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January 2024 by Shark's Dad
Great service!
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January 2024 by SharksOnMyHead
Great customer service, and the willingness to find information you need.
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January 2024 by E. B.
Great place for the DIY’er when you need parts.
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January 2024 by joel rhinehardt
I just stopped in for a couple of feet of 3/8 rubber fuel line. The manager quoted $10.00/ foot. He stated that fuel hose has really gone up recently. I left there and went to Advance to purchase it for less than 1.50/ft. Shame on you guys. Buyer beware!
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January 2024 by Shane Soards
Sales Parts Manager and Store Manager (Josh) are both about useless. Stood in the lobby for 5 minutes while 3 employees (2 of which were the MANAGERS) stood around talking in spanish about personal issues. Just because you say it spanish, we live in AZ, most people in AZ do. Then refused my core return because I didn't have the original debit card it was purchased on. Told me I can go home and get it and come back or go to another store. The card is canceled, and even if it wasn't, I live 2 hours away. Find better employees or promote those who deserve it. If they were my employees within my company, they'd be unemployed. Better you than me.Bell and Grand location made it right.
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January 2024 by Robert dick
Great parts at a great price.
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January 2024 by Laurie Johnson
Jonathon Salazar went above and beyond to help me on Christmas Eve. He was patient, listened to my dilemma and decided to do more than pawn me off to a manager that wasn’t on duty until later in the day. Thank you Jonathon for turning everything around for me that day. You made a difference! PS… you deserve a promotion! (no I am not his mother posting this compliment)Thank you Jonathan!
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December 2023 by Scott H.
Ordered a part that they didn't have. Person helping knew nothing about what I needed but assured me it was the right part. Week later I picked it up and it was not the right part. Someone else helped me and we found the part and definitively told me I had to order the entire headlight to get the side light and it was going to be $250. I left and looked up the part on carparts. Ordered the entire headlight including the side light for $45. After it shipped it was clear that the side light is separate so I looked it up and you can order it separate. No big deal because it was $45 vs the $250 they quoted me but dang they know nothing there. Never going back
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November 2023 by Wes
Came in for some brake lights wasn’t sure how many and the parts lady couldn’t tell me either no big deal but for some reason I thought that they were able to see how many lights were in my tail light. To install them in the parking space at AutoZone, there was actually three so when I went back in the other parts lady wasn’t able to find the same part number so I took the packaging out of the trashcan and they were able to locate the part number that way. Not sure why with the same truck information, they weren’t able to find the same part number, but one of the parts ladies was nice and the other parts was extremely short I would actually consider her fairly rude. I won’t be using this AutoZone location again.
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November 2023 by Alexandro Villalobos
Jonathan at Autozone really when the extra mile for me. I suspected my battery needed to be replaced, so I stoped at Autozone for a battery check. Jonathan tested the battery and I was correct it need it to be replaced he gave a couple options and I choose one. I was planning to replace it myself but he offered to do it for me. He started to remove the terminals but one of them was not coming off, he worked on it for about 15 min and finally got it. I appreciate that he did all that worked for me. I will come back and do business with them again.
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October 2023 by Joseph Ortiz
We had an outstanding experience at this location. Sofia R went above and beyond what you would expect out of an Auto Zone employee! She saved us at least $100, installed our battery, AND insisted we not tip her when we tried. This young lady was professional and her customer service skills were amazing; she one hundred percent deserves a raise!
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September 2023 by Caleb Ross
Jonathan Salazar gave me great service. I will definitely be back. Thank you so much.
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September 2023 by Julie High Horse
Jonathan Salazar at Auto Zone is amazing, customer service oriented and knowledgeable! I would recommend him and this store for great service!
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September 2023 by R Hernandez
Self-service makes this place great. Staff always seem disgruntled. However, if you're going in just to pick up some items. You can use self check out and avoid sour attitudes.
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September 2023 by M M
No thank you! I don't want your $400 alternator after having to come back 1 week later after purchasing a battery just to find out a simple test would have shown I needed an alternator in the first place, and you smuggly tell me I better get the alternator fixed because if I don't I won't get a refund on the now drained battery that you sold.
