DICK'S Sporting Goods in Surprise is a popular store for sports, exercise, and outdoor equipment. The knowledgeable staff is always ready to assist customers in finding the right products, from baseball gloves and golf clubs to camping gear and bikes. Many reviews highlight the excellent customer service, with associates like David, Frank, Mo, Ryan, and Trevor receiving praise for their helpfulness and problem-solving skills. Customers appreciate the wide selection of footwear, workout clothes, and sports equipment from top brands. However, some shoppers expressed disappointment regarding the discontinuation of the veterans' discount. Overall, DICK'S Sporting Goods in Surprise is recognized for its friendly atmosphere and quality service, making it a great destination for all sporting needs.
Had a problem with a discount coupon, and called and spoke with Manager Jeremy. Took care of the issue in 2 minutes, and was painless as could be. Nice Job Jeremy! Keep it up,
July 2026
Went in to look at court shoes - not the best selection. The young man working there was helpful and kind but there wasn't much to choose from. Tons of running shoes. My experience has been that customer service is strong but it's your typical big box store.
June 2026
Great customer service. DSG has a sign before you enter saying they welcome all. Returned item - was very easy.
