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January 2024 by Mary Minnick
Forget trying to call the number. You'll get someone from overseas. I wanted to ask this store if they had a particular charger in stock before we drove 30 miles. I had to answer a bunch of irrelevant questions before the overseas CSR finally transferred me to the store where I had to give them all the information again. Really stupid. Answer your own phone.
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November 2023 by jamie miller
Kasey was amazing. She answered all my questions and gave me a five star experience.Thank you to the whole team whom was over and above friendly.
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November 2023 by T G
My customer service rep was excellent. He was very knowledgeable and cared about me.
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October 2023 by arizonamike
Was promptly received help with getting my new phone, Brodie was super friendly and professional, Best experience I have ever had add a Verizon store.I have been a customer for over 20 years.And appreciate the excellent service from Brody.
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October 2023 by Steve Harris
Kacey was awesome. Very knowledgeable and is very confident in what she does. Extremely satisfied with the service she provided.
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August 2023 by Beverly
Entire staff was friendly and accommodating. The store wasn't busy, so I got A+ service even for my small purchase.
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August 2023 by Scott Risso
There were two employees on duty when I stopped in, and neither one could take a quick second to even acknowledge my existence. I realize they were both with customers at the time, but there were plenty of opportunities over the 5 - 10 minutes I was wandering around the store to do so. How hard is it to simply look up and say "Hello, be with you in a few minutes?" I don't know how they are with the gadgets, but their customer service skills leave much to be desired.
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August 2023 by Mike Moritzky
Kasey is the best, friendly professional courteous, she helped the wife and I through the whole process I truly believe she deserves more pay whatever she makes now she is worth every dime.
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August 2023 by Nunya Bus
Nathaniel, the representative I dealt with did a fabulous job. I would highly recommend seeing him over the other representative during my visit
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August 2023 by HeX Avior
Store is fine customer service is great. Cell service is great just been a little spotty lately
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July 2023 by Jan Bentley
We we dealing with Nate and he is amazing. Savanah on the other hand was rude, loud and pushy. If she ever comes up to me again I will tell her I do not want to deal with her
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June 2023 by Charlotte Hastings
Very professional even though I got there just before closing Savanah took great care of me and made sure I got the phone I wanted.
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June 2023 by Lolita Broadsword
Kelsey was very helpful and has a great memory!
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June 2023 by Richard McClellan
This is a busy store, but Nathaniel helped me quickly and very efficiently.
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June 2023 by Carol Lindsey
Amber at the Taylor store was so fast, friendly and helpful. I highly recommend asking for her when you are looking to purchase a phone or have any issues. She knows her way around a phone. I will be back....
