experience, especially for anyone that has to fast before their lab work.
I am sure we will be looking for a different provider.
And to cap it off, we were told to go to the new location which is not open...Thank you medical corporate world for your attention to the patients!!!
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January 2025 by J DC
Labcorp was my go-to place for my general blood work but the last couple times have been scary. I don't know if it's common but I've gotten a phlebotomist who couldn't locate my vein and still stuck the needle in only to tell me she couldn't find the vein. I'm already terrified of needles. This is the second time this has happened. There needs to be more training.
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December 2024 by Patrik
This place sucks. I’m Active Duty Military and this is the second time I’ve been here. The first time they messed up my billing by putting in the wrong sponsor ID. Spent hours resolving the issue. Went back a second time specifically asked very nicely for them to remember to put in my sponsor id correctly this time and was assured they would. They billed me again and stated Tricare refused payment in a letter. After several hours of trying to figure this out I call Labcorp and let them know Tricare said a claim was never submitted and the guy over the phone explains that they didn’t put the correct sponsor ID AGAIN! Please teach your billing employee how to read and write they can’t possibly be this incompetent. If it was my billing department she’d be fired. This still hasn’t been resolved, I let the guy know that if this does not get processed or something else goes wrong I will no longer cooperate to fix this, instead I will simply let things go to collection and sue you in court.
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November 2024 by Charlie Glenn
Excellent service. You can schedule an appointment and I highly recommend to do that instead of walk-in customer.
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November 2024 by Janette Guerrero
I visited this office there was one up front to help me. The lady Jennifer was rude while checking me in. I was told to sit and wait I watched other people walk in and saw they were serviced b4 me while I had to wait.. Not returning to this facility!!
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October 2024 by Scarlett Fahrenson
My husband was a walk-in early morning. Less than 10 min wait time. Friendly and very experienced staff. Results within a day and finally a lab that breaks down the results with explanations so that even non-medical people can understand it. From now on we will use no other lab than Labcorp.
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July 2024 by Billie Sparrey
I had a pleasant experience here. I walked in the clinic and nobody was there. The receptionist who was also my phlebotomist was very helpful, friendly and competent. She made my blood draw quick and painless. I’m glad the reviews didn’t scare me off and gave it a chance.
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May 2024 by Robert mom81
Long wait very busy place but people are friendly and the staff is informative
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April 2024 by dan briner
They need to work on Hippa information. They leave labeled samples in a collection area so people can get others people's, name dob, ect. This will be a citation from the State or Federal programs
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March 2024 by MERCENARYREVY MERCRED
Been trying to pay my bills online for the last few months and they won't accept my payment. Won't be home until 06.06.2024 your just going to have wait until I walk in to clinic. I'm not paying over phone I had a fraud charge last time because my information got stolen.
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March 2024 by #HereTodayWithSamson
This place is ridiculous when it comes to customer service, the staff is rude, inconsiderate and not helpful at all.
My parents are new to Herford & we had to go to LabCore to do bloodwork, the staff were shop talking in a huddle, no smiles nor wekcome. They were so rude with sys & eye rolling I'll never go back to labcor.
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March 2024 by William Cole
I get lab work once per month and always in a timely manner and the nurses are friendly and professional. Needles are always pain free.
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January 2024 by REVY MERCENARY
Been trying to pay my bills online for the last few months and they won't accept my payment. Won't be home until 06.06.2024 your just going to have wait until I walk in to clinic. I'm not paying over phone I had a fraud charge last time because my information got stolen.
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November 2023 by Cheryl L.
Registration I s a little funky, staff was very helpful. Went there to get blood work done without an appointment, and it was a very short wait time. All the technicians were awesome
