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November 2023 by Cuse-Town-Mafia M.
desert star was great for first couple repairs then he was charging me for OEM parts and putting Amazon parts on. when confronted he changed front brake to original bmw parts. never replaced the back brakes but promised other work to make up for it. called several times for him to make it right and he just ignores all calls. never went there since.
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October 2023 by P A
Took our mini Cooper in because of a warning light. Even though they are backed up 2 weeks, when we explained it is our tow vehicle and we are leaving in 2 days, they took the time to run a diagnostic on it for us. Come to find out it was a simple fix.
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October 2023 by Larry D.
WowPurchased our BMW SUV brand new and have been waiting to have have post warranty work doneNever met such an honest person Straight forward Replacement of our windshield wipers that were torn off at a local car wash Ready to hand over our complete services to them
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January 2023 by J Guyton
Great service. Honest assessment on vehicle condition and needs. I've found my new mechanic for European cars.
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November 2022 by Guhnar B.
Work on my 2012 BMW was completed much faster than I expected considering Joe had to take the valve cover off to replace a camshaft sensor. He also handled getting warranty company to cover most of the repair, and returned car with engine bay clean, and inside car free of dirt and grime. He even returned the parts he replaced to me so I could examine the condition and confirm work. Most satisfied I've been with a repair shop in a long time.
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November 2022 by Jesse Carter
Just moved here from Colorado. Finding an auto mechanic was at the top of my list. Desert Star is now my go to place for my automobile needs. Thanks again for all of your help. Jesse
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October 2022 by Seth A.
Cant say enough about this business after several interactions. Joe is incredibly thorough and honest. I've taken 2 Mercs to him for pre purchase inspections and Joe helped me decide if the purchase was a smart move or not. Joe has absolutely won me over as a customer. I have an older Merc in my garage that Joe does not know about, when I decide to do some restoration Joe will be the first one I contact for help. -Does good work -Affordable -Communicates well
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October 2022 by Tom
Just had my ignition repaired in my 05 Chrysler Crossfire at Desert Star. The Crossfire was built in Germany with mostly "Benz" parts and technology. That's what brought me to Desert Star Auto. From the moment I met Joe I knew I was at the right place. He went out of his way to to accommodate me and my Crossfire. I suggest anybody with a Chrysler Crossfire or any European vehicle looking for a great and honest mechanic, give Joe a call. I'd give him 10 stars if I could!Service: General repairs & maintenance
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June 2022 by Ann
AMAZING! Not often you meet a truly genuine, honest, caring person in this business. Joe in that person! He took care of my SL550 Merc as if it were his own. Joe, you are a breath of very fresh air. THANK YOU!Service: Auto maintenance
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March 2022 by Mark Bergh
Desert Star Auto was a Gem of a find for service on my BMW X5. Continual slow coolant leak diagnosed by 'others' as major and requiring a transmission removal to correct. Joe had it diagnosed and repaired easily as an on-top of the engine access and a common repair for this model. I am very impressed with his competence, honesty and professional courtesy. Highly recommend this shop for ANY automotive repairs, foreign or domestic!Service: Auto water leak repair
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March 2022 by Mark B.
In this world of keyboard reviews, a 5-Star rating is often misleading. I don't give a full 5-Stars unless overwhelmingly impressed on all levels. As an out-of-towner staying in an RV park for a short term work contract, I searched for a competent BMW service facility nearby. I had to trust the reviews without any referrals or personal experience and I was NOT going to the dealer with my older X5 with high mileage. Joe was honest about the time to get into it and diagnose it properly; called me to come by and discuss the assessment of repairs; noted many other small items that were most cost effective to do while already into the labor intensive job. I have a deep mechanical background and immediately trusted Joe impressed by his honest straightforward manner. The work was done as promised and completed on time without any issues following completion. Very pleased to have found this hidden gem of a service facility. Top notch mechanical services - competent, professional and honorable/honest! I wouldn't hesitate to take any make or model of vehicle to Joe and Desert Star Auto!
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February 2022 by Gayle B
Joe does a great job. He won't tell you that items need replaced if they don't. His prices are very good. I would trust him with any of my vehicles. Friendly, knowledgeable and provides excellent service.
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December 2021 by Lauren B.
Amazing work and good price. As a woman, I am always hesitant getting ripped off by autoshops. These guys are the real deal. Good work, good price and they don't try and upsell you on add ons that you don't need. They will give you a heads up like " You need a new battery soon" but they won't hard sell it to you right then and there. Glad to have finally found a place I can trust.
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July 2021 by T F
Joe and Ted are exellent people first of all. And so there is always honesty, friendliness, loyalty. Add to all of that competence, professionalism and readiness to stand by their work and word. You then have got to come back as they will be there for you always. They have been there for each of our cars for for many years and we have never been disappointedService: Auto engine diagnostic
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March 2021 by Jerry K.
Great service!! Joe seems to know and understand the service requirements of foreign automobiles. Joe is fair in his assessment of what the vehicles needs are and only does things that are necessary through his evaluation. Joe has found another customer in me.
