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August 2023 by WS Marketing Limited
Wow, I must say I'm thoroughly impressed with this bank! They are incredibly professional and accommodating, yet still manage to give off a welcoming and down-to-earth vibe. Their customer service is truly excellent, which is a rare find these days in my humble opinion.
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August 2023 by Andy LiButti
Western State Bank in Sun City West is the Absolute Best! Carrie Lewis is by far the best customer service banker anywhere! The rest of the team there are fantastic also. All banks could learn a thing or two about customer service from this branch!
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August 2023 by Tammy Smith
I use them for both business and personal. The staff is always friendly and has that small town feel. Here I am not a number but a person and their customer service is A+.
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August 2023 by journey
I actually really love this bank! They always help me with what I need and get it done in a timely manner! They aren’t rude and have great charisma. :)
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August 2023 by Derek Smith
It was an absolute amazing experience. The staff was knowledgeable and kind. I am beyond happy with the service provided here.
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August 2023 by Elizabeth Cavalliere
Jacklyn Smith was very informative and helpful. I am very happy with my decision to coming to this bank.
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August 2023 by Zachary Mathews
Jackie is amazing and very helpful this is the best branch I have ever been too hands down
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August 2023 by Alex Otero
This is the most friendly branch of any bank that I have ever been too
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August 2023 by Atymez3
Awesome bank. Efficient, friendly and always take care of me!
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August 2023 by Tiffany Otero
Jackie Smith is personable and professional.
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June 2022 by Don R.
Have been banking here for several,years now and always treated well by the staff and management. Small bank yes but much more flexible and understanding than the big banks. I strongly recommend Western Bank !
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January 2021 by Planet P.
We recently moved all of our accounts over to this location, at first we thought the process would take some time due to business accounts being moved over, but to our surprise the process of moving accounts was absolutley amazing, the service we recieved was outstanding. if we had known that tranferring accounts would of been so easy we would of done this alot sooner. We always recievie amazing serivce, The employees always go above and beyond and are very knowledgable, we love that it is a small town bank feeling, I absolutley reccommend if anyone is thinking of moving to a different bank, then this is the bank you need to be at. Thank you to all the staff at Western Bank, Suncity West for making our experience so amazing, this is our bank for life!
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January 2021 by Diana G.
I have been a member of this bank for several years, business and personal accounts. Today I was just told I was no longer welcome to be a customer because of certain "activity" in my account. I have never heard of such a thing. It felt as if they were accusing me of doing something illegal and that is NOT ok. now I have just learned that my personal banker made a report to adult protective services insinuating that I am trying to take advantage of the woman I am taking care of. This bank is too small and gets way to involved in how you handle YOUR money. Do NOT recommend.
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April 2020 by Diana Greene
They handle my business and personal accounts. All of them are always very warm and helpful. I am so glad that I changed to this bank. Small town feel with big bank abilities.
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December 2019 by Doug R.
Very nice people working there and the bank was offering a Money Market guaranteed for 12 months @ 1.75% (just recently dropped to 1.5%). I would have rated them higher, but three things I wanted to note: 1) It seems to take this bank a longer than average amount of time after you deposit a check before you could use the money. I recently deposited a fairly good amount (using a bank check, not personal) and was told it would be at least 9 working days before I could have access to it. The banker knew I was not happy about this and bent their rule a little for a "small" amount to have access if I needed it. I didn't need immediate access now, but in this day of electronic banking "and this was a bank check" it seems too long.... 2) Small amounts can be electronically transferred from this bank, when compared to others. 3) Good for the employees, but their only open Monday~Friday.