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February 2024 by Samantha Ostby
I would not be able to tell you about their service as I had to leave a message (twice) and never got a call back. In the winter. Where the other 2 (out of 3) towing companies would not help us. They told us it had to be Carls. Although Carls apparently isn’t a fan of helping people. So thanks so much for your absolute lack of service and acknowledgement.
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October 2023 by Benjamin Satathite
These people charge out the**""*
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September 2023 by Austin Conway
They came and rescued me from Hunter Creek today. Prompt arrival and service. I will use them again.
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August 2023 by Dave L.
My car broke down in Forest Lake so I called Carl. He was very responsive, arrived on time and took us and our broken Jeep to Star Valley. It was a Sunday afternoon and he brought us to a mechanic shop to drop the car off, and finally to a hotel. I highly recommend him.
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August 2023 by Loyd Olson
Carl did a nice job of getting my wrecked car to the lot. He was responsive and helpful getting the car turned over to the insurance company. He even helped me clean out my personal effects from the wrecked car. Excellent service.
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May 2023 by Kristi Spillman
Carl recovered our stolen camper/trailer. He was called by authorities to collect it and promptly got it to his secure lot. He gave us some info that the authorities did not. I was bummed about a high price tag but he was professional, easy to work with and helpful getting us back on the road home. I highly recommend this business. Carl made the process easy and fast. It could have been so much harder working with anyone else. We now have a new connect for travelers headed to the White Mountain area with emergencies. He's a good dude and I trust him. Thanks, Carl's Towing!Service: Special vehicle towing
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March 2023 by Caleb B.
An amazing experience in a life or death situation. Was stuck deep into airplane flats and got our truck stuck. They were responsive and quick. Made a terrible situation into a laughable memory. If I could give more stars I would!!!!! Would highly recommend to anyone needing help near Payson.
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February 2023 by Rebecca Morgan
I called this company for help from the side of the mountain road during a storm after spinning out and being stuck for several hours. Star valley is only 30 miles or so from here, and I was less than 20 miles from my destination, but this guy sounded completely disinterested in helping me. He said he doesn’t have anyone available right now. I asked him if he could tell me when he would be able to help, and he said call in a couple hours if no one has helped us by then. Wow. Don’t know how you stay in business with that kind of urgency and empathy.
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November 2022 by Donald Strang
The lady that came to pick up my truck should not be driving a car, let alone a tow truck. She hit 3 trees on the way in, missed the porch post by about an inch and a neighbor had to assist in guiding the tow truck to back up and in hooking up the tow chains. Cost was a little more than other companies I've checked with since.Service: Car towing
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October 2022 by Letty L.
I was on my way on a Friday afternoon after being stranded. No lyft or uber showed up to take us here. I asked if Saturday was open and was told they were. Next day im told i have to wait for Monday morning to come see about the impound and all my belonging are in it. Monday morning the person in charge was barely talking to us and seemed bothered. Strange town full of not so friendly ppl. Try not to end up stranded there. Not pleasant at all
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October 2022 by Wendy Brockman
If I had the option of giving NO stars I would have. On 09/06/22 in the early morning was strainded on the hill coming down from the Rim with about 20-25miles to Payson. Called several times and still to this day 09/17/22 have yet to get a call back. Don't use as they won't call back.
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August 2022 by Jeff Livingston (JAL)
I managed to get my truck and travel trailer stuck in a huge mud puddle on a forest road near Forest Lakes. Carl and his team came to my rescue, freed me from the mess I made and helped me get my rig turned around so I could leave the area safely. They were amazing!
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April 2022 by Katrina Ellsworth
We can’t say enough about Carl and his team. They got our side by side out of a ‘situation’, drove it out of a sticky trail and then took it to a shop for repairs. Their kindness, ability and efficiency are top notch. Price was very reasonable. Definitely recommend!Service: Special vehicle towing
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March 2022 by Dwight Wood
My son ended up way off the road in the forest area between Payson and Heber. Carl towed his vehicle for us.I've seen some negative reviews regarding cost. Towing is expensive, all towing! So understand that when you're stuck and need a tow.Carl is friendly and professional and competitive with his rates.
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February 2022 by Andy Oches
We received service from Carl and his assistant that I would consider over and beyond. We managed to get our travel trailer stuck in the snow and were unable to pull it out ourselves. They showed up very quickly, and not only pulled it out but went out of their way to scout further down the forest road for a spot to turn it around, did so, brought it back to my truck, hitched it up for us, and even gave us very friendly advice regarding camping along the rim. Great guys and highly recommend!Service: Special vehicle towing