Big K Ace Hardware is a locally-owned and operated hardware store that has been serving the community since 1996. With four convenient locations, the business is known for its wide selection of hard-to-find and community-specific products. Customers praise the store's knowledgeable and helpful staff, who provide expert advice on projects ranging from plumbing and electrical to gardening. Reviewers highlight the cleanliness and well-stocked shelves at Ace Hardware, a stark contrast to the empty inventory issues they've experienced at other locations. Many appreciate the "neighborhood store feel" and say they prefer shopping at Ace over big box retailers. The staff is described as extremely knowledgeable, personable, and committed to taking care of the customer. Ace Hardware has also proven itself to be a valuable resource for specialized needs, such as providing termite treatment supplies and guidance. The business even offers additional services like door rescreening. Overall, customers are impressed by Ace's quality products, fair prices, and the caring, community-focused approach that sets it apart from the competition.
Ace on Bell Road and Cotton Lane Surprise Arizona is excellent experience and great service all of the staff is helpful and courteous
July 2024
Great place to feel like part of the community. Eddy helped me and was extremely knowledgeable. I would rather go here for the things I need than a big box store. They pride themselves on real knowledge and taking care of the customer!
July 2024
Always my first place to shop before going to another hardware store. Good selection of quality products at fair prices, saving me a trip to another store. Their employees are always helpful and very personable, giving you that neighborhood store feel.
