The United States Postal Service (USPS) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have praised the helpful, understanding, and empathetic staff at this particular USPS location. The employees, including Victor and his colleagues, the supervisor, Phillip, and Brian, have gone above and beyond to assist customers with various services, such as passport applications and package issues. Reviewers have described the staff as wonderful, happy to help, and professional, providing excellent customer service. The location also offers walk-in passport services.
Great customer service, super fast package drop offs
March 2025
I love SV Post Office. Yes, it is small, & there is often a wait if you go at the wrong time. But for 95% of my visits, the workers are polite, friendly, helpful, and often funny. That's hard to pull off when you deal with the public all day, answering the same questions all the time, while standing on your feet all day!
January 2025
Phillip and Brian went above and beyond helping me with my passport this morning and were patient throughout. Thanks for the help!