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April 2025 by HUBBELL FAMILY
Old school customer service that you can NOT find anymore. Also, very competitive.
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July 2024 by Todd Arndt
After my motorcycle accident I spoke with Ben about the claim and we did a review of all our policies (home, car, motorcycle). Ben walked me through all our policies and found several areas where we were paying for coverage we didn't need and areas we were under covered. He was able to make the changes so we are now correctly covered and saved us money in the process. I transferred our policies to his agency. Ben is very helpful and knowledgeable and I highly recommend him.
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March 2024 by Gary R
Very friendly and knowledgeable....
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March 2022 by Terry Granger
Great company, have worked with Ben for over 15 years. Great service and always very responsive!
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January 2022 by Robert Mausbach
Ben was great to work with. He took time to research products that fit best for my needs. I was very happy with his attention to detail. Highly recommend
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January 2022 by Jeska Serkland
This agency has some of the most quality customer service!
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October 2021 by Peter McCormick
I found Ben Farwell to be the most gracious and helpful agent I have ever dealt with in talking about our insurance needs. His explanation of the features and benefits of Allstate's new “Milewise” auto policy were clear and concise. As it turns out, their new policy fits our needs and expectations perfectly. We will only be charged for the miles we drive and will be rewarded for my husbands and my safe driving habits. The added bonus is that we already have our Homeowners policy with Allstate so we will receiving a ten percent discount off of it as well.Susan McCormickSun City West
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January 2021 by Luis Flores
Good agent for your home and vehicles.
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April 2020 by joi graham
Run from this place! Their rates are exorbitant. I was with them for several years. Every time I tried to leave, my rates “miraculously” got a few dollars cheaper, but then creeped back up. And, I have a good driving record! I switched to State Farm and saved over $50 a month for the exact same coverage. Don’t be duped!
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February 2020 by Joyce Wrightman
Ben is efficient, knowledgeable, and friendly. I trust him and Allstate.
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December 2019 by Stu Kaplan
Ben Farwell has provided excellent service for me concerning obtaining homeowners insurance for my new home in Surprise. He has also contacted my agent in CA and made the transition very smooth in canceling my previous policy as well as providing the new one. He is helping me get my family’s vehicles transferred as well. He is exactly what I hope for in an Allstate agent. I had my last agent for over 35 years and hope to be taken care of by Ben and his staff for the many years I plan to live in Surprise. Todd had also been a big help when I call the office. Thanks for being my Allstate agent.
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December 2019 by Jolie
a REAL insurance agent and agency!In the many years we have had home/car insurance this is our first agent that we have every had REAL and valuable communication with.Helpful. Responsive and just so nice. It's nice to see that customer service is not going out of style!
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December 2019 by Chris Durham
Pleasant and helpful staff.
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December 2019 by Lori Dernick
excellent help and saved me money.
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September 2018 by Elaine Brace
It's always a pleasure dealing with Ben and the staff at Allstate. No matter the issue, someone is always willing to help.