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September 2023 by Martha Duran
Can’t get a hold of an agent. Phone doesn’t let you talk to a person. Very disappointed at you phone service.
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July 2023 by Elsa Amaya
-0 Blocked my card despite I informed the bank personally of it use outside the US
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November 2021 by ramon Gomez
Worst bank I’ve had
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September 2021 by betty morales
(Translated by Google) You can not do anything in the app only see balances and arrears if they fixed that they would have 5 stars(Original)No puedes hacer nada en la app solo ver saldos y atrasados si arreglaran eso tendrían 5 estrellas
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June 2021 by Mike Slawinski
Too many "surprises" with hidden fees.
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April 2021 by Pedro Hernandez
(Translated by Google) Excellent(Original)Excelente
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April 2021 by Gabriel Miranda
I was supposed to receive my secured CC . Over two weeks and still no phone call.
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December 2020 by Jose Rodriguez
GOOD BANK.,!!! SE LOS RECOMIENDO SÓLO POR HOY., ANIMO FAMILIA
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May 2020 by Pedro Pena
I’ve been with AEA for many years and I’ve witness it go down hill. I decided to move my loan after waiting an 1.5 hrs in the drive thru. The wait times on the phone ridiculous too AND they charge you 2.5 % of the amount you’re paying in order to submit the payment. They are behind the ballgame with other local banks.
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November 2019 by Hector E Trejo Haro
Undedicated clerks and management. Long lines, poor service, where tellers rather flirt among themselves than take care of their clients.Service desk disgusting. Waits of over 2 hours for any reason beyond teller service.Management no where to be found or assist.
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October 2019 by Mr19etor
Undedicated clerks and management. Long lines, poor service, where tellers rather flirt among themselves than take care of their clients.
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September 2019 by Patricia Verdugo
(Translated by Google) Bad customer service over the phone
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January 2019 by Alex 09
Im very pleased with their services. Jose and Michael are the best in that branch! Thanks for all your hard work!
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July 2018 by Abc Def
Aunque son amables y hacen las cosas correctamente, son muy lentos!
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November 2017 by Gina George
This bank sucks DO NOT DO BUSINESS WITH AEA FEDERAL CREDIT UNION Bad service I can't even get them to give my copies of my payment history
