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November 2023 by Kathryn Delgado
The therapists are great, give good easy to understandable instructions and understand my limitations. I'm a very happy client.
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November 2023 by Janet Lieber
I have chronic neck pain. My therapist, Jack, has given me deep neck massage and easy to do exercises. I am amazed and grateful for the relief from pain after only 3 weeks. I highly recommend ATI!
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November 2023 by Rachel Rust
I was a patient of ATI physical therapy in Surprise for several months after an ACL surgery. I was evaluated by Doug, but was transferred to Jack and Ryanne’s care and I am grateful for the detail and care that was put into my treatment by them both. I do not believe I would have gotten this far without the two of them specifically. I had problems for over 14 years in regards to my knee. I was not able to run or jump without pain. Now I am able to accomplish full range of motion and play with my children without issues. Jack and Ryanne provided a fun and light hearted environment in addition to always being knowledgeable, professional, and attentive to my needs. Ryanne especially was very personable and thoughtful. I do not think I could have received better treatment from anyone else and would return to them for any future physical therapy. They are truly a great team and I am thankful to have had them as my Physical Therapists.
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November 2023 by Lori Hendershot
Jack Little is a great physical therapist. However I've been passed to a lady named Ryan. She caused me too much pain during & after my visit. I'm going to physical therapy to get better not worse.
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October 2023 by Deja K.
Before ATI Surprise I had tried two other physical therapists with no success and was feeling very hopeless. From the minute that I walked into the doors I felt cared about, heard, and left feeling hopeful. After 8 months of care to help heal old neck, knee, and ankle injuries, I feel stronger than ever. I give all the credit and thanks to the amazing therapist, Ryanne. I'm so thankful that I was transferred to Ryanne and Jack's care after my initial evaluation because If it wasn't for her and Jack's help as well, I don't believe I would have received the high level of care and healing during my time there at ATI. Ryanne was patient, incredibly knowledgeable, and empathetic during my healing journey. My life is changed for the better. I can't recommend ATI Surprise and Ryanne and Jack enough!
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October 2023 by Diana Haselmyer
I like the place and the people. The process for improvement is understandable. I do think that the personnel do not communicate with me very well, they do not develop a relationship with the client, like myself. They do spend a lot of time talking among themselves, things that we clients don't need to be hearing. On a day when the house is fill, it sounds chaotic and distracting. And the background music is often too loud to be relaxing.Thus, only 4 stars.
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September 2023 by Debbie Fink
You get a friendly & warm greeting when you hobble thru the front door; a caring & understanding staff; professionalism at its best; lots of laughs with a great sense of humor Thank you Doug, Kim & Keith. That's what you get at ATI Physical Therapy on Litchfield, Surprise.~Rueben Fink
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September 2023 by Deb Pemberton
Joey is very patient and I like how he explains all the different exercises. He is friendly yet professional. I recommend ATI.
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September 2023 by John Dough
ATI has weird employees who don't make their customers feel welcome. Most of them are too busy on their cell phones to talk to their customers. I feel like an inconvenience when I go there. It might help if you had a nice person up front to check people in. There's usually no one there.
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August 2023 by Regina Runge
I like the idea of the ATI application for personalized exercises. Unfortunately the website just doesn’t work well. It freezes when playing back the exercises. As far as the ATI in Surprise they are nice and the exercises prescribed are helping me. I am careful to be on time and I expect the same. I have had to wait when they could have started me on time with warm up on bicycle. I don’t understand why I think it was lunchtime but I felt like there were employees standing around that could have started me on time. I was discharged on time. Another thing that bugged me was when I walked in I announced Good Afternoon and had no response. Another man came in and they said nothing. They did take him in immediately. The next guy to come in the whole place greeted him loudly and cheerfully. That made me feel like I was not on an equal footing as other patients. This is a bad look for your business.I believe they are helping me and that is what is important but just a word of advice all customers are created equal and should be treated as such especially when you are in an open room.
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August 2023 by Samuel Baker
The team of specialists are amazing After two weeks of therapy I can already feel a tremendous amount of relief . I can bend better and walk without as much pain . These guys work as a team and concentrate on getting you back to a normal life. I am so blessed my dr referred me to ATI.
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August 2023 by Velma Perez
I enjoy the staff helping me with the Therapy That would help me continue to improve I enjoy everyone that has helped me from phone calls all the way to getting me scheduled and actually doing the physical therapy I'm getting my silk shoulder and neck back to where it was before the accident thank you so much
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August 2023 by Carol Dwarshuis
The attention given me has been first rate. Delving deep into figuring out what could be causing my issues. So far I feel we are seeing results. Thank you!
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July 2023 by Todd Young
Jack is very knowledgeable and personable, explaining the hows and whys of the issue and what their process looks like. Fun environment too.
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July 2023 by Susan Hill
Thoroughly professional. I'm stronger and able to do more of my routine living....laundry, cleaning, reading.
