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January 2024 by Trudi Furgason
In the past we have taken our cart here and have spent plenty of money gotten good service and have referred people. This year if I could give them a zero I would. We took our cart in the first of December and we are at the end of January every time we call they haven’t even looked at it they give us the runaround terrible service!!!!!!
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October 2023 by Maureen S.
Used Copa when they were in Sun Lakes, so when they moved to Casa Grande, we decided to have them fix a problem with battery and paint our wheels, and get new tires. They picked up the cart, but had a delay on the work, but we understood because it was a busy time of year. Cart was eventually returned to us with a broken pedal and a different battery charger. A few days later, they brought the charger back and repaired the pedal. Had issue on and off with the cart holding a charge, but never thought it would be the batteries. Opened the cart (six months later) and the batteries were marked 2010. They insisted on returning the cart (another 2 week delay) even though I sent pictures of the code. Refused to just bring batteries to our home and exchange them (supposedly under warranty). I didn't want to let the cart out of our sight since we had such a bad experience, and they wouldn't accommodate us, so decided to go elsewhere. No warranty papers were given to us, so we are out over $900.
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October 2023 by Janet Nord
Worse service I have ever encountered !!! Returned my cart with the windshield broken in two places, cup holder missing, mirror detached. lying
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August 2023 by Cheryl M.
I purchased a used gasoline powered golf cart from an individual that had just purchased a new battery and carburetor from Copa. I immediately had problems with leaking fuel and backfiring. The individual I purchased the cart from returned it to have the carburetor properly adjusted. After 3 weeks, the cart was returned. No leaking fuel but still backfiring. After 4 or 6 months and less than 10 hours on the cart, it developed a serious fuel leak. Copa picked up the cart and returned it the following week. No leak but still backfiring. Returned the cart. They brought it back the next day. No leak, no backfiring, and charged me for a new carburetor as they didn't warranty the previous new one that had less than 10 hours on it.
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August 2023 by Mike Smiles
I'm very very satisfied with the repairs, and very fair pricing, i'm very impressed; they even detailed my golf cart!! very Happy customer!!!
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June 2023 by Kimberly Pero
They don't sell older golf carts or gas carts
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May 2023 by Greg Braun
Copa has been servicing my carts since they were in their old location. They still pick up my cart now that they are in Casa Grande. Recently Chris helped me with a Lithium Battery conversation on my EZ-GO. They used the right kit for my cart, added the nice touches like the built in charger and digital gauge. I’m overjoyed with the results, in both performance and convenience. They cleaned up the battery compartment great! And they even polished ALL of my dulling black plastic. Top Notch!
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February 2023 by Jim Whitescarver
I have nothing but good things to say about Copa Golf Carts and Chris. They did a great job fixing up my golf cart and before they returned it to me, they washed it! They have always been very polite, honest and quick. Thanks for all of your hard work Chris and your outstanding team!
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December 2022 by Edward S.
If there was a zero, I would give that to them. I have been trying to make contact with them by both telephone and email for several days and have gotten zero response. No callback or answers to my email. I don't know how they stay in business if they don't answer a phone. maybe that's it----out of business???
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November 2022 by Dave Mereski
Very prompt service. They picked up my cart the day I called. Quality workmanship, good communication, competitive pricing. I would recommend them.
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November 2022 by Mac Daddy
Chris is great to deal with. Super busy time of year for him & he still got my cart in for new tires & battery Guage, at a very reasonable price,, he cleaned my cart up real nice. Done all same day with pickup & delivery. Highly recommend !!
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September 2022 by Betty L.
We have purchase 2 Star golf cart from Copa, when they were in Sun Lakes their service was good, since they have moved to Casa Grande, the service has gone downhill. Chris never returns phone calls. They had my cart in May to fix the rubber grommet on front windshield, replace the defective LED side mirror and repair the USB port which they did not fix on the prior visit. On 6/1/22 Gary returned the cart and the invoice said "Need to order special brake light pad assembly from factory. Will call when parts are in". That was on 6/1/22 and I have called left messages, sent emails and also left messages with Gary and Chris's wife and Chris has yet to call me back and today is 9/19/22. The grommet that they put on the windshield looks like they took it out of the trash, and it doesn't match the one on the other side. There was glue all over the windshield it was a very sloppy job, I had to trim the glue myself. Chris is not very reliable or honest, after being a loyal customer when he was in Sun Lakes for several years, I would not recommend Copa, they don't care about their customers, and they have quite a few of unhappy ones in Sun Lakes. I'm not even sure they are still in business since you leave messages and never get a call back. Very disappointed with Chris Mitchell and Copa Golf Carts they do not know how to treat loyal customers! Betty Lauer - Oakwood - Sun Lakes, AZ
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August 2022 by Mike H.
Exceeded my expectations...Everyone I spoke to was a professional. They showed up on time, delivered back before I expected and the price was more than fair...Special shout out to Gary who is an excellent asset to the Company. Gary went above and beyond...I highly recommend Copa Golf Carts!
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July 2022 by Sammy Hukkanen
Great place with great customer service. Do yourself a favor and take your cart here for service. Better yet, they pick up and deliver.
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May 2022 by Len Oltman
We arrived at the office and found Chris, this gentleman knows what excellent service is all about. After talking with Chris for a few minutes he made us feel welcome and he had a great little golf cart for rent, at a reasonable price. We certainly recommend this company. A definite five star!
