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May 2025 by Lou Blas
I like your rewards program of earning cash that can be redeemed
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March 2025 by Yvonne Cooper
This location is staffed with friendly and helpful associates. The pharmacy staff is professional, helpful and kind. The store itself is well kept but it's time for a renovation/face-lift.
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February 2025 by Daniel Berryhill
They are are very good Pharmacy plus
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November 2024 by Mercy Ramirez
This comment doesn’t pertain to me, it’s about the women I am actively listening about. The pharmacist (I believe) is SOOOO loud I can tell the old lady she is talking to embarrassed that EVERYONE now knows she has a bacteria in her pee & has a UTI, btw I know the lady’s last name on top of it considering the loudness. This is a breach of HIPPA. I understand the pharmacy room is small but you’d think that’d make the staff whisper. A nice younger woman working the counter whispered for me when she talked to me but the fact the pharmacist is broadcasting people’s names, symptoms, pills, & diagnosis'… just rude…
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January 2024 by Pam Crosby
The service here and the incompetence is very frustrating.
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January 2024 by brian ko
Called me 15 mins before my appointment to tell me that they don't have any test kits. Told me to book another appointment at a different location. Very unprofessional!
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December 2023 by Tina Williams
TERRIBLE... AWFUL SERVICE. Please use another Walgreens location other than Sunlakes. There is very poor communications from pharmacy employees. Customer service is unexceptable. This pharmacy service location staff needs alot of training.
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August 2023 by MJ
The lady working up front at the pharmacy was very rude. She seemed bothered. Horrible customer service.
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July 2023 by ChefBart Miller
I made a mistake. I transferred my medications here. The prices I was quoted were not honored... In fact. they apparently go up $20 a day? The non-english speaking pharmacist claim the prices change every day? This place takes advantage of seniors in the neighborhood. There is a special place in hell for this brown pharmacist.
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July 2023 by Stacy M.
Constructive criticism:Okay as a person who used to come to the store on the behalf of others, it used to be really good. And the pharmacy to the makeup 'girl'who used to help with cosmetics . yes there was one!?The last maybe three to four years when they laid off their old staff- meaning mature 40+ you saw a slow but declining stage of customer service start. Now maybe they have really terrible rules but I know is your staff is getting younger people in college and this is probably their first serious job either out of school or they're still in school they don't know anything about customer service. They're not well-trained and probably not educated about the medications they're handing out. Instead of hiring college kids ( with the OK boomer mentality) you should hire people who live closer to the area actually care to have a job and are trained in pharmacy. Or start seriously screening them for attitude and aptitude . I think it's probably harder to get a job at Target than in this Pharmacy judging by the turnover .Also maybe a course in empathy and learning how to deal with certain situations they need to learn to diffuse and handle sometimes difficult people otherwise you shouldn't be in customer face to face service.But go ahead keep losing business and frustration SL residents. This used to be one of the friendliest drug stores I have ever encountered, and I've been around a while and while not a resident of Sun Lakes I was quite impressed back then it's only in recent years that I've seen real cs problems and that was before covid.
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November 2022 by Marilyn S
The lady working up front at the pharmacy was very rude. She seemed bothered. Horrible customer service.
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September 2022 by Richard F.
I went to CVS pharmacy for years as that's the only pharmacy my company's insurance would use. I switched insurance companies this year and switched to Walgreens as I had issues every time I would try and get a prescription filled at CVS. I've been going to this Walgreens for almost a year now without a single issue. I am so glad that I was able to make the switch.
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August 2022 by KRIP Media
We really like the pharmacy.
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August 2022 by Christie Rodriguez
Booster appointment set 2 weeks agai. Show up check in and 30mins later still waiting...why the appointment time then...walk ins not allowed. Pointless appointment system if they can't manage to see you at the scheduled time.
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April 2022 by Quinn S.
It really depends on who you deal with at this location. Today was not a good day there . The pharmacist ,Madeline , was extremely condescending. The tech I dealt with just did not want to listen. She wanted to parrot . I don't think that doing your job as you should necessarily makes you a martyr. While I'm very aware that they are very busy , so am I. I am the sole caregiver to both parents .
