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September 2023 by Zee B.
I have been a patron here and other Walgreens in my area for over a decade now. It's the employees that make or break my experience and deem whether I return to one particular Walgreens location over another. At this location, I truly appreciate the extra mile a particular new employee has taken here. They've been knowledgeable, kind, genuine and extremely welcoming. Thank you Kris C., for your sunny and bright attitude while you helped me problem solve. It's so nice to know there are people that truly care like you at the Walgreens in my area. I really appreciate the extra mile you went for me and my family. Welcome to the neighborhood, Kris! It's good to know you'll be at my neighborhood store.
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September 2023 by T-Squared S.
Thanksgiving day wife had medical emergency. Could not find a pharmacy within miles that was open. At 7:30 am Fri I was 1st in line at pharmacy. The pharmacist had to contact MD to adjust RX to available doses and had RX at 10am . This is just one of multiple extra efforts. The pharmacy has done to keep us alive.
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March 2022 by Sharilynn Dixon Hasenwinkle
pharmacy tech was so Rude. when I asked her name she hung up in me. This want the first time. Stood at cashier and the Red headed older tech didnt even acknowledge us. Worst Service ever!
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August 2021 by Mark P.
Another bad Walgreens experience. I was paying for a prescription about 5:00 pm and because I counted out $1.00 bills instead of just handing over a $20. the person helping me went to help a car that just pulled up to the window. It would have take 15 seconds longer. They were rude and it was not the first time.
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October 2020 by Jim G.
Absolutely the worst customer service at the pharmacy. You do not expect to be lied to by a medical professional. They made several mistakes in filling my Rx and then lied about the status. This Rx was for a MAJOR infection and their actions delayed treatment and unnecessary trauma (physical and mental).
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July 2020 by John R.
Walgreens is price gouging! They want $35 for 50 surgical masks that were $10 in Feb. Hand sanitizer was also about 3 times a fair price. Shame, shame, shame.
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March 2020 by Jeff S.
I thought I would make this Walgreens my pharmacy of choice, since it's relatively close to my house. That was a mistake! I had taken a scrip in to be filled. I was called later by the pharmacy cashier (Dina). She left a message. I returned the call shortly after receiving the message. After phone contact tag with four people, I was actually connected with Dina. She advised me that they weren't capable of filling my prescription, so she took it upon herself to contact my doctor. This was before awaiting or receiving my return call. The right thing for her to do, was to await my call, and a conversation with me about my options. By not following this proper customer service courtesy, she arbitrarily made the decision to convince my doctor to reduce my pain medication dosage by 25%. Because they (in my opinion) are not a real full pharmacy that could fulfill my doctor ordered prescription. My doctor mistakenly thought I was going through CVS, which is a real pharmacy that is able to fulfill doctor ordered prescriptions. As a result of the pharmacy cashiers arbitrary actions, I was not able to have a comfortable good nights sleep. I'm pretty sure my doctor based my original dosage on my size, and everything else he knows about me. Somehow, she felt that she should go behind my back and convince my doctor to reduce my dosage, just to get the sale. But, as a result, she has lost all future pharmacy business from me, as well as other sales, because I usually ended up buying items from the store. I know I am just one person, so she probably doesn't care, but I am more than willing and able to share my experience with family and friends. Walgreens loss is CVS's (or Safeway, or Frys, or...) gain.
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March 2020 by P C C.
I would give it a negative star..... Called Walgreens Pharmacy located at 19003 N R H Johnson Blvd. Sun City West, AZ 85375 to inquire my prescription status. The woman came to the phone was loud and rude. She repeatedly says insurance company made mistakes. Then I said you guys send me an email.... she said let me check again.... and said your prescription will be ready in two hours. I asked what happened and I have questions regarding another prescription..... She abruptly hang up!
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September 2019 by Kittie H.
I went to this store at about 8 am today. I wanted to buy a pack of cigarettes. The clerk wouldn't sell them to me because I didn't bring my ID. I am 65. To make it worse, she seemed happy to refuse my purchase.
