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February 2024 by Deborah H.
I wish i could leave no stars. This bank is full of rude people especially Orlando and a business banker in the back. I will never be back. Ill go with Chase bank.
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September 2022 by Tim Clements
I came in to open a checking account, set up direct deposit and transfer a hefty chunk from another account into their bank. There is a man with a Wells Fargo name tag that reads Todd Grubb sitting across from me taking notes amd possibly observing the goings on. I've been sitting here about 20 minutes and besides the \\\"welcome in\\\" that comes with every store nowadays, no one has approached me to ask if have been helped. I'm a little stunned.
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September 2022 by Google user
I came in to open a checking account, set up direct deposit and transfer a hefty chunk from another account into their bank. There is a man with a Wells Fargo name tag that reads Todd Grubb sitting across from me taking notes amd possibly observing the goings on. I've been sitting here about 20 minutes and besides the \\\"welcome in\\\" that comes with every store nowadays, no one has approached me to ask if have been helped. I'm a little stunned.
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July 2022 by Denise T.
For the first time the ATM screwed me out of my withdrawal. It said it was out of cash after it let me do a withdrawal. Remember that part. So apparently the branch is not affiliated with them. Even though they have keys to them & check to make sure there are no "error codes". I was told " I just checked that machine this morning & it has plenty of money in it. Still with all that I am treated like the bad child for even questioning why I have to wait 10 days to get my $40 back into my account. I proceeded to ask the baldheaded manager ( didn't get a name) what if I was one of those poor people that it was their last 40 to their name & had no gas to get to work, what then? He HAD ZERO EMPATHY & SAID HE WASNT GOING TO ARGUE WITH ME & WE ARE NOT ABOUT NUMBERS! WAIT! WHAT????? I WAS STATING A FACT & the last time I checked banks are all about numbers. I for most of my life was that person. Check to check. I would of gotten fired most likely had this of been a few years ago. I understand they have policies but they also have cameras that record everything. I have seen lots of people go out of their way to make a bad situation better for people but this WAS NOT IT! I've been to lots of branches since I've had the same account for YEARS & this was by far the worst in customer service. The bank teller I had to get another $40 from gave me attitude as well. Seems like she couldn't understand my frustration on basically loosing $40 of my money. Until it's put back in my account I will consider it theft from Wells Fargo
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June 2021 by Chris J.
This is the worst branch service I have ever seen, in 40+ years of being a wells fargo customer, and the worst I have ever seen in a bank. PERIOD.2 incidents stand out: 1. I was trying to open business checking accounts for my wife and I to use. We currently have a checking/savings accounts there. I spent 45+ minutes waiting for a banker to talk to me about opening the accounts. Once seated with him, he spent another 10 minutes going over accounts and features that I didn't want or couldn't use, before asking me what I wanted, a very basic business checking account for my wife and I. He then told me he wouldn't open an account because my wife's not with me, even though they have signature cards, ssn, etc all on file. He then told me to "go home, get my wife, and drive her down here" At a 50 minute drive each way on a friday afternoon where I already spent an hour to get to this point, he was not appreciative when I told him F*** off. I went to another bank and opened the accounts there.2nd incident: 2 years later, the absolute next time I went in, I had to do a wire transfer. I was told the bankers were busy "all day long" and that I needed to make an appointment for the next day. TO DO A 10 MINUTE WIRE TRANSFER? They then told me to go to another branch.The manager here must be a total asshat, with no CS skills whatsoever.
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July 2019 by Sheila T.
Wells Fargo blocked my account due to the fact that someone had deposited a check into my old account and the check bounced. They blame me for it even if I am the victim. I had nothing to do with the check. I went in and raised hell with them until they unblocked it so I could take out the balance in my account. Also, I get a VA check on the first of the month which they didn't post to my account until the third this month after I yelled at them for a while. And last month they posted it on the fourth of the month. These are Direct Deposits from the Government.
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February 2019 by Brian M.
Worst banking experience ever. Wells Fargo is greedy and crooked. Save your money and go with another bank or a credit union. Wells Fargo will look for anyway they can to rip you off.
