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February 2024 by Brad Urquhart
Quick and efficient
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January 2024 by Stan W
Very quick and effective staff and service
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January 2024 by aileen mcDonald
Terrible packing and item broken to shards
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December 2023 by Madelyn Reyes
I was disgusted to see an employee being rude to a deaf customer. It's important to have compassion and patience for people with disabilities.
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October 2023 by Dawn Woods
Desiree helped us to copy some very old, very fragile and very odd-sized genealogical documents. She did a FANTASTIC job (manager, please take note! ?). She was prompt, courteous, detail oriented and the copies came out Perfectly!!!Thanks you so much!!!!Again, to the manager: Desiree was awesome!!!! Please thank her again for us!
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July 2023 by MS Pet
The UPS employee was rude and disrespectful. She yelled instead of explaining the proper procedure for returning items. She also attempted to bait me into a confrontation by making me reach around the counter for a tape gun instead of handing it to me.I will and recommend using the UPS stores that are within a few miles then having to deal with this person. I don’t know if I should add a photo or not so I will not and just hope something gets done about her attitude. The older lady with gray hair has a horrible attitude towards life in general I think. Just plain mean.
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July 2023 by Andy Wahlund
Staff here is very patience and pleasant. Even when you come in five minutes before they close with 20 pages to laminate! I appreciate their willingness to always help.
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July 2023 by Quinn
The lady was very helpful and friendly in helping me with getting my paperwork notarized.
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June 2023 by Wayne Magee
Very positive experience for the past 15 years that I have been relying on their printing and shipping services.???
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April 2023 by W. Palmer
The owners are rude and she doesn't believe in good customer service. The people working there are very good - until the owner walks in. Karen and Kathy are excellent.They have gotten rid of everything - office supplies and greeting cards - and only have copy machines left and the rude owner. I will hopefully not be going back.
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April 2023 by JB Rinehart
Line out the door w/ 5 staff. 3 having a personal conversion, 1 young person not knowing what they're doing. 1 person actually working. Sloooow. Just to drop off a package took 14 minutes. Never returning to this location.
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March 2023 by Steve C
The worst UPS store in the area to visit.They are always understaffed and the one older lady with grey hair would rather do everything but help people waiting in line and getting customers out the door. I've never had slower service or employees that don't seem to give a hoot about doing things quickly and efficiently.If you are in a rush do not bother stopping here go to the one on Thunderbird as they are always well staffed and very fast at taking care of people.
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February 2023 by John M.
Nobody that works here knows what they are doing. Every single employee is very slow and has no concept of proper customer service. The line to is always 10+ people long and employees are fumbling, confused and unable to help customers in a timely manner. This is the closest ups to me and I will still drive to one further away from now on.
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February 2023 by Tara K Eivers
The male workers are friendly but the female workers are not! They blocked my PO box for over 3 weeks over a simple problem of wanting duplicates of keys so that my fiance and I could both equally check the box...I had to have AZ sheriff meet us there to get our mail and week prior they refused to give us our US MAIL. LOCKED & , BLOCKED However once the Sheriff asked for our mail out he came and they told him no problem with the box.Remember when you need something that you need and someone is blocking access whether it is mail or anything else use your local sheriff to do a citizen stand by.
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February 2023 by Richard Bechtel
Speed and Efficiency, thy name is UPS.I came in for a simple amazon return. The gentleman behind the counter was all yes and no, skipping right over the infuriating pleasantries and onto work. Got me in and out in less than a minute.Would love to see how fast they can get a more time-consuming task done.
